Please allow the acceptance of eChecks / ACH payments
We have authorize.net as our payment gateway, which does allow for the acceptance of eChecks, only your forms are not enabled for that type of payment. Please enhance your payment types to include the acceptance of eChecks through authorize.net! Thank you!
Stripe also accepts ACH payments. We would love to be able to accept ACH through wild apricot using Stripe. We work with a lot of small organizations that don't have credit cards.
I understand your frustration, Charlotte, but no estimates at the moment - I don't want to give any false promises.
Oleg, Product Designer @ Payments team
Charlotte Merritt commented
Accepting e-checks has become a critical component for our business and the amount of payments we receive by check each day from our members. We need this feature, as our members are primarily school support organizations and may not have a credit card. I am certain other users have similar concerns.
This is a supported feature of Authorize.net and should be an automatic upgrade. Authorize.net also has PayPal integration which you have failed to implement.
We would appreciate a direct response or expected date of this service.
Matthew Thomure commented
We really need to add this feature. This topic has been sitting waiting patiently for years. Where are you on this? This is a supported feature of Authorize.net and should be an automatic upgrade. Making this go through a voting process is a disservice to all organizations who rely on Authorize.net. Payment processing is central to being able to properly run an organization. Our members are primarily school support organizations (PTOs/booster clubs) and as such, may not have a credit card for various reasons, including theft prevention. I'm sure that other non-profits have the same issues, whether they have found the way to this forum or not. Please don't make us beg for something that should be automatic.
Authorize.net also has PayPal integration which you have failed to implement.
We have years and years of data in Authorize.net. Please make these things happen!
Thanks for sharing, Ed.
This looks reasonable, however, we'll collect more comments before going on.
Oleg @ Payments team
I'm shopping for membership software. I really like what Wild Apricot has to offer but not accepting eChecks or allowing an api to do so is a deal breaker for me. For what they offer, credit cards, PayPal etc. 3% is too much and I don't want to be forced to pay them in order to use your wonderful product. eChecks through Authorize.net is the way to go for so many reasons. Any plans to get it going anytime soon?
Ed T commented
I have long thought that having the ability to have recurring payments taken out of the customer's checking account via ACH would solve a number of problems. First and foremost no more needing to chase down members because of credit card expirations and secondly the costs per transactions should be significantly less. I assumed that for WA to implement this would be a major production if not impossible and kind of gave up on the idea. However, I have tooled around and low and behold the functionality is essentially already in place!!
My auth.net account has two features that allow this to take place; e-checks have been enabled (costs $10 per month) as is the "customer information manager" Soooooooo if I have a member who has recurring payments enabled via a previous credit card payment in WA, if I go into the Auth.net CIM I can look up their profile and guess what - change the preferred payment method from credit card to check. All I need to do is give the routing number and account number and save. Going forward the next time a payment is due it automatically comes out of their checking account!!
So clearly it can be done - If only WA would provide an option to send ACH information rather than credit card information to auth.,net when a member first signs up for recurring payments life would be wonderful. I calculate that I can cut my transaction fees in half and never have to worry about expiration dates (unless of course someone changes their bank but how often does that happen)
This is a much needed feature.
More than 600 payments by members were made by echeck this year. If all our members did so they would save $25,000 in credit card fees.
Each payment had to be entered manually into WA (same as paper checks). It would be great if WA could import these from PayPal or Authorize.net - or facilitate an api to do so.
Why am I paying 3.5% on every membership transaction and renewal to the credit card processors? when the option of recurrent echecks is readily available through for instance in my case echecks.net through authorize.net We all could be saving a TON of money if this functionality were enabled.............PLUS one of our biggest headaches in recurring payments is that the credit card expiration date WILL expire at some point and we will need to spend lots of time trying to contact the buyers and then fixing that. With e-checks as I understand it there is NO expiration date until the client revokes the authorization. If this were implemented the monies saved would be a many times of what I am paying for my apricot subscription!
Please add parent Booster USA to the list of Wild Apricot subscribers who would like to be able to accept e-checks via authorize.net.
e-checks would also be of interest to my group; any timeline on this?
Evgeny Zaritovskiy commented
any update on this in particular for PayPal Pro?
Evgeny Zaritovskiy commented
Let's see what other will tell on that.