Managing email subscriptions to forum updates
Members can subscribe to receive updates about forum posts by email - by going to the forum and clicking on a subscription link in that forum or topic
However, there is no way for administrator to view their subscription status or change it.
If administrator wants to subscribe them manually, the only way is to log in under member's profile (so he has to know the password) and subscribe to forums as if he is this member - very crude workaround.
Admin can only remove subscriptions from member records.
- Allow administrator to subscribe member(s) to one or more forums and edit subscription options in member record (subscribe and unsubscribe)
- Add forum subscription to the membership application page, including default subscription settings
Barbara Stofast commented
Problem 1: Forum subscriptions are currently on a 'pull' bases. Each member has to visit a subscription and then subscribe.
Problem 2: Where the nature of the forum dictates that updates should be immediate, admin must hope that users make the right choice
FORUM OPTIONS: When a forum is created, add two options: 1. Subscribe members by default -- add the usual options limiting this to all members, or member groups ... 2. Member update options: immediate, daily, weekly. (only allow members to choose from those selected, where one is selected, the user has no options, the selected setting is the default)
Members can still unsubscribe.
Yes! This design is exactly what we need. Please put it on the Roadmap to happen soon!
Paul in Oregon commented
Hoping for some movement on this "forum " issue. Soon.
When members register they are automatically subscribed to the Forum program so they can receive notifications of any new post. If they decide that they do not want to receive the notifications then they can unsubscribe.
Jean Howell commented
I would simply would like to be able to see a list of who / how many have subscribed to the Forum.
In addition to default subscriptions, the admin should also be able to specify default notification frequency. As is, everything defaults to daily which is not always the best choice.
The Forum gadget should have settings for the default notification frequency (immediate, daily, weekly) for subscriptions to (a) the forum and (b) individual posts.
The Member profile will need four : immediate, daily, weekly and default. It would initially always be "default", so that changing the forum default would change any subscribed member unless they had selected something else.
I mentioned this in the Wishlist thread https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825587-listserv-i-e-ability-to-submit-forum-posts-by-ema . But these two are related and the design for one should accommodate the other.
Connor Finnigan commented
Looking forward to this!! Those slides looks amazing and got me really excited. This will be a game changer for our organization and all Wild Apricot customers.
Aidan Sheridan commented
Connect specific member groups to specific forums, so when someone chooses a member group to participate in, they are automatically subscribed to the associated forum for that group (see ticket #3C2-1CA85391-044E).
AdminEvgeny Zaritovskiy (VP Technology of Wild Apricot by Personify, Wild Apricot by Personify) commented
Sorry, Lucy, no ETA yet. This was in the roadmap, but things have changed. This still in our short list, but I cannot promise dates.
ETA on this? I thought this was on the roadmap for 2015... but I don't see it. please, please, pretty please? membership on our organization is alive with the listserv feature, but is not so active with the Forums...
The design looks great - just what we need!
But, I'm disappointed not to see this on the roadmap for Dec. or Q1. Forums are pretty much lifeless without this feature. Please put it onto the roadmap as soon as possible. thanks!
Jessica Barrett commented
It would be helpful if there was a way to change the default e-mail notification setting for all members to receive immediate notification of updates in their subscribed forum. Alternatively, it could be helpful if there was a way to set up a subscription alert for admins so that we can see when someone subscribes, and can go in and change their settings without having to be notified by the individual members or having to ask them to do it themselves.
Since this feature is going to be part of the implementation of listserv functionality,* the admin should be able to set protection for subscription to a particular forum the same as for common contact fields: admin access only vs. contact can change.
In other words, the admin should be able to set whether the user can subscribe or unsubscribe to the forum.
As we discussed in this thread, forums could be used to provide most of the functionality of a listserv : http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825587-ability-to-submit-forum-posts-by-email-to-use-fo .
But that will require this feature to have the full benefit; otherwise the lists will only be opt-in which is ineffective for most situations.
Sorry, no ETA here. Check our roadmap for any news: http://help.wildapricot.com/display/DOC/Product+roadmap
Hooray! Esp. looking forward to:
- Bulk subscribe existing contacts to forums
When will this be rolled out?
Fixed link https://docs.google.com/presentation/d/1bj4iE_bnw_mhLM2u5KMoH6WTCh4n0oPZkDXdB2folt4/pub?start=false&loop=false&delayms=3000 , now it should be working fine.
Sorry for inconvenience
We have finished design and want to share progress with you. We have redesigned email settings and extended subscription options for event announcements and email blasts as well. See details in presentation below.
The slideshow is a private Google doc. Please make public.
We are planning to
* - Add new Email Settings page, which will allow administrators to:
* Setup default forum subscriptions for new contacts
* Bulk subscribe existing contacts to forums
* - Extend Email settings page in Contact details to allow subscribing to forum topics
* - (most likely) Add similar subscription settings for subscription sources
This will be helpful.
Evgeny Zaritovskiy commented
1 and 2 is in the solution design we prepared, #3 is not going to be covered here for now.