Remove the 'Offline' payment icon which looks like an error message
This Offline icon is a terrible design. It looks like an error message, as if there is a missing payment method which is offline. It's causing confusion to event registrants. Maybe if it looked like a check it would make sense but it just looks like a missing credit card icon. It should probably say "Offline option" or something like that too.
Garry Swanson commented
When an organization has multiple payment methods the Offline graphic gives the impression that the online payment system is offline.
The 'Offline' icon looks unclear, what about 'Cash' icon (attached to the thread)?
There is one concern: there are many offline payment methods, like checks, cash, bank transfers, etc.
Katya, Astra crew
Membership management features @ Wild Apricot
Ed Wayt commented
Agree, a better (less confusing) graphic is desirable
Lisa Oliver commented
As it appears on the website, with the area near the credit card images (Visa, MasterCard, Discover), it looks like the credit card function is not processing.