Ability to donate during membership application/renewal or event registration
Visitors/members are not prompted to make donation while they are performing other payments (e.g. membership renewals, event registrations,etc)
Admins have the ability to enable donations to be made during event registrations, membership applications/renewals or other payments.
Parminder Basran commented
I actually thought this was a standard feature and I'm quite surprised it isn't available. We really would like to have this option since our membership drive is really one of the few opportunities for members to interact with our website.
Kathy Culler commented
Our non-profit would really like to be able to add a donations option when someone joins or renews. We feel that this is a prime opportunity to capture donations. Once people sign up as a member, they are not as likely to go back and make a separate donation.
I previously voted for this but am adding this comment to reiterate my support for this feature and encourage you to add this ASAP. My organization - which began using Wild Apricot last fall - is LOSING much needed donations that members used to make when renewing the old school way (through a USPS solicitation where they could send one check that included dues and a donation). If you don't find a way to add this feature, this could very well convince the Board to abandon ship!!! Please advise - what is the status of this?
Ed Wayt commented
We'd like to allow people to donate during event registration and have it in the WA system as a donation, not just a line-item on the event registration invoice. Thank you.
Shelbi Hoffman commented
Please add this feature!
Megan Whilden (Admin) commented
STRONGLY support this! Thanks all!
Thanks for comments, Brandon!
Oleg, Product Designer @ Payments team
Brandon Longley commented
Add to that, sending out mail is costly and takes time. And we only sent out our letter drive to 40% of our members because most of our members have email addresses and prefer for us to send them email rather than mail.
Brandon Longley commented
This would be fantastic, this year we did a letter donation campaign with our membership drive and we raised twice the amount of money that we would normally raise, with 80% of the donations coming from paper replies. 20% came from online donations however this would be much higher if members could add a donation to their renewal at the time of renewing. Most of our members are generally happy to pitch in an extra 2-5x the membership cost if it is easy - it's easy to fill out a form and send it back using a reply paid letter but it's not as easy to do it online.
We are a non profit and adding a donation button on a membership form or event registration would be helpful.
This is a problem for my organisation too - it would help us enormously.
Currently our system doesn't have any direct ways of collecting gratuity/tips during event registration. You can use a workaround by adding extra charges fields, but these are included into overall invoice and taxed.
Here is what one of our users wrote on this:
1. There is no way to apply a set, specific gratuity to parties, which is problematic when folks make large reservations or reserve for events and are able to pay via this system. If they've already paid, there's no guarantee that they will one, assume they need to leave gratuity, two, bring cash for gratuity. In essence, this hurts the service staff.
2. If we apply a set rate on the fixed price for gratuity, we can't allocate the tax not to be charged on the amount of gratuity. Legally, gratuity can not be taxed, but your system is unable to separate the two.
Do you collect gratuity for your events? Do you use/plan to use Wild Apricot for this? How would you prefer this organized?
Any ideas welcomed!
Ann Moran commented
I raised this last year as by I got round it to some extent by adding voluntary extra charge fields named donations for the most popular amounts people tend to give in the new members and renewal forms and people do use this. But it limits the amounts and also makes for a more complicated process of extracting the donations from the subscriptions for accounting purposes. We need a field that people can enter their own amounts and is shown as a donation.
People have used the extra charge system for donations but don't make separate donations no matter how many explanations are available on the website.
We always ask for donations at renewal time and the absence of this functionality in WA is about the only thing that is stopping us from using it. So please, please implement this asap.
Membership capable to post a single credit card transaction which would include membership and donation(s).
1. Concatenate the donation module with other main module for dues collection.
2. Invoice for Apricot service should reflect period covered.
Kessler Wayne commented
Would like to echo this:
"Also - I saw that you are thinking about allowing donations at the same time as starting a new membership. This is great - but we would also like this for when people are RENEWING their membership. We would like people who can afford to help out, to pay for someone else's membership who cannot afford it... They could do this on an annual basis when they renew."
We have a few clients here for which this is their top priority. Any word on where it might be in WA's priority?
We also desperately want the ability to include a donation on our organization's annual membership renewal form. As you note, people are much more likely to add on a donation with a transaction than to take the time to go through an entirely separate transaction for the donations.
Right now we have to manually transfer each of these items to the user's profile. Hugely time-consuming for a process that should be easy to automate.
We would really like this as well. Thanks.
I'd like to second that request. We have an event where people can register as 'donors' with no pre-set amount. It would be nice to let them donate directly from the event registration form.