Alan
My feedback
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361 votes
We're considering to take Donations during registrations/applications into development right now, but during analysis of the feature we ran into an issue where we would love to hear your feedback.
Essense of question: how would you like donations during applications or registration to be processed for offline payments (when your member/prospect decided to get an invoice and pay later)?
Some more details:
We can implement donations during event registrations/membership renewals for online payments - not a problem.
But when we're talking about offline payments, straighforward solution seems to be a bit expensive - we don't have invoices for donations or pledges yet.
So right now we're considering going on with straighforward online payments solution (donation will be added to payment transaction) and for offline payments - just include an invoice memo to buyer to add $XXX to his payment as donation for event/membership he has selected.
This way administrators would…
An error occurred while saving the comment An error occurred while saving the comment Alan
commented
This is just one of many features that WA users have requested that have been outstanding for years. This, and the others, pose the questions:
1. Does WA product development read the requests in these forums?
2. If they do, why don't they respond and provide future development guidance?
3. Is there a WA User Group that works with WA product development to set feature development priority?
4. If there isn't a User Group, why isn't there one?
Look forward to a response that indicates that WA does read these forums and considers there current customers requests.
thanks
Alan
PS By the way this feature is also an urgent requirement for my clubAlan
supported this idea
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47 votes
An error occurred while saving the comment Alan
commented
Wow this was raised in 2015 and this simple, fundamental and essential functionality for all content editors has not yet been implemented. How hard is it?
Not only hasn't it been implemented but Wild Apricot is ignoring its user base.
Do you know how miserable we are when our users ask us to duplicate layouts? Really a lot because it would be so simple with a duplicate function but yet we have to slave away hoping that we get all the parameters to correct for our duplicated gadgets.
@Oleg,
Firstly, its good to hear that WA product development reads these forums.
Secondly, without spending too much of my life trawling thru this forum, it seems to me that this request has been open for at least six years, possibly much more. And when you have administrators posting that donations are important for their revenue stream and that they are losing revenue because a "Donation" feature at the point of renewal is not available, you got to wonder what prioritises WA product development life. If Clubs are missing out on revenue because of a lack of functionality then they may start thinking about moving on from Wild Apricot.
And finally, why no WA User Group? How does WA product development know what is really needed by the Users and what is really annoying them about the product? Its a bad path for a software developer, whether that be in-house or provider such as WA, to "know" what users want and what are the burning issues. If this path is taken, invariably the developer picks the wrong functionality to implement and not surprisingly paying users can wait years (and lose revenue) while the wrong functionality is implemented
Given that I am sure WA wants to do the best by its paying User base, how can we get a User Group going to help guide functionality development? Who do I need to talk to?
thanks
Alan
PS anyone reading this who would like to contact me about getting a WA User Group going, please contact me at alan.baldry@students.mq.edu.au. Please share this offer with other WA users. If I get enough interest I'll start the ball rolling.