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Allow multiple online payment gateways in one WA account

(Re-posted and edited from post below)

We have 2 organizations, one that manages the membership and the other our tax-deductible contributions. As such we have 2 different bank accounts and therefore need 2 different payment gateways. We're signed up with authorize.net, however there's only one global setting in WA for online payments. If it were possible to choose a payment method, for instance one for membership and another for donations, that solve the problem of having to set up 2 WA accounts.

For now I've set up 2 accounts and am working with the widgets. This is a good work-around, however the members will need to fill out 2 different profiles and they can't view all the information in their accounts at once.

Update: The donation form widget sort of works from one WA account to another. However, the event widget works perfectly! I set up our sponsorships as events and pasted the code into the main site. It looks great.

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    BelforaBelfora shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    39 comments

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      • John EichJohn Eich commented  ·   ·  Flag as inappropriate

        We would really like flexibility in choosing multiple online payment platforms, so we can accept both PayPal (for most people), and another system like Stripe (for those who bitterly resist PayPal). In the maker/tech sector, there's are LOT of strong feelings about this. Allowing two or more platforms would make that all go away...

      • Team PaymentsAdminTeam Payments (Payments and Finances features, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Camille, you can use this article for reference to work with widgets: https://help.wildapricot.com/display/DOC/Adding+Wild+Apricot+functionality+to+other+websites?from=5oblB

        However, it requires opening 2 paid WA accounts just for this. If one of your payment providers is PayPal, it will be simpler to add "Pay by PayPal" button on some pages and use PayPal as secondary payment provider, and setup another one in WA itself.

        Thanks,
        Oleg, Product designer @ Payments team

      • Camille ScentCamille Scent commented  ·   ·  Flag as inappropriate

        PLEASE, please, please add the ability to accept payments through multiple gateways! We, too, have two bank accounts, each for specific purposes. We need to be able to direct funds collected through the site to only one or the other of our accounts.

        Until this feature is added, can you please share the widget work around referenced in the original post?

      • Bill TidballBill Tidball commented  ·   ·  Flag as inappropriate

        +1 more. We represent a half dozen WA association accounts that are also related to Political Action Committees. There are strict rules on co-mingling donations with none PAC activities. Today, we can't use WA for these PAC donations because we can only associate one payment gateway per WA account. Please help.

      • Jennifer N. BrownJennifer N. Brown commented  ·   ·  Flag as inappropriate

        Please is there any new update on this issue? I have a c3 and a c4. We have yet to "go live" with the website but I have been using the system since May (after using it previously at another org). Trying to decide which organization to link to in W.A. (thinking other entity would have to bill the other - a real pain). Seasonally we typically have more transactions with one or the other organization but over the course of the year it is about even. Please tell me this issue has been resolved and I can direct different things to the two different entities! Curious about the widget work around.

      • Gary RubensGary Rubens commented  ·   ·  Flag as inappropriate

        I am also interested in adding a second payment gateway, but for a couple of different reasons. We are the largest ski club in the country, with over 500 annual events, and 500 ski trip participants. Some of our trips can cost as much as $5K. Our requirements for these large $$$ events is much different than for our smaller events. For example, on our ski trips we collect a deposit up front, often up to 9 months prior to the actual trip. 90 days prior to the trip we collect the balance, and also offer a 3-payment installment plan. We can only implement this in WA through the use of manual invoicing methods. Stripe offers better functionality for these types of events than Paypal does.

        We are also very unhappy with Paypal right now for arbitrarily blocking some of our members large credit card purchases, without proper notification. We would like to try Stripe, and at first just accept payments through their dashboard. After a "test drive" we might wish to convert to Stripe entirely.

        Multiple payment gateways would allow us the flexibility to use different gateways for different events, and for larger transactions. It would also give us the flexibility to try different gateways before selecting a final solution.

      • Rebecca BrantaRebecca Branta commented  ·   ·  Flag as inappropriate

        We have a donations account as well as a regular account for events and membership. The Donations account HAS TO BE separate due to rules we must follow for the organization. We cannot link up two different payment accounts to this website. So we have to use an external payment processor for donations and then integrate the other option. It would be great to use this platform more fully by allowing us to use multiple merchant accounts for different purposes (ie: donations, events, membership).

      • Tim WhitneyTim Whitney commented  ·   ·  Flag as inappropriate

        In one of the non-profits I support, there is a need to setup different Events with different Paypal accounts. Thus, a June Event might go to Paypal Account #1. A July Event might go to Paypal Account #2. Etc, Etc. Thus, what I would like to see is the ability within a specific event to select a Paypal account for the event.

      • pbasranpbasran commented  ·   ·  Flag as inappropriate

        Our organization has both US and Canada fees and we would therefore like to have multiple payment options within the site: one linked to our CA accounts and the other linked to our US accounts.

      • Jennifer N. BrownJennifer N. Brown commented  ·   ·  Flag as inappropriate

        We are evaluating Wild Apricot and have two entities and would like to be able to collect contributions for both. While hopefully not a dealbreaker, it would be much easier to sell to the board if there was an easy way to have contributions flow to either the c3 or c4 arms of our organization.

      • FLN MembersFLN Members commented  ·   ·  Flag as inappropriate

        Yes, we agree with this feature. We currently have two main bank accounts. One for Membership Dues and one account for Events.

        We like to keep these separate to help us manage our operations and it would be great to have multiple payment options.

        Thanks.

      • Nancy KinderNancy Kinder commented  ·   ·  Flag as inappropriate

        Ability to have more than one PayPal account so that members of a group could pay for their group events online to a difference account than our association account.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Like many Associations, CBN NOVA has a chapter structure to facilitate meetings on the local level in regions within Northern Virginia. Each chapter has control of its own funds collected for regular chapter meetings, while membership dues goes to the main association or "mothership." Since Wild Apricot did not furnish a method to have multiple (PayPal or bank) accounts when registering, we had to do a "work around" via JotForm. This seems to have worked well, but it still would be preferable for WA to offer this feature instead.

      • BeardoBeardo commented  ·   ·  Flag as inappropriate

        +1 for this idea. Right now we want to raise a fund for families that have lost a family member that was also a member of our club and without an addition PayPal account all the money would go into the normal booking with the club's business account.

        In addition to that, donation forms should include option for a raffle too.

      • Ric WatsonRic Watson commented  ·   ·  Flag as inappropriate

        I first tuned into this subject a year ago and saw that there were many requesting it. I have a District membership that covers 3 states with about 700 members. The membership is broken down into 27 clubs and each have their own accounting. I need a seperate payment account for each club and I had hoped that within a year, that this might become available. Currently we are stuck collecting dues without the benefit of this application.

        Evgeny, in the last post, pointed us to the road map. That was easier than saying that this item is listed as in the "Analysis queue" That means that they are waiting for someone to analyse the problem so that they can put it in a development queue that will eventually make it to a developement team and then to beta testing before releasing.

        Basically, pay your increase cost starting this June but don't hold your breath for this item for a couple year is my guess. Not unless the payment increase is to add on more analysis and developers - Please????

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