Adding guests later or changing existing ones
Hello,
We frequently have members who register themselves and then at a later date, decide to add a guest. However, there is no easy way for them to do this that I'm aware of. I would love for our members to be able to sign in, view their registration, and then be able to "Add Guest" from there.
Thanks!
UPDATE FROM PRODUCT MANAGER: I decided to expand this suggestion to also changing existing guest list as well, like removing some of existing guests or changing their names.
Sara
shared this idea
27 comments
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Anne
commented
It is a frequently expressed frustration of our membership who complete their registration for and event and later want to add guests and can't figure out how (because they can't!) This is one of the things that is having some members ask why we con't use Eventbrite instead (I know all the reasons!) Would appreciate attention to this as soon as possible.
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Mary C
commented
My users sometimes need to change a registration to change their "Add Guest" answer, for instance if they plan to attend solo, and want to cancel the guest. The only way to do this is to cancel the entire registration, and then re-register for just one person
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Cathleen Blood
commented
Getting constant questions about how to add a guest from frustrated members (guests are how we build membership, as guests often become members) is becoming a major issue. I can see that this topic dates back to 2012 - with a lot of activity. Would be great to learn if y'all will be addressing this within the next decade, or hopefully sooner. Any update at all would be appreciated. :)
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Patrick Dooley
commented
WA needs to address this need for users. The ability to book tables with multiple names is a basic need of any event planner and should be a part of the registration process. Currently we need to do a work around which is not efficient nor easy.
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Anonymous
commented
Our events regularly offer Tables of 10" members want to register early but aren't sure who will be sitting with them. It causes huge headache when they can't update their own listof names as sometimes we get multiple people calling about the same information. Would be great if they could simply log in and add the respective names :) Waiting in anticipation :) THANKS !
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Shelbi Hoffman
commented
Any update on this? I have several organizations that would like the ability for members to add guests to their event registration after they have registered themselves for an event.
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Kay DuBois
commented
Our club would also be in favor of a way for members to add a guest to their registration. Thank you! Kay DuBois
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Lynn Richardson
commented
If this is possible, I can't find it. Members don't seem to be able to edit their own registrations, i.e., add guests. They should be able to do that.
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Hal Palmer
commented
We frequently have members who register themselves and then at a later date, decide to add a guest. However, there is no easy way for them to do this that I'm aware of. I would love for our members to be able to sign in, view their registration, and then be able to "Add Guest" from there.If I as admin modify the registration the member has difficulty paying on line
Would appreciate your fixing this.
Thanks -
Will Ton
commented
Not being able to edit a registration to add or amend a guest is a real pain for our members. Especially if we have members only registration and a non member guest needs registering.
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Tracey Booth
commented
Please enhance the check out page that there is an edit feature in case a user forgets something (like adding a guest).
Thanks! -
Amanda Sage
commented
I'm reiterating everyone else's point. We have weekly events with 200-400 people and this takes up a lot of admin time for us and is a constant frustration for our members!
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AdminEvgeny Zaritovskiy
(VP Technology of Wild Apricot by Personify, Wild Apricot by Personify)
commented
Scott, thanks for sharing and was nice meeting you at the PersoniFest!
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Scott
commented
Really would love to see this come to be. We run a decent sized (few thousand attendees) conference each year (and it's been growing a lot in recent years) and having registration be largely manual has been a challenge with scale.
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ABHighland
commented
This is a deal breaker for our organization. if members cannot add or change the guests they are bringing to an event, they do not want to use the WA system. Our Board will not sign on with a system that does not offer this function.
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seaqinfo
commented
Yes I agree that registrants who are not members need to be able to edit their regstrations. We are wanting to run a video competition and it would be good if registrants (who may not be members) and who are interested in entering, could register with some details and later come back to add their video url link or edit their registration.
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Amanda Sage
commented
This is EXTREMELY important to our organization as it comes up several times for each event (and we host weekly events!) Not only does it cause frustration on the part of our members who have to call to add guests, but it also adds a lot of administrative burden.
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Hal Palmer
commented
Members may only register attendance once. Things change downstream. Members need to be able to edit their registrations leading up to the event. Currently only the Admin can perform changes, and it's another job I do not need. Thanks
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OVF
commented
I am the ONLY person in my organization who works in our website, having this option would change my world and make things much easier. I have many older members who are frustrated with the website already, and default to emailing me to register them, and then email again when they have invited a guest. This is a very necessary option.
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Andrew Swain
commented
Event Multiple Registrations: Change the way a member can add additional registrations to an event to allow them add guests only. A member is only one individual and will, in all cases (in our club) have to register to attend an event in order to bring a guest. It is common that after registering but before the event the member may want to add additional guests. When the "allow multiple registrations" is enabled the member may do this BUT they can have to add themselves AGAIN and then the guests. In reality this means that the member will have duplicated their registration. Suggest that you change the registration process to allow the member to change the quantity of member attendees in the same way they can change the number of guest attendees.
