credit card fees to be paid by members
Our members love being able to pay their membership dues by credit card. However, our biggest gripe with the payment systems that apricot supports is that there doesn't appear to be a way to give the credit card processing fee to the member, rather than our company. Since our membership costs are very high ($36,750), these small (~ 3.5%) fees really cost us a lot of money ($1,286.25), and it would be very helpful if we could pass these fees back on to the member.
For example, if there was a way to allow members to manually enter in the amount they want to pay by credit card (including the 3.5% fee), rather than automatically having to pay the full invoice amount (less the 3.5% fee). I know Intuit QuickBooks allows the members to add the fee to their payment, but Apricot doesn't support intuit quickbooks online payments.
Amanduh157
shared this idea
Payment fee donation feature (let members volunarily compensate credit card processing fees) has been released in recent 9.17 update.
Please check full help article for details (e.g. elibility criteria, important compliance information) here: https://gethelp.wildapricot.com/en/articles/2974-payment-processing-fee-donations
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Guillaume
commented
Right now it forces to create 2 Membership levels - one with the fees included and one without. Or is there a better way?
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Amanduh157
commented
Our members pay by credit card, check, or ACH transaction, or bank wire transfer so we cannot build the credit card fee into the membership fee.
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Evgeny Zaritovskiy
commented
Do your members have to pay by credit card only or you also accept check payments? If credit cards only, why don't you add the fee into membership fee itself and add a note that credit card fee is included into the price?
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Phil Anderson
commented
I'm fairly sure you can set a % fee like a credit card surcharge in the tax settings - tax rules. I use this for events but would assume it works for membership renewals?
