Text (SMS) communications with attendees, members, etc.
I did not see this on the wishlist in the list of 339, unless i missed it :).
SMS (text) notication option would be great to have as alot of our members use texting on their phones. Email works good too but push text woould be great to have as an option for communication. Thanks.
Text messaging service is available in the Communication center for US and Canadian customers.
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Jane commented
Any update on this enhancement?
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Jason Freshly commented
So I'm not looking for an SMS platform from W.A. necessarily, but does anyone have a system in place that is semi/fully automated and integrated? I'm looking for what others might have in place. We are looking to incorporate text marketing either before the end of the year or early 2018
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Don Duvall commented
We are working with a customer integrating our MMS & SMS services, and expect to have the prototype completed by end of July. If you are interested in our implementation let me know.
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Patty Lyn Tweten commented
Yes, please add this feature. We are using an outside service now.
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Allan Dewar commented
Our membership have previously used an internet based, mass communication platform (Viber) to quickly notify participants about short notice changes to events. This has necessitated the maintenance of two separate databases which is prone to errors and omissions. Having the ability to use a singe, user maintained database for a SMS service is of high importance to us and would greatly enhance our communications
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Cathy Gentry commented
Yes! Pleaae add this feature. It would be wonderful and super handy.
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Anonymous commented
We were excited to use WA as our new membership manager, but not having SMS capabilities give us serious pause. Research clearly shows millennials prefer most communication, like reminders, via SMS (Googe this). Is SMS in WA's plans anytime soon?
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Azam Ghani commented
Waiting for this eagerly. Open to pay extra for it.
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Tom Barrett commented
Ability to send group text using the membership and contact database
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Margaret Ogilvie Peterson commented
I agree this would be a good option. Most people do have email by phone, but looking at a text is just quicker.
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Anonymous commented
SMS notification would be an amazing additoin
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Jon Hart commented
I would be glad to see this show up as a notification in the WA mobile app.
It would need to trigger a obvious notification (sound, vibrate, visual, slap on the head).
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JimF commented
Our need is similar to some of the others, but in a nutshell being able to send an SMS to Event Registrants would greatly enhance our ability to contact them with changes to the Events. For example, if we have to cancel a practice due to weather, some folks might already be in their car on the way to that practice. An SMS can reach them on their phone, whereas an email might not (not all phones have LTE data plans!).
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Jon Hart commented
SMS would be a nice addition to email however with the growing number of smart phones in our member base, SMS is really more of a nice to have option. Cost would be an important factor as our club would not want to eat any per message charges given that email is free.
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Jennifer Mahan commented
We need an SMS communications feature as well. I would gladly pay separately as an add-on to our existing contract. The sooner, the better.
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Trisha commented
Being able to quickly text people of changes that occur last minute would be an awesome thing! I know more people read/look at texts than they answer the phone.
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Linda Mitchell commented
I run a homeowners association and would use text messaging to provide updates to residents during an emergency, like an earthquake, other disaster, or power outage.
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Sorry, this is something we cannot promise this in the nearest future (e.g. 6 months).
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Anonymous commented
SMS is vital to the administration of our member benefits. Unfortunately we will have to change our Membership Management provider if this capability cannot be added in the very near future. Text messaging is the preferred method of communication between individuals and is the best way for us to communicate with members. Email is good but texting is better. Please advise
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Karl Hakkarainen commented
I would be willing to pay for an SMS service on a per-message or package plan.
We have a number of instances where we need to contact our membership on short notice. Email is ok, but SMS or some other instant messaging service is faster and more reliable. I'd guess that more than half of our membership would like to receive a limited set of communications via text. A common use case is cancellation of an event because of weather.