Ed T
My feedback
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152 votesEd T
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An error occurred while saving the comment An error occurred while saving the comment Ed T
commented
We have a six session program but WA can only take attendance at the first session - need to have the functionality to take attendance for each session separately so that we can reach out to people who were unable to attend, get them materials they have missed and otherwise make sure they succeed and we don't lose them
Ed T
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41 votesEd T
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19 votesEd T
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13 votesEd T
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10 votesEd T
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5 votesEd T
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14 votesEd T
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21 votesEd T
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16 votesEd T
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3 votes
Frank
responded
This is really interesting and something we have thought about in the past. Would love to hear more comments from everyone.
Ed T
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4 votesEd T
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6 votesEd T
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20 votesEd T
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14 votesEd T
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9 votesEd T
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8 votesEd T
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74 votes
An error occurred while saving the comment Ed T
commented
I have long thought that having the ability to have recurring payments taken out of the customer's checking account via ACH would solve a number of problems. First and foremost no more needing to chase down members because of credit card expirations and secondly the costs per transactions should be significantly less. I assumed that for WA to implement this would be a major production if not impossible and kind of gave up on the idea. However, I have tooled around and low and behold the functionality is essentially already in place!!
My auth.net account has two features that allow this to take place; e-checks have been enabled (costs $10 per month) as is the "customer information manager" Soooooooo if I have a member who has recurring payments enabled via a previous credit card payment in WA, if I go into the Auth.net CIM I can look up their profile and guess what - change the preferred payment method from credit card to check. All I need to do is give the routing number and account number and save. Going forward the next time a payment is due it automatically comes out of their checking account!!
So clearly it can be done - If only WA would provide an option to send ACH information rather than credit card information to auth.,net when a member first signs up for recurring payments life would be wonderful. I calculate that I can cut my transaction fees in half and never have to worry about expiration dates (unless of course someone changes their bank but how often does that happen)Ed T
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73 votesEd T
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A Must