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38 results found

  1. Scheduled E-mail Blasts

    Current features:
    Emails need to be sent manually or scheduled with events reminders or membership renewal notifications.

    Desired feature:
    Have the ability to schedule any email to be sent a specific time.

    349 votes

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    115 comments  ·  Emails  ·  Admin →
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    Resolved  ·  Team Husky responded

    Hello, dear supporters!
    We’re happy to announce that the scheduling feature is now ready for your use!
    In this thread there are several suggestions related to this feature. Some of them are covered in this release, some are not. Let’s jump into it.

    What is covered:
    - Set up an email in advance to go to X list (or single member) on X date at X time

    What is partially covered:
    - Scheduling a blast after an event has occurred
    Simply schedule a manual email blast to the saved list of an event’s attendees after the day of the meeting
    - See the schedule of outgoing emails
    Emails tab (former Drafts) now has a new filter. If you sort the list to view scheduled emails only, then you’ll see them arranged by the delivery date&time. Thus you can check the order of scheduled emails

    What is not yet covered:
    -…

  2. New admin role: Communications (i.e. sending emails)

    Current features:
    There is no role specific to communications.

    Desired features:
    An admin role that has limited access to everything except the tools/lists required to send emails and other communications.

    171 votes

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    72 comments  ·  Emails  ·  Admin →
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    Resolved  ·  Dmitry Smirnov responded

    Newsletter manager role was added in the 7.3 system update. See for details gethelp.wildapricot.com/en/articles/1688

  3. Customizing Emails

    We need to be able to modify our emails the same way we can modify our websites. The templates are a good start, but we should be able to add or remove sections (columns) and include dividers. I don't like being confined to a template... my newsletters have a lot of content and I don't want it to read like a long email. I want it to look like a constant contact email. This might be a deal-breaker as our emails are one of the most important elements of our organization.

    98 votes

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    16 comments  ·  Emails  ·  Admin →
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  4. Email Template Upgrades

    Please help

    I provide links to news items in our newsletter but it only connects to the news page where there are many news items and not the direct page that I am copying and pasting into the newsletter.

    After inserting a picture one can't click settings and adjust it until the template has been saved and then gone into for re-editing.

    Need a simpler drag from corner way to adjust an image.

    Need better template options for a newsletter. Easier way to drop a logo at the top of these templates compared to typing in text for a company…

    82 votes

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    23 comments  ·  Emails  ·  Admin →
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  5. Ability to copy a gadget or a whole layout in new email editor

    The new email editor released in v7.6 makes it easier to create good looking layouts with mixtures of gadgets. One thing that makes it difficult to be productive is the inability to copy a gadget or layout with gadgets that has been laboriously configured. If it was possible to duplicate a gadget or a layout with gadgets preconfigured it would be so much easier to build a template. Right now there is a fairly long "rework" of existing templates that really need to be recreated from scratch, and people resist the urge because they think it will take a long…

    69 votes

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    8 comments  ·  Emails  ·  Admin →
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  6. Global Enable/Disable Email Sending

    When doing a lot of work on our member listings we don't necessarily want an email sent with every change. It's tedious and subject to error to disable email, make changes, then re-enable email again.

    It would be so much simpler to just turn off email while we perform maintenance on our lists, then turn it on again.

    36 votes

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    33 comments  ·  Emails  ·  Admin →
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  7. Export email failures and delivered information to Excel

    It would be nice to be able to export (email log) results for failures and delivered emails. Then I would be able to provide information on WHO received, opened and clicked on an email. This would help with getting 'failures' fixed too.

    33 votes

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    6 comments  ·  Emails  ·  Admin →
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  8. Email Template thumbnails

    I am really unhappy that you have removed the ability to put thumbnails up for templates. It makes finding the templates so much easier. I don't understand what possible benefit can come from taking away organizational tools.

    28 votes

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    10 comments  ·  Emails  ·  Admin →
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    Resolved  ·  Dmitry Smirnov responded

    System automatically generates email template thumbnails based on actual content.

  9. Allow bundle administrator and other bundle related macros in emails

    Another interesting suggestion:

    "I would like to be able to use hidden or administrator fields in email macros. We are an officials association and I use the bundles to group crews together. I would like to be able to identify the bundle (crew) administrator in the bundle member renewal notifications but it's not a field I can add. I just have to tell them to contact their crew administrator for renewal. It would be especially nice if I could get the name of the crew administrator included (rather than just email) but that would be more complex. "

    23 votes

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    8 comments  ·  Emails  ·  Admin →
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    Resolved  ·  Team Membership responded

    Released in version 5.13: help.wildapricot.com/display/DOC/Release+5.13

    You can now insert macros to automatically display bundle information in emails.

    Astra crew @ Wild Apricot

  10. Save emails without closing them

    When drafting an email, could we have the option to just SAVE, do not need to Save & Close all the time.
    Thanks

    22 votes

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    1 comment  ·  Emails  ·  Admin →
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  11. Email Divider in Editing

    When composing an email blast, I include several different topics of announcements. I'd like the divider tool, which is available in the webpage editor, in the emails as well so to make a solid line dividing different sections of the email.

    19 votes

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    2 comments  ·  Emails  ·  Admin →
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  12. custom email layouts

    It would be great if there was a way to add new custom email layouts or customize already existing ones. For example, I want to have a single-column layout with 10 or more rows.

    17 votes

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    2 comments  ·  Emails  ·  Admin →
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    Resolved  ·  Dmitry Smirnov responded

    Custom email layouts are implemented in the latest version of email editor.

  13. Use real content with ability to select different contacts in test emails and emails preview

    I would like to see each event to include its own email templates and have it set up so that when you send yourself a test email it actually shows you what will go out to the email recipients. Recently we sent out an email that included a macro and we didn't realize that macro contained info that was already included in our email. Because the test email sent out dummy text for the macro section, we didn't know we had duped info until a member sent us a copy of the email.

    16 votes

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    13 comments  ·  Emails  ·  Admin →
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    Resolved  ·  Team Events responded

    Seems that the most number of comments were solved by our latest release 5.12.
    The preview mode for all system emails, including event emails, now displays actual data in place of macros.

    See help.wildapricot.com/display/DOC/Release+5.12

  14. Maintain border and margin formats for photos in emails

    When I format pictures with margins and borders they look fine in the edit mode of emails, but when they arrive at the inbox they disappear, allowing the photo to touch the text that wraps around it. Fix that, please.

    9 votes

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  15. Autosave while composing email template

    I was just composing a lng email when for no appearent reason, the content disappeared and I was kick back to the "select a template" menu page. It would be good to have a dependable, periodic system save during the email composition process.

    8 votes

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    3 comments  ·  Emails  ·  Admin →
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    Resolved  ·  Dmitry Smirnov responded

    Autosave is now implemented for both email templates. You will not loose your work in case of accidental closing browser or glitch in your computer.

    Changes to email templates are automatically saved every 5 seconds. If your browser crashes or you accidentally reload the page, you’ll be prompted to continue editing the auto-saved version the next time you open the template for editing.

  16. Test emails are very slow

    When I am drafting emails, I want to send a test email to my address to check the links, proofread, and circulate to others for content approval.

    I find that the test emails take an inordinate amount of time to be delivered - sometimes not until the next day. Test emails should be prioritized so that they are delivered as quickly as possible so that the drafting process doesn't take too long.

    8 votes

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    Resolved  ·  Team Husky responded

    This issue was fixed a few months ago. Have you noticed any delays in sending test email during the last couple of months?

  17. Prioritize Test Emails Ahead of "Final" Email Blasts

    From time to time, there are delays in receiving emails sent through Wild Apricot. In a perfect world, this would not happen but it is understandable as there will be times of high volume.

    If, however, test emails were prioritized higher than "final" email blasts, we could review emails and get them sent and move on to another task knowing that this task was complete (even though members may be waiting to receive it).

    As it is, the administrator must wait as long (it seems) as an email blast for each test to come through before making additional edits or…

    8 votes

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    Resolved  ·  Team Husky responded

    This issue was fixed a few months ago. Have you noticed any delays in sending test email during last couple of months?

  18. Let me know who doesn't open our newsletter?

    We regularly send out newsletters to all our contacts. Our open rate varies between 50 and 65%. I would love to ba able to contact people who do NOT open the newsletters to see if they want to remain on our contact list.

    8 votes

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    Resolved  ·  Frank responded

    This is possible, but admittedly not the easiest option to find.
    Here’s how it works:

    1) Click on the email in the email log and click on the delivered tab
    2) On that tab there is a filter dropdown, select the first option “not opened/clicked”
    3) Click on “Send again to selected” button at the top of the screen

  19. Email Preferences on Contact or Membership form - e.g. to support CASL (Canadian Anti Spam Law)

    Can I include the email preferences on the Contact or Member and/or Event form? I want people to able to set these options when they sign up.

    As I understand it, when someone new signs up for an event, a contact record is created and the email preferences in that record are automatically enabled--without the person's knowledge. The person can later go in an changes these settings and/or unsubscribe.

    However, when they register for an event, I would like to give them the choice to opt-in to receiving emails blast, rather than have email preferences turned on by default, and…

    8 votes

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    Resolved  ·  Team Husky responded

    Hi dear supporters,

    Over half a year ago we released new functionality for those who would like to be compliant with CASL. There is now a functionality in WA allowing to ask for consent and collect the data of when the consent was given. But the sections that deals with the private right of action, meant to come into force in July 2017, have been suspended. Thus we also put the further development of this functionality on hold.

    Thanks for your support.
    Have a great day!

  20. Easy test of email's links before sending blast

    Easy way (or automatic) to test an email's links before sending. And when the link is to an event, indicate what event it currently links to. When I look at the link code, I see an event number. When I look at Edit Link, I see a list of events, the one corresponding to that number is NOT highlighted. So I choose the correct event again, just in case. That's a loop. (Yes, I do send myself a test before a blast. That's how I discovered I'd linked to the wrong event. Now, because I can't SEE the results of…

    7 votes

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    1 comment  ·  Emails  ·  Admin →
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