Installments / Payment plans for events and memberships
Could Wild Apricot users offer their members an introductory trial rate for, say 30 or 7 days, followed by, say quarterly or six-monthly payments to spread the cost over the year?
That is very helpful during a recession, when many WA website users will find revenue dropping as their members cut back. To be able to spread payments looks very attractive to new prospective members: four quarterly payments of $10 is much easier on the budget than one payment of $40.
The introductory trial could be free, or at a pro-rata cost for 30 or 7 days. During the trial the member can cancel and either pay nothing (free trial) or pay just the pro-rata cost (low-cost trial). If he doesn't cancel, the next payment kicks in and is renewed automatically for each period chosen.
So a typical membership trial would look like one of these:
Free 7-day trial. Then $10 quarterly until cancelled.
$3.00 low-cost trial for 30 days. Then $20 every six months until cancelled.
Installment Payments on Membership Levels and Pledge Donation/Giving Levels
Dave Reed commented
Looking for functionality to allow a member to pay an amount less than the invoice amount. For larger membership amounts, we want to support the concept of a "down payment". This is also helpful for people that have corporate match programs. We ask them to pay a smaller non-charitable portion and then wait for the charitable portion to come via a corporate match program.
NOTE: we still have the setting to require approval before activating a membership. This allows us to make sure the "minimum" amount was paid. Our workaround is very manual, requiring manual invoices added after the fact.
Tricia Austin commented
We desperately need our members to have the option to make a partial payment to their pool membership invoice and then complete the payment due prior to their membership renewal deadline. We don't want to change the overall payment schedule (quarterly vs yearly) and we simply do not have the volunteer manpower to do this for members manually. Please consider this feature. We are now paying $40 more dollars a month with our increase and have gained nothing but room for the extra 50 or less members we needed to add to our limit of 250. Thank you.
Greg Charlap commented
Checking in after another 6 months. Is this feature on the calendar for you guys to implement in 2019? We are desperate for it. Our business needs the ability to offer a payment plan for our events. Thanks.
It would be so great to have the capability of paying a deposit, then paying the balance when the event is closer.
I would love the capability of offering payment plans for events.
Garry Swanson commented
We found a workaround using WA payments. AffiniPay allows recurring payments set up on their online portal, so we are using that for now. It isn’t ideal.. payments are taken out, then invoices are entered into WA and the payment is recorded.. but, it works for now.
Crystal Lapp commented
Allow members to make partial payments online.
No ETA yet, sorry about this. Not 2018 most likely.
As I mentioned earlier, it's different from recurring payments for members and requires massive update of our financial keeping engine (invoices, payments, updating registration based in payments, etc). So introducing Wild Apricot payments is not helping here.
Greg Charlap commented
It's been 6 months since anyone from WA commented with an update here. Guys, can you please give us an ETA on this? I see that you guys already have the payment processing in place, and that you are now offering payment plans for MEMBERS. When can we expect a payment plan option for EVENTS? I'm trying not to have to migrate to another software system, but without a release date in sight, we may have to. Please let us know. Thanks.
Ellen Odart commented
To Team Payments - addressing the beast of installment payments "later" will probably be too late for our club. We are looking to abandon Wild Apricot in favor of other vendors (Club Express and Sports Engine). This is a MUST HAVE capability for us that Wild Apricot has chosen to ignore for the 2 years we have used your product. Too bad you think this is a "humorous beast".
Making Partial Payments on a invoice for our membership is a critical component for out organization. Our process is the members typically make an initial downpayment of $100 then make partial payments throughout the year before a predetermined deadline.
We are considering NOT going with Wild Apricot until this functionality OR a workaround can be found.... We are willing to do a workaround in the meantime, but we are unable to identify one AND support has not been particularly helpful regarding this issue.
Linda Horn commented
Allow multiple payments for events. We offer a number of trips for our members, ranging in price from a few hundred dollars up to almost $10,000. We offer a down payment of $100 to hold a place on the trip and then offer between one additional payment to pay the balance, or for the higher priced trips, up to four additional installment payments. Because Wild Apricot doesn't support multiple payments, we have to find "work around" solutions, which normally ends up being manual tracking. ?Although, I am looking at our credit card processor for a solution, too.
It would be great if you could adjust the amount due on a payment against an invoice, rather than being required to pay the full invoice amount. We typically allow our members to make 3 payments over time for a trip and that is not currently supporting in the system.
Robin Sapiro commented
Would suggest that a relatively simple solution would be to invoice the full amount, but when member makes a payment through PayPal, first present a panel with the full amount owing, but allow the member to edit that amount and make a partial payment.
Louise Bateman commented
We would like Wild Apricot to allow for a deposit payment and a balance payment without manual intervention. We sell expensive workshop classes with well known visiting artists. To secure a spot, we require a deposit of $100 and then balance is due 6 weeks before the class. Currently we take the deposit though Wild Apricot and then handle the balance payment manually. It is a lot of manual work for each of these workshops. We would like to add more in our schedule but can't until the installment payment feature is available
Laurie Hammons commented
It would really help us out to be able to allow a deposit payment and then later to pay the balance due without having to manually enter it. We offer some classes that are expensive and our members want to split the cost between two payments. This would make Wild Apricot a more valuable resource to us.
Karen Stopnicki commented
We would like Wild Apricot to allow for a deposit payment and a balance payment without manual intervention. We sell expensive workshop classes with well known visiting artists. To secure a spot, we require a deposit of $100 and then balance is due 6 weeks before the class. Currently we take the deposit though Wild Apricot and then handle the balance payment manually. It is a lot of manual work for each of these workshops. We would like to add more in our schedule but can't until the installment payment feature is available.
Marco Arismendi commented
Perhaps the request is too broad to implement at once. I wish WA could handle at least a Deposit payment and a balance without having to manipulate the Event and or invoices. Multiple invoices?
Tennis, thanks for keeping an eye on Wild Apricot improvements. Installment payments is a separate beast from what you have mentioned and will have to be addressed later.
Oleg, Payments team