Team Membership

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  1. 13 votes

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    5 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    The 'Offline' icon looks unclear, what about 'Cash' icon (attached to the thread)?
    There is one concern: there are many offline payment methods, like checks, cash, bank transfers, etc.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  2. 11 votes

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    2 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Dean, thanks for commenting.

    Agree that login function is not easy for members and could avoid them from renewing. We have several ideas how to improve this process and are working on this within this thread https://forums.wildapricot.com/forums/308932/suggestions/8827087

    If your members already have unpaid renewal invoices you can add the link to invoice to renewal reminders, the {Invoice_Details_URL} macro. By using this link they can pay it without logging into the profile.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  3. 30 votes

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    31 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    From Ed "I'd like to see our own membership numbers vs. the system ID as well. However, I'd like it set up to have a system option to automatically increment my member's Club ID# (say by 1 or 5 or 10 or ?) and not allow the user to edit it. Let the user display it or not in Privacy settings. Let Admin override the entry if needed. It's a nice way to see how many members join over a period of time - avg. per month, year, etc. when a I do a data extract."

  4. 77 votes

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    27 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Tim, we are working on the solution for 'Mapping location' thread https://forums.wildapricot.com/forums/308932/suggestions/10515552.
    This thread about zip code / radius search seems really close to that one.
    As soon as we have any new updates, we will notify all supporters.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  5. 6 votes

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    5 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Lamees, thanks for posting.

    The question is why you need to keep this information if you reject membership?
    As the workaround, I can suggest you yo use Suspend function. In this case, the system doesn't delete all this information.

    Also, I merged your idea with existing one about tracking rejected applications.

    Katya, Astra crew

  6. 6 votes

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    2 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Sebastian, thanks for posting.

    As I understand, in your case you need to calculate the renewal date for new members based on the date when they pay for their membership.
    There are other administrators who need the opposite, current behavior when renewal date calculates based on join / invoice generation date.

    Both cases are valuable – I’ll wait for others to comment on this. Probably there should be an option in the level setup so admin can choose appropriate behavior.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  7. 6 votes

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    2 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Is it about the lapsed members who were archived and when decided to register to event? So they restored automatically as with lapsed membership status and counted on the membership level.

    We are going to review this logic and will not restore membersрship if it was suspended.
    But don't have any estimation yet.

    Katya, Astra crew

  8. 5 votes

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    2 comments  ·  Wishlist » Widgets  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Corinne, sorry to hear about that situation.

    Unfortunately, we can't do something quickly in the product. As a quick solution, I can suggest you use Privacy or Incognito mode in your browser. See https://en.wikipedia.org/wiki/Privacy_mode

    You can open Wild Apricot account and log in as admin in one tab and WordPress in Privacy mode (or viсa verse) and will not have the conflict with Wild Apricot Public/Admin modes.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  9. 7 votes

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    3 comments  ·  Wishlist » Chapters  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Simon, thanks for sharing.

    As I understand you want to organize kind of hierarchy of administrators, right? But what does it mean for you? Different privileges or they will administrate different group of members? Is it about your local chapter or several chapters around the world?

    Can you add a little bit more details to your request? Thanks.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  10. 22 votes

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    6 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    From Valerie: "Not having social media as part of the membership form. It is 2016 and not to include the Chamber Members social media’s URL is … well… backwards."

  11. 21 votes

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    5 comments  ·  Wishlist » Gadgets  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    What about Featured member gadget? https://help.wildapricot.com/display/DOC/Featured%20member%20gadget
    No Search box, all Privacy settings are applied, you can select who is listed and that fields you want to display.
    Also, you can put several gadgets on one page.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  12. 23 votes

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    8 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Bruce, you can change bundle another way.
    For example, you need to move the bundle member from AA to BB. You can open bundle administrator's contact details, bundle BB, membership tab and use 'Add member' function. Select bundle member in the dialog.

    Also, see help page https://help.wildapricot.com/display/DOC/Membership+bundles#Membershipbundles-addingmemberstobundleAddingmemberstoabundle

    Katya, Astra crew
    Membership management features @ Wild Apricot

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    Team Membership commented  · 

    Dale, if you suspend the membership of bundle member it becomes non-member (contact). Why this doesn't work for you? Or you need to delete membership at all, not suspension.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  13. 4 votes

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    5 comments  ·  Wishlist » Website / Content  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Comment from our customer Walt Bilofsky:
    "I suggest that omitting Pending - Level Change from the Directory is a bug, not a design choice.
    Suppose I am a Silver member. I apply to change level to Gold so I become Pending - Level Change. I am still a member, but all of a sudden I disappear from the Directory. How can this ever be right?"

    Katya, Astra crew
    Membership management features @ Wild Apricot

  14. 88 votes

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    17 comments  ·  Wishlist » Usability  ·  Flag idea as inappropriate…  ·  Admin →

    I’m making this not just about events, but other lists too – this is a common usability problem.

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    Team Membership commented  · 

    John, unfortunately, the issue with navigation between pages is known and hasn't been fixed yet. I merged your request with an existing one.
    As I understood, the old post wich you mentioned, was about prev-next navigation between items in the list. When you filtered list, you can go through these items, from one item details to another without returns.

    Katya, Astra crew
    Membership management features @ Wild Apricot

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    Team Membership commented  · 

    Diane,

    Thank you for sharing this issue with us.
    Agree, that looks not usable and should be fixed. Unfortunately, I can't give you the fixing time.

    Katya from Astra team @ Wild Apricot

  15. 67 votes

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    15 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    (by Sarah Didrikson)
    "We would also like to see an option where certain fields are only available for the bundle administrator. If the bundle administrator is changed those field values would carry over the new administrator. For an example we have a company description, logo and industry. We would prefer to not have each contact see those fields in their profile."

  16. 7 votes

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    4 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    You can setup 'Online payments only' for event. So registrants have to pay and then registration will be confirmed.
    See how to setup: https://help.wildapricot.com/display/DOC/Setting%20up%20events#Settingupevents-Choosingapaymentmethod

    Katya, Astra crew
    Membership management features @ Wild Apricot

  17. 2 votes

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    5 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Denis, thanks for sharing your idea.
    I would appreciate comments from other users who have the same 'scheme' of membership.

    Katya, Astra crew.
    Membership management features @ Wild Apricot

  18. 10 votes

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    3 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Hi Larry, thanks for sharing.

    As I understand, you have a membership level and all members on this level are archived. You need to delete this level and all these members. Am I right?
    If so, you can delete membership level without any actions with archived members as you described. If all of them are archived our system allows you to delete such level.

    About deleting archived contacts. It makes sense for sure and your solution sounds good.

    Katya, Astra crew
    Membership management features @ Wild Apricot

  19. 31 votes

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    29 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

    For now, this is not something we’re going to change – not sure if ever.
    Workaround to use: create a special “entry” free level to apply to, and close “normal” ones for application. For the entry level, create also a dropdown field where a potential member can choose a level they want to apply to. Add other fields you need to assess the application. When application is successful, your admin is to change membership level to required one and generate membership invoice (membership upgrade invoice). The member will be emailed with the invoice and can pay.

  20. 4 votes

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    1 comment  ·  Wishlist » Gadgets  ·  Flag idea as inappropriate…  ·  Admin →
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    Team Membership commented  · 

    Now, when existing contact or member is logged-in, this form is read-only. So, seems that if this form will be editable, the system will force them to fill required fields and also update their profile before subscribing.


    Katya, Astra crew
    Membership management features @ Wild Apricot

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