Ability to donate during membership application/renewal or event registration
Visitors/members are not prompted to make donation while they are performing other payments (e.g. membership renewals, event registrations,etc)
Admins have the ability to enable donations to be made during event registrations, membership applications/renewals or other payments.
We used to receive donations with mail in memberships, and still received a few. For those that renew online, I've created an extra charge option, but these have to manually be recorded and tracked as donations. If there was a way for these extra payments to be recorded as donations, we would be able to more efficiently thank members for donations.
As a system than was established to support small non-profits, this feature is a no brainier.
That's a good idea, however we don't have anything ready at the moment.
Oleg, Product owner @ Payments team
Our non-profit would really like to be able to add a donations option when someone joins or renews.
Or, is there a way to send members to a specific page when their application/ renewal is complete?
I have an event that is a fundraiser where I would like offer a ticket option where the customer can put in the amount they want to pay for the ticket (similar to the donation page). Right now all I can do is set specific ticket prices and add ons. It would be great to have this function for fundraisers in addition to setting suggested donations.
Doug Cooper commented
I realize you've heard this before, but one simple improvement of great value would be to setup a system allowing simultaneous donation (as a split charge) when members are renewing or joining. This used to be a good contribution source for us, mainly due to rounding up, but also due to a few large donations, but without that option available we're now looking at pushing a new end-of-year campaign specifically to make up for missed donations. THANKS!
Passer Kirbius commented
Strongly agree that this is a feature that our organisation would appreciate. We currently have a few members who are suggesting exactly this option, who are wanting to make it easier to make donations to our organisation. We would definitely appreciate the opportunity to let them do so.
JoAnne Raditz commented
V E R Y I M P O R T A N T!
I still have members that don't have email addresses. I would say that 75% -80% of those members who physically mail in their membership dues will include a donation.
I actually thought this was a standard feature and I'm quite surprised it isn't available. We really would like to have this option since our membership drive is really one of the few opportunities for members to interact with our website.
Kathy Culler commented
Our non-profit would really like to be able to add a donations option when someone joins or renews. We feel that this is a prime opportunity to capture donations. Once people sign up as a member, they are not as likely to go back and make a separate donation.
I previously voted for this but am adding this comment to reiterate my support for this feature and encourage you to add this ASAP. My organization - which began using Wild Apricot last fall - is LOSING much needed donations that members used to make when renewing the old school way (through a USPS solicitation where they could send one check that included dues and a donation). If you don't find a way to add this feature, this could very well convince the Board to abandon ship!!! Please advise - what is the status of this?
Ed W commented
We'd like to allow people to donate during event registration and have it in the WA system as a donation, not just a line-item on the event registration invoice. Thank you.
Shelbi Hoffman commented
Please add this feature!
STRONGLY support this! Thanks all!
Thanks for comments, Brandon!
Oleg, Product Designer @ Payments team
Brandon Longley commented
Add to that, sending out mail is costly and takes time. And we only sent out our letter drive to 40% of our members because most of our members have email addresses and prefer for us to send them email rather than mail.
Brandon Longley commented
This would be fantastic, this year we did a letter donation campaign with our membership drive and we raised twice the amount of money that we would normally raise, with 80% of the donations coming from paper replies. 20% came from online donations however this would be much higher if members could add a donation to their renewal at the time of renewing. Most of our members are generally happy to pitch in an extra 2-5x the membership cost if it is easy - it's easy to fill out a form and send it back using a reply paid letter but it's not as easy to do it online.
We are a non profit and adding a donation button on a membership form or event registration would be helpful.
This is a problem for my organisation too - it would help us enormously.
Currently our system doesn't have any direct ways of collecting gratuity/tips during event registration. You can use a workaround by adding extra charges fields, but these are included into overall invoice and taxed.
Here is what one of our users wrote on this:
1. There is no way to apply a set, specific gratuity to parties, which is problematic when folks make large reservations or reserve for events and are able to pay via this system. If they've already paid, there's no guarantee that they will one, assume they need to leave gratuity, two, bring cash for gratuity. In essence, this hurts the service staff.
2. If we apply a set rate on the fixed price for gratuity, we can't allocate the tax not to be charged on the amount of gratuity. Legally, gratuity can not be taxed, but your system is unable to separate the two.
Do you collect gratuity for your events? Do you use/plan to use Wild Apricot for this? How would you prefer this organized?
Any ideas welcomed!
I raised this last year as by I got round it to some extent by adding voluntary extra charge fields named donations for the most popular amounts people tend to give in the new members and renewal forms and people do use this. But it limits the amounts and also makes for a more complicated process of extracting the donations from the subscriptions for accounting purposes. We need a field that people can enter their own amounts and is shown as a donation.
People have used the extra charge system for donations but don't make separate donations no matter how many explanations are available on the website.