Managing email subscriptions to forum updates
Members can subscribe to receive updates about forum posts by email - by going to the forum and clicking on a subscription link in that forum or topic
However, there is no way for administrator to view their subscription status or change it.
If administrator wants to subscribe them manually, the only way is to log in under member's profile (so he has to know the password) and subscribe to forums as if he is this member - very crude workaround.
Admin can only remove subscriptions from member records.
- Allow administrator to subscribe member(s) to one or more forums and edit subscription options in member record (subscribe and unsubscribe)
- Add forum subscription to the membership application page, including default subscription settings
Green Tea commented
We have a general member message forum page.
1. as an administrator I would like to be able to see who's subscribed to the forum
2. I'd like members to be able to subscribe when signing up as a new member
3. I'd like the summary of the general forum to have a nicer design like nextdoor.com.
Lucy Corbin commented
This will be awesome and hold half my problems this week. we had a very active Forum before transitioning to wildapricot this week.. so far our Forum died because "clicking a another button" is a foreign concept to most people, but If I could do it... this would be awesome!!! (I'll post this on my comments!)
Lucy Corbin commented
It would be so useful to have this feature... to have a way for administrators to just automally subscribe everyone to the Forum... even If I had to click on each individual's profile. I also would love to know what members are currently subscribing... This will be awesome and hold half my problems this week. we had a very active Forum before transitioning to wildapricot this week.. so far our Forum died because "clicking a another button" is a foreign concept to most people, but If I could do it... this would be awesome!!! (I'll post this on my comments!)
I know about a year ago this was not an option, but I was hoping that the system upgrade would allow administrators of the site to export a list of members who have subscribed to a particular forum. The only way I can see to do it now, is to manually look into each record. This is clearly not an efficient method and certainly not the best use of my time.
Along those same lines, administrators need the option to "opt-in" members to forums. As they are members of our group, there are certain forums that are specifically related to them. Members should obviously have the ability to opt out, but by adding them when they join, they will immediately be involved in all relevant forums.
We have finished design and want to share progress with you. We have redesigned email settings and extended subscription options for event announcements and email blasts as well. See details in presentation below.
Managing forum subscriptions hasn’t been assigned any of releases yet, but you can always track current progress in our Roadmap thread http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8827717-roadmap-2015-plans-releases-expected-dates
Eric Duchinsky commented
Subscribing members for forums should be controllable for administrators, particularly when setting up the website for the first time. Transitioning from a previous website proved a challenge because there was history of subscriptions and the choice I had was ask the members to resubscribe or manually log into each user account and spoof the system for each subscription the members had. One is embarrassing the other choice is mind-numbingly tedious.
Admin can control passwords and a ton of other things, but can't subscribe a member to a forum. Odd place to draw the line. Please add this option.
We have finished analysis of this wishlist thread and related issues. Here’s a short summary of it:
Currently Wild Apricot doesn’t have any ways for administrators to subscribe members to forums and/or distinct topics, only member himself can do this. This is very limiting, e.g. in initial Wild Apricot account setup.
We are planning to
* - Add new Email Settings page, which will allow administrators to:
* Setup default forum subscriptions for new contacts
* Bulk subscribe existing contacts to forums
* - Extend Email settings page in Contact details to allow subscribing to forum topics
* - (most likely) Add similar subscription settings for subscription sources
Here’s a list of things we are not going to do in scope of this thread:
* Subscribing new contacts/bulk subscriptions to distinct forum topics
* Export/import of forum subscriptions.
* Searching and measuring forum activity. Please leave your comments for this feature here.
We are working on exact design now and will be back when it’s ready. Please leave your comments and ideas meanwhile.
BAWSC Webmaster commented
Note being able to automatically be subscribed to forums is the number one complaint of our members using Wild Apricot. When they join the club and become members they want to automatically be subscribed (opt-in) to all available forums and then un-subscribe (opt-out) an individual forum.
This is critical now that 5.0 is done please make this a top priority item to fix such that the default is "subscribed" or at least make it setting the site admin can change the default as some clubs might want to leave it the way it is today. Allowing a bulk load would be an acceptable work-around. Key point our members are frustrated they are not getting forum noticiations by default and do not like that they have to go into each forum and subscribe.
I read the link you posted. First, I do have to say I appreciate the mea culpa. The fact that you guys are laying it on the line and letting us understand all the mistakes and blemishes is very refreshing. And while I know it is too late to turn back now, I hope the WA team has learned a valuable lesson. And that is, get the basic stuff right before trying to move in to all the fancy payment systems and financial modules. Most people use a hosted solution because they do not have a lot of money to build a ground up site nor do they have the technical know how. So although I am sure many of your clients are taking advantage of some of your more advanced features, my guess is that the majority are just trying to carve out a basic web site. Your model of trying to be all things to all people has landed you at jack of all trades, master of none.
I understand your frustration, but we have a limited number of resources and majority of them are focused now on the next 5.0 release - see http://www.wildapricot.com/blogs/newsblog/2013/08/28/wild-apricot-software-news-august-2013
This is one of the more active topics I have seen on the boards. With so many people wanting this feature, why isn't WA giving it any attention? Like many other users have mentioned, we have all but abandoned our Forums because we cannot generate any traffic. Trying to tell everyone what forums are out there and how to subscribe is a real pain to the non-savvy user. Why not let the admins have control over their own site? With such short-sightedness as this, forcing users to restricted access pages when they login, and not being able to hide menu items without going through silly workarounds, we are looking for a new hosting solution. There are so many obvious areas that the admin should be able to control. In a time when the web is so wide open to easy access of content, WA is 10 years behind the time, lacking some of the most basic web site design 101 features. Too bad.
Well it's two years later and there's not much point building up a forum if nobody is subscribed to it by default, nobody knows to subscribe to it and the Admin can't subscribe anybody either...
BAWSC Webmaster commented
Our club members also want to be subscribed to Forums by default when they become members automatically versus having to go into each and every forum and subscribe. Our Board of Directors would also really like to get a report of who is subscribed to what forums. Please make this a priority to add to a future release
We also feel that the default should be members to be subscribed to our forums (and our blog) with an option for them to opt-out. Also, we need to be able to search to see who is subscribed to the forum. We have no way of knowing unless we look at an indivual record.
As the administrator of our web site, I too would like to be able to globally sign all members up to the Forum and tive them the option to opt out if they desired.
Just a typo - I meant "in our queue" - which means we are aware of this but it's not in development yet.
It would be great to see if this happen. The ability of the admin to auto subscribe all members to forums. What do you mean by your comment "in out queue"
This is still in our queue and no chance it fits in 2011
Sharon Graham commented
This is very important to us as well. At this time, most of our 400+ members are not subscribed to forums and don't know how to go about doing this individually on our many forums.
I agree. While my needs are small and I'm only setting up one forum, it would have worked much better if the members were all subscribed and and had to unsubscribe individually if desired rather than my trying to motivate the less online oriended members to sign up for the forum.
Other than that, this newbie is very impressed with WA and super impressed with the tech support that I've received.