Wild Apricot Payments Affinipay Payment Page Customization
I converted to Wild Apricot Payments/Affiinipay a couple of months ago and so far have not experienced any issues and actually like gateway better than Paypal. That being said, I have one request... when the Affinipay payment page is displayed there does not appear to be any method of including our business logo on the page.
My preferred solution would be to integrate the Affinipay payment page within our website template as an "iframe" or create a "gadget" so the header and footer for our webdsite would always be displayed and the "theme" of the website is maintained.
Currently the Affinipay payment page displays the name of our organization and the payee has the impression they have navigated away from our website to a third party site not much different than how paypal worked (except they do not have to login or have an Affinipay account).. There needs to at least include the ability to add our logo and include a custom message.
Sorry for late follow up. As of now we're unable to customize payments page due to strict security restrictions - even adding a logo can be used as a potential security vulnerabilty.
We're aware of the problem and hope to solve it sometime.
Hi @Oleg - any updates on this issue? We recently switched to WA/Affinipay as our payment processor and are experiencing the same "third party" page feel. It's an unpleasant user experience causing trust issues in our membership and has already resulted in significant drop in payment completion rates. Unless this can be adjusted soon, we will need to switch back to Paypal as our processor to ensure member trust. Hope there is a solution in the works.
Grant Wilson commented
Affinipay payment is a universal system which we have been using for transactions, but it needs one more improvement. Companies that need other currencies than CAD and USD are not ubject to the Payment Gateway Servicing Fee and they must also use Stripe or PayPal.
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Alex Sirota commented
Now that you are able to generate SSL certificates on the fly with Let's Encrypt, even custom domains can be SSL encrypted. This is a good step in the direction of allowing the payment process to occur under the domain of the customer, rather than a third party payments page.
Removing the need to bounce to an outside domain name with wholly different branding is a good user experience boost, and also will allow tracking of goal completion in Google Analytics.
It's a good thing, and I hope you will consider this for future improvements to optimizing the ecommerce experience in Wild Apricot.
Andrew Steele commented
@Sherry - Uploading your logo in the AffiniPay account does not make the logo appear on the Wild Apricot payment page that members see. It would be great if it did.
Thanks for posting this comment! We're aware of this problem and have made several attempts to solve this "3rd party site" feeling of payments page.
The main problem now is strict security rules applied to payments page (we process credit card numbers there, it should be secure!), and up to the moment we haven't found feasable solution here.
We'll keep posted on our progress in this thread