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55 results found

  1. Expand WA Payments access to UK

    It would be good to enable WA Payments for UK based operations such as ours - any idea when this might be possible?

    2 votes

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  2. Dalpay payment gateway - to support Cameroon

    Good morning!

    Please I'm coming to you for the issue in subject, to plead.

    Our website (eduriche.com) is ready since months but, we cannot use it, just because we are in Africa. I mean the payment gateways currently available on WA global system are all good, but are also all global without Africa and especially without Cameroon, my fantastic country. It is very hard to swallow the reason why thier idea of globalization can exclude a whole continent, with unimaginable potentials and so highly brain gifted like Africa. Why are all these frustration for? They all refuse to deal with…

    2 votes

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  3. Send order status to PayPal

    PayPal is starting to get tough on users (sellers) which do not provide tracking information and/or order status - resulting in monthly limits on how much can be transferred out of PayPal without a 21 day hold being applied. Is there a way for Wild Apricot to send an "Order Completed" message to PayPal for payments - I think store purchases could be excluded. PayPal do not get the idea that a membership "order" is completed instantly.

    1 vote

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    0 comments  ·  Online payments  ·  Admin →
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  4. Fraud Alert or Holds on a Credit Card Need to be Removed by AffiniPay

    Wild Apricot needs to put pressure on AffiniPay to have them remove a hold after the credit card issuer does so. I was told by AffiniPay Support that once they receive a Fraud code (Code 59) in their system, that particular credit card will never be accepted by their system, even after the issuer of the card lifts the hold. That is too stringent and needs to be removed. It forces members to use a different credit card which may not be available to them for use for business expenses. They then have to use a personal card and have…

    1 vote

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  5. Make refunds easier

    Canceling an event registration and refunding the money should be WAY easier. By attempting to follow the separate steps, it is very easy to get into an endless loop with no resolution and an embarrassing situation on the member's record.

    1 vote

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  6. Adjust recurring payment cancellation settings

    Allow the admin to choose that recurring subscriptions will not cancel if the customer's/member's card is declined a few times. Or allow us to adjust the limit of failed charges before cancelling their subscription.

    1 vote

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  7. 1 vote

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  8. Select date for a credit card pymt to start

    When you set up a credit card reccuring payment, that you can pick the date that you want the recurring payment to start. Right now there is not a choice. The day you create the payment is the day it starts.

    1 vote

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  9. Checks for dispersing online wild apricot payments

    Can Wild Apricot cut a check for members/contacts that pay with Wild Apricot Payments rather than Wild Apricot wiring money to our bank account?

    1 vote

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  10. hide store card details for faster checkouts

    Create an option to remove or hide the "store card details for faster checkouts" box on payment screen. Allow the site administrator to remove the box from the checkout (if they want to) or keep it the way it is. At the moment the box is not removable and is always an option.

    1 vote

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  11. Activate Affinipay Card Reader outside N America

    Although we are US based, our annual conference is currently held outside N America. Not being about to use the Affinipay Card Reader outside N America means we cannot take payments at our conference store. Please make this available, as we cannot move to Wild Apricot payments without this feature.

    1 vote

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  12. Stripe: Make Required Billing Fields Configurable

    Stripe Payments: Allow us to configure which additional fields should appear besides the credit card information. We'd like to have a configurable option turn on/off the billing address, zip code, phone number.

    Issue:

    We do not require members to join/renew using full billing address and phone on our old website and don't want to make users re-enter that information when paying and again when completing their membership profile. We understand it's there for additional security. We'd be okay having the option to just require zip (as Stripe recommends). But want the option to suppress the rest.

    1 vote

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  13. Help request. Alternatives to PayPal (in the UK)

    Hello - we are a non-profit membership organisation in the UK. We currently use PayPal for membership payments and are looking at alternatives to reduce fees paid to PayPal. What would anyone suggest or recommend? This is a new area for me! Thank you in advance. Nicola, Office Manager.

    1 vote

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  14. Native WA credit card for other countries

    I would love to see WA credit card processing facilities in other countries too. When it was advertised as a new feature there was no indication that we who are not living in North America would be excluded.

    1 vote

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  15. More clarity on switching payment systems

    We recently switched from PayPal to AffiniPay and were blindsided when all of our existing PayPal subscriptions were automatically cancelled. According to the Wild Apricot help documentation, "If you have recurring payments set up, you'll need to stop those payments through your existing payment processor".

    We expected that our members' PayPal subscriptions would continue and we would have to deal with them manually until they switched over. We were not equipped to handle a mass cancelation of subscriptions and now expect to lose members as a result.

    0 votes

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