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Discount coupons for recurring payments

I would like to see coupons that place a permanent discount on a recurring payment membership price.

To be clear, I am not asking for a coupon that will only affect the cost of a recurring payment for a limited time. For example, normal price is $5.00 recurring monthly, but with coupon code the cost will be $4.00 recurring monthly for the duration of the membership.

Coupon codes are a huge marketing tool and should be available also for a recurring payment only business like ours.

Thank You

10 votes
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    novittnovitt shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    14 comments

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      • Ed TEd T commented  ·   ·  Flag as inappropriate

        unfortunate that coupons do not work with automatic recurring payments; understand that different payment vendors offer different challenges to implement but at least implement it in those providers that could allow it

      • Apricot KernelAdminApricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        It's not about monthly or annual - it's about recurring payments. Due to specifics of integration with some payment systems, we could not properly handle discounts initially (e.g. we were not able to charge a discount just for application and then do not charge it in consequent recurring charges), so we disabled it for recurring payments.

        We will get to this some day.

      • CGFCGF commented  ·   ·  Flag as inappropriate

        Not monthly (they are allowed), only those with recurring payments active.

        Almost all of our members with recurring payments are "monthly." Which is why our monthly levels aren't options... Is there an easy answer as to why monthly recurring-payment members can't use discounts?

      • Larry KillerLarry Killer commented  ·   ·  Flag as inappropriate

        Ahh, good catch CGF. We do not have monthly memberships so I was not aware of that restriction.

        I apologize for heading you in the wrong direction!

      • CGFCGF commented  ·   ·  Flag as inappropriate

        Actually, only members who pay yearly are eligible... monthly members and free members are not able to use coupon codes:

      • Larry KillerLarry Killer commented  ·   ·  Flag as inappropriate

        [quote user="CGF"]

        Currently as I understand it, coupon codes are only available to yearly member levels... is there a plan to have that available to all member levels (monthly, free)?[/quote]

        CGF - If I understand your question correctly, you can already do what you are wanting. When you create your discount code there should be a 'By Level' checkbox. Click that and then you can add check marks to the membership levels that you want the discount applied to. Anyone outside of those levels checked will not be able to apply the discount.

      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        It's because Wild Apricot can be used with several payment providers and some of them did not allow changing the amounts once the payment starts (e.g. initial payment and recurring payment have to be the same). I can't think of a workaround unfortunately.

      • IllinoisSolarIllinoisSolar commented  ·   ·  Flag as inappropriate

        I recently changed our memberships to recurring and now am disappointed that I can no longer offer discount coupons. This is a great promotion tool to acquire new members and to promote to a target group as well as to track the effectiveness of an advertisement.

        Why is this feature incompatible with recurring payments and is there a work around?

      • yrwrayyrwray commented  ·   ·  Flag as inappropriate

        We use the recurring option for several different membership levels. Coupons are a great way to give members incentive to upgrade or join.

        I too would like to have the option to have the same discount apply to every month for the life of the membership. One thing we are attempting to do is create an incentive for someone to keep their recurring payments active every month. Once promotion we came up with is, as long as you keep automatically renewing you membership you save $ each month. Manually renewing you do not get the savings.

        In addition it would be good to have 1st month at the discount and the remaining months at the regular price. This would be ideal to have a person join, 1st month for 1/2 price the remaining months at regular price.

        If I had to choose one or the other I'd take the same discount every month since it could be a more flexible marketing tool.

        Thanks

        Yvonne

      • W4DMW4DM commented  ·   ·  Flag as inappropriate

        I would love to have the option for a coupon code for recurring memberships! Having the option of giving a first month free (first month 100% discount) or 10%off every month would be great. A coupon code is a tremendous marketing opporunity. Much of the professional marketing feedback that I am recieving is to offer the first month free as a great way to attract new customers.

      • CGFCGF commented  ·   ·  Flag as inappropriate

        Currently as I understand it, coupon codes are only available to yearly member levels... is there a plan to have that available to all member levels (monthly, free)?

        We currently offer a %15 discount to events for all of our members and have to manually create two registrations for each registration type...

        If you do plan on doing this in the future it would be incredible to have the option to have the discounted price be rounded up or down so we don't have to deal with cents...

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      Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7