67 results found

1. adding events to external calendar from email

   When I send event emails and invitations I want to give people the option to add the event to their own calendar. The instructions in HELP say to append the event URL with "/export."

   However, this doesn't seem to work. First of all, when I append the /export to the event URL in the body of my email, the whole URL is not clickable as one single URL. When I click on the "export" part of it, it does allow me to download a .ics file, but that is not my calendar application - I use Google calendar. Others use Apple, etc. I want users to be able to add the event to their Google calendar directly from my email invitation. Please upgrade WA to enable this feature.

   In the meantime we have been using a third-party app to allow users to register for our Zoom events because Wild Apricot doesn't allow users to add the event to their Google calendar. Zoom does. If we can get this functionality working we'll be able to allow people to register for our events thru Wild Apricot.

   When I send event emails and invitations I want to give people the option to add the event to their own calendar. The instructions in HELP say to append the event URL with "/export."

   However, this doesn't seem to work. First of all, when I append the /export to the event URL in the body of my email, the whole URL is not clickable as one single URL. When I click on the "export" part of it, it does allow me to download a .ics file, but that is not my calendar application - I use Google calendar. Others use… more

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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   The issue was fixed in the 7.23 version.

2. Google calendar integration

   Allow events to be added to a user's Google calendar as well as ICS compatible calendars like Outlook.

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   Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

   Published in 7.14 browser app https://gethelp.wildapricot.com/en/articles/1733-version-714-release

3. {Event_Extra_Info} re-activation

   re-activate teh Additional event information field for events. please!

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4. Send event reminders to guests

   Right now, you can set whether event confirmations and pending notices are/aren't sent to guests. But there are no options for reminder emails. Today, the only way to send a reminder to guests is to create a custom search for the guests at that specific event. It would be great to be able to be able to have a check box in the event setup to make this standard for an event.

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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   Already work.

5. Number of registrants

   Registration and ticket purchases. We have had so much trouble with this feature. We really like the set up but about 10% goof it up and do not realize they are the first registrant and the box is for additional registrants. So, they enter the total in the box and they get to the next page and it charges them for an addition person. Out of a hundred it has happened at least ten times. It's a major problem and a major hassle. They email us and tell us the system tried to overcharge them. We have to cancel the previous order and then email them and explain it to them. Some of them buy again but more than half won't go through the process again. It stinks.

   I suggest the box is for total guests. TOTAL and make sure the instructions are really clear. Or when they enter their information it automatically makes the box have one registrant. Then put another box for additional registrants. Or something clear and understandable.

   Thanks, Victoria Rolf - Cape Ann Vernal Pond Team

   Registration and ticket purchases. We have had so much trouble with this feature. We really like the set up but about 10% goof it up and do not realize they are the first registrant and the box is for additional registrants. So, they enter the total in the box and they get to the next page and it charges them for an addition person. Out of a hundred it has happened at least ten times. It's a major problem and a major hassle. They email us and tell us the system tried to overcharge them. We have to cancel the… more

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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   In version 6.14 we added word ‘additional’ before ‘guests’ to indicate this fact and make it more clear for registrants.
   More about version 6.14 in our release notes – https://gethelp.wildapricot.com/en/articles/1652-version-614-release

6. Add more options to event date range selection

   The drop-down for selecting a date range for events in the admin panel has the following options:
   — This month
   — This year
   — Last month
   — Last year

   Please add:
   — Next month
   — Next year

   Thank you!

   5 votes

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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   The new options for event list date range were added in 6.16 release.
   You can find more about other product changes in our latest release on https://gethelp.wildapricot.com/en/articles/1660-version-616-release

7. Change waitlist default setting for collecting attendee info

   Wait List: currently has setting at event level for 3 options for collecting attendee info. Default is name/email. I would prefer default to be collect all registration info. When you move someone to the event from Wait List, you need all the info anyway, so just collecting name/email is not that useful. AND if you fail to change the setting on every registration type, it also fails to collect all info. At minimum the Event level setting should make all registration types default to the same setting as the event. We have had major issues with having to re-register wait list people since we were missing all their information.

   Wait List: currently has setting at event level for 3 options for collecting attendee info. Default is name/email. I would prefer default to be collect all registration info. When you move someone to the event from Wait List, you need all the info anyway, so just collecting name/email is not that useful. AND if you fail to change the setting on every registration type, it also fails to collect all info. At minimum the Event level setting should make all registration types default to the same setting as the event. We have had major issues with having to re-register wait… more

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   Resolved  ·  Team Events responded

   Resolved in release 5.17.
   Common waitlist settings now presented on the Waitlist tab and removed from registration types.

   See more details https://help.wildapricot.com/display/DOC/Release+5.17

8. Automatically add a waitlisted person upon someone's cancellation

   (Capture from other feedback source) Waitlist feature only half helpful....needs further automation to automatically add a waitlisted person upon someone's cancellation AND then automatically send out confirming email to the new person.

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   Resolved  ·  Team Events responded

   Released in version 5.18.

   You can now allow people on your event waitlists to be automatically registered when spaces become available.

   More about 5.18 release: gethelp.wildapricot.com/en/articles/1566-ve..

   Thanks for your votes and comments.
   Katya, Events crew @ Wild Apricot

9. Waitlist Export Option

   We need the ability to export our waiting list participants into an excel spreadsheet. Currently it only pulls the class registrants with no option to add or pull the waiting list.

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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   Hello, dear supporters!
   We’re happy to announce that now, in version 6.17, the Waitlist Export option is available for all our clients.

   Now you can include waitlisters in your regular export file along with other registrants.

   Check our help page for more information about these changes and others, that we added in this release – https://gethelp.wildapricot.com/en/articles/1662

10. Reusable registration types

    Event registration types could be saved and used over and over across events

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    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    In version 6.4 we released the new function ‘Duplicate registration type’. We believe that together with copy event function this will help users to create registration type quickly and save their time.

    See more about version 6.4 in our release notes –https://gethelp.wildapricot.com/en/articles/1619

    Katya Tyukina, on behalf of Events crew
    Product Owner @ Wild Apricot

11. Stop showing the UTC in the calendar

    Can we stop UTC showing up in the calendar and emails?
    It is confusing people who are trying to work out what the time function is on. I didn't know what UTC was, I had to look it up.

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    Resolved  ·  Team Events responded

    Fixed in 5.8.3 – http://help.wildapricot.com/display/DOC/Update+5.8.3

12. Mandatory payment for event registration: complete a registration only when a payment is received

    I have two sites that I have just created and thought before hand (Prior to last update) that I tried the registration process. I recall being able to turn off manual or offline payments which in turn would only complete event registrations only if an online payment was received.

    Now that I have built these two sites and see that "invoices" are being created and people are regsitering without paying online, it is creating a major problem and adding a tremendous burden on our businesses in multiple ways.

    1. A bunch of our events have limited registration so when people register without paying, It is closing our events to participants that have no financial committement yet to us, which causes issues trying to receive those payments before the scheduled events.

    2. Most of our event participants are not members of our site, and one of our sites we have even used css customization to completely take out the username/password box so when people register for events and don't pay they don't have anyway to do so in the future except the one email they get afterwards showing they have an invoice.

    3. A lot of our events are online so we don't physically see the participant. This goes along with the first point in trying to collect payments prior to the event starting and the pain that goes along in trying to collect registration fees from a registered guest.

    I don't understand how this is not a larger issue with other sites. For example:

    Dinner Events - Multiple guests can register for the event that didn't pay, not show up and the business is out money.

    Bracketed Events - We are running a sports tournament that have a max of 16 competitors in each division. The winner of the division gets a paid trip to the world championships. If competitors register and don't pay and don't show up, we are out of the money and have to pay out of pocket for the competitor in that division to go to the world championships.

    Online Events - I started a fantasy sports site where each event consists of 10 teams that have a specific online draft date. The winners get the prize money. If a team registers but doesn't pay, then we have to pay winners out of pocket.

    I understand invoices are created and we can send them ourselves and spend time trying to collect payments afterwards. However this is very time consuming and risky. If there is a way to limit registrations to only participants that already paid online then I would be extremely grateful if someone would be able to explain it to me. If not, is there anything in the works to fix this issue.

    Through creating the site I have used WA support and it has been very helpful...except when I called about this specific issue which the lady was pretty rude. I just want to say thanks for the help so far and I apologize for how large this post got. I just need to find a solution for this issue prior to moving forward with the businesses I am working for/with.

    I have two sites that I have just created and thought before hand (Prior to last update) that I tried the registration process. I recall being able to turn off manual or offline payments which in turn would only complete event registrations only if an online payment was received.

    Now that I have built these two sites and see that "invoices" are being created and people are regsitering without paying online, it is creating a major problem and adding a tremendous burden on our businesses in multiple ways.

    1. A bunch of our events have limited registration so when people register… more

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    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    Published in version 6.14 with the ability to enable/disable automatic cancellation.
    More about changes and version 6.14 in our release notes – https://gethelp.wildapricot.com/en/articles/1652-version-614-release

13. Limiting tickets sold per ticket type

    Hello, I run a singles group and would like a feature where I have 20 tickets to sell, but only 10 womens tickets and 10 mens tickets.

    Currently the system will allow me to limit tickets to 20, but I could have 20 women sign up unless I dillegently (really dilligently) watch ticket sales and disable womens tickets sales once it reaches 10.

    This is one of the reasons I'm looking for new membership website software. It's so much easier to run events (ie, sell tickets) with eventbrite and wordpress- but then I lose out on the features that I do like with wild apricot.

    Coupon codes, limiting ticket sales per ticket, wait list features... come on guys! Help us make more money, easier, so our $200 a month fee doesn't feel like it's being wasted!

    Hello, I run a singles group and would like a feature where I have 20 tickets to sell, but only 10 womens tickets and 10 mens tickets.

    Currently the system will allow me to limit tickets to 20, but I could have 20 women sign up unless I dillegently (really dilligently) watch ticket sales and disable womens tickets sales once it reaches 10.

    This is one of the reasons I'm looking for new membership website software. It's so much easier to run events (ie, sell tickets) with eventbrite and wordpress- but then I lose out on the features that I… more

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    Resolved  ·  Evgeny Zaritovskiy responded

    Released in v5.1 (Jul 2015)
    Admin can now set limits per each registration type, not just global event limit.

14. "Add to Google Calendar" button on event details

    Today a client requested an "Add to Google Calendar" button on our event details page, in addition to the "Add to Outlook" function we already have.

    Would you find this useful as well? Please post your comments below.

    77 votes

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    Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

    Adding event to Google Calendar, as well as other popular calendar systems was release as part of 7.14 https://gethelp.wildapricot.com/en/articles/1733-version-714-release

15. QR codes scan for event attendance tracking

    Does anyone know a way to use QR codes with WildApricot? It would be a nice way to handle check-in to events, etc. if we can get the reservation to print with a QR code.

    103 votes

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    Resolved  ·  Team Mobile responded

    Now you can include QR codes into event registration e-mails and register people by scanning it via our mobile app for admins!
    For more information about setting up e-mails and using our app see our help:
    https://gethelp.wildapricot.com/en/articles/1690

16. Report or export event registrations across all events

    I can't be the only one doing this. I award participation points for my club. I'd like to be able to see on-line or pull a report showing ALL events that an attendee has participated in for a given period of time (IE monthly, annually). The information is all captured I just need a way to pull it out.

    5 votes

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    Resolved  ·  Evgeny Zaritovskiy responded

    Released in 5.2

17. Update the registration pop-up for RSVP events to indicate "Additional" guests.

    so the registrar doesn't include themselves as a guest and create a duplicate counts. This is happening way too often for events where RSVP is critical.

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    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    Published with version 6.14. We added word ‘additional’ before ‘guests’.

18. Add Image Field option to Event Registration Form

    I would love to see the' Insert Image Field' added to the public 'Event Form' same as it is in the the 'Membership Form Fields'. Thank you kindly

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    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    In 6.17 version we released the new field type ‘File attachments’ for an event registration form. Attendees can upload documents and images as well.
    I believe this covers requests presented in this thread.
    More about 6.17 version https://gethelp.wildapricot.com/en/articles/1662

    Thank you again for your feedback and votes!
    Have a good day!

    Katya Tyukina,
    Product Owner @ Wild Apricot by Personify

19. RSVP with Guests

    Thank you for implementing Simplified Event Registration - https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825605 . It's a great first step - but there are many other suggestions in that item that could not all be implemented right away. So I will start this wishlist item to capture my suggestion and others to come.

    Could you please improve this feature by adding either a field for number of people, and/or checkboxes for each member if it is a bundle membership? These would be options in setting up the event.

    Without this, or at least the option for a member to register more than once, the feature is not useful to us as is, because most of our registrations are for both of the members in a couple (bundle).

    Thank you for implementing Simplified Event Registration - https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825605 . It's a great first step - but there are many other suggestions in that item that could not all be implemented right away. So I will start this wishlist item to capture my suggestion and others to come.

    Could you please improve this feature by adding either a field for number of people, and/or checkboxes for each member if it is a bundle membership? These would be options in setting up the event.

    Without this, or at least the option for a member to register more than once, the feature… more

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    Resolved  ·  Team Events responded

    Released in version 5.18.

    Registrants for simple (RSVP) events can now add guests. They can indicate the number of guests they wish to bring, up to the limit administrator specified.

    More about 5.18 release: https://gethelp.wildapricot.com/en/articles/1566-version-518-release

    Thanks again for your votes and comments.
    Katya, Events crew @ Wild Apricot

20. Allow members and/or conference registrants to upload file attachments - like abstract submission

    Our academic society would find it extremely useful if members -- or better yet, conference registrants -- could upload files (e.g., Word docs, PDFs). This would allow presenters at the conference to share papers prior to the conference, potentially enhancing the feedback that they would get from other conference-goers. We would really like to provide this service for our members/conference attendees.

    • 

    296 votes

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    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    Dear supporters,

    With the new release 6.18 version, we added the ability to create File attachments field for Common and Membership forms.
    So now, you can collect documents/images from your members, subscribers, registrants. Members can share their documents with others via Public profile. You can upload files and download files right in contact, member or registration details.

    If you have any ideas, requests how we can improve this new functionality, please share it with us.

    More about this and other updates in our release notes: https://gethelp.wildapricot.com/en/articles/1665

    Thank you for your support and have a good day!

    Katya Tyukina,
    Product Owner @ Wild Apricot by Personify