Allow multiple online payment gateways in one WA account
(Re-posted and edited from post below)
We have 2 organizations, one that manages the membership and the other our tax-deductible contributions. As such we have 2 different bank accounts and therefore need 2 different payment gateways. We're signed up with authorize.net, however there's only one global setting in WA for online payments. If it were possible to choose a payment method, for instance one for membership and another for donations, that solve the problem of having to set up 2 WA accounts.
For now I've set up 2 accounts and am working with the widgets. This is a good work-around, however the members will need to fill out 2 different profiles and they can't view all the information in their accounts at once.
Update: The donation form widget sort of works from one WA account to another. However, the event widget works perfectly! I set up our sponsorships as events and pasted the code into the main site. It looks great.
Are we able to have TWO options for the members to pay, instead of JUST PayPal. Example, I had either SagePay OR PayPal as options for the members. It seems as far as I'm aware that we can only configure one?
Eric, I merged your requests with existing one. This is not in the works as of now and I have no expectations set so far. As soon as we start working on it, we will comment here and your and others will be automatically notified via email.
We need to be able to send different types of payments to different bank accounts. For example, we need to send membership fees to one account, and class/camp activity fees to another. I understand this is in the works. When can we expect this capability?
John Eich commented
We would really like flexibility in choosing multiple online payment platforms, so we can accept both PayPal (for most people), and another system like Stripe (for those who bitterly resist PayPal). In the maker/tech sector, there's are LOT of strong feelings about this. Allowing two or more platforms would make that all go away...
Camille, you can use this article for reference to work with widgets: https://help.wildapricot.com/display/DOC/Adding+Wild+Apricot+functionality+to+other+websites?from=5oblB
However, it requires opening 2 paid WA accounts just for this. If one of your payment providers is PayPal, it will be simpler to add "Pay by PayPal" button on some pages and use PayPal as secondary payment provider, and setup another one in WA itself.
Oleg, Product designer @ Payments team
Camille Scent commented
PLEASE, please, please add the ability to accept payments through multiple gateways! We, too, have two bank accounts, each for specific purposes. We need to be able to direct funds collected through the site to only one or the other of our accounts.
Until this feature is added, can you please share the widget work around referenced in the original post?
Bill Tidball commented
+1 more. We represent a half dozen WA association accounts that are also related to Political Action Committees. There are strict rules on co-mingling donations with none PAC activities. Today, we can't use WA for these PAC donations because we can only associate one payment gateway per WA account. Please help.
Jennifer, the answer is no - this is why it is still in the wishlist.
Rick Smith commented
Jennifer N. Brown commented
Please is there any new update on this issue? I have a c3 and a c4. We have yet to "go live" with the website but I have been using the system since May (after using it previously at another org). Trying to decide which organization to link to in W.A. (thinking other entity would have to bill the other - a real pain). Seasonally we typically have more transactions with one or the other organization but over the course of the year it is about even. Please tell me this issue has been resolved and I can direct different things to the two different entities! Curious about the widget work around.
Gary Rubens commented
I am also interested in adding a second payment gateway, but for a couple of different reasons. We are the largest ski club in the country, with over 500 annual events, and 500 ski trip participants. Some of our trips can cost as much as $5K. Our requirements for these large $$$ events is much different than for our smaller events. For example, on our ski trips we collect a deposit up front, often up to 9 months prior to the actual trip. 90 days prior to the trip we collect the balance, and also offer a 3-payment installment plan. We can only implement this in WA through the use of manual invoicing methods. Stripe offers better functionality for these types of events than Paypal does.
We are also very unhappy with Paypal right now for arbitrarily blocking some of our members large credit card purchases, without proper notification. We would like to try Stripe, and at first just accept payments through their dashboard. After a "test drive" we might wish to convert to Stripe entirely.
Multiple payment gateways would allow us the flexibility to use different gateways for different events, and for larger transactions. It would also give us the flexibility to try different gateways before selecting a final solution.
Rebecca Branta commented
We have a donations account as well as a regular account for events and membership. The Donations account HAS TO BE separate due to rules we must follow for the organization. We cannot link up two different payment accounts to this website. So we have to use an external payment processor for donations and then integrate the other option. It would be great to use this platform more fully by allowing us to use multiple merchant accounts for different purposes (ie: donations, events, membership).
Tim Whitney commented
In one of the non-profits I support, there is a need to setup different Events with different Paypal accounts. Thus, a June Event might go to Paypal Account #1. A July Event might go to Paypal Account #2. Etc, Etc. Thus, what I would like to see is the ability within a specific event to select a Paypal account for the event.
Our organization has both US and Canada fees and we would therefore like to have multiple payment options within the site: one linked to our CA accounts and the other linked to our US accounts.
Jennifer N. Brown commented
We are evaluating Wild Apricot and have two entities and would like to be able to collect contributions for both. While hopefully not a dealbreaker, it would be much easier to sell to the board if there was an easy way to have contributions flow to either the c3 or c4 arms of our organization.
FLN Members commented
Yes, we agree with this feature. We currently have two main bank accounts. One for Membership Dues and one account for Events.
We like to keep these separate to help us manage our operations and it would be great to have multiple payment options.
We need two bank accounts to donate to and Wild Apricot only allows one.
Nancy Kinder commented
Ability to have more than one PayPal account so that members of a group could pay for their group events online to a difference account than our association account.
Like many Associations, CBN NOVA has a chapter structure to facilitate meetings on the local level in regions within Northern Virginia. Each chapter has control of its own funds collected for regular chapter meetings, while membership dues goes to the main association or "mothership." Since Wild Apricot did not furnish a method to have multiple (PayPal or bank) accounts when registering, we had to do a "work around" via JotForm. This seems to have worked well, but it still would be preferable for WA to offer this feature instead.
Ric Watson commented
I first tuned into this subject a year ago and saw that there were many requesting it. I have a District membership that covers 3 states with about 700 members. The membership is broken down into 27 clubs and each have their own accounting. I need a seperate payment account for each club and I had hoped that within a year, that this might become available. Currently we are stuck collecting dues without the benefit of this application.
Evgeny, in the last post, pointed us to the road map. That was easier than saying that this item is listed as in the "Analysis queue" That means that they are waiting for someone to analyse the problem so that they can put it in a development queue that will eventually make it to a developement team and then to beta testing before releasing.
Basically, pay your increase cost starting this June but don't hold your breath for this item for a couple year is my guess. Not unless the payment increase is to add on more analysis and developers - Please????