Restricted access to documents and images (member only files)
Current behavior:
If users have a direct link to a file, they will have the ability to download it (i.e. page permissions are not inherited by the files on those pages)
Desired behavior:
Restrict folders and the files in those folders by membership/administrative/group level
Hi, supporters!
We are excited to announce the launch of the “Restricted access for folders” feature. It is currently available for use and we are closing the wishlist thread. Thank you for your patience and feedback that help us to make this feature most useful for you.
Here’s how it works:
- You now have the ability to set permissions on folders. All files and subfolders inside are automatically assigned the new access level.
- When a new file is uploaded into this folder or sub-folder, it is automatically assigned the same level of access.
- Within the restricted folder, the administrator is still able to change the access level for individual files and subfolders.
- The new functionality is also available in the Insert resource dialog.
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Randall (Randy) Rensch commented
Currently if a person or spider knows or guesses a file's exact URL, they can read it. Even if that file can be otherwise accessed by users only by logging in and navigating to it.
This is ABSOLUTELY CRITICAL. We can't post our meeting minutes to Members without them showing up in Google? And even if we then change the file names in order to break SERP links, the files still show up in Google's cache.
Measures recommended by Google and WA are totally inadequate because:
They are on the honor system (e.g. robots.txt, DoNotIndex meta tags, etc.)
We can't predict all spiders. There are more Search Engines than Google.
We can't even implement those, because we do not have access to our own robots.txt or page headers.
Apparently Google no longer takes "manual" requests to be removed from display.
Meta tags are irrelevant where PDF files are concerned.I don't understand why WA can't implement this (currently it's not even on their work-in-progress agenda?); it should have been integral with their product from day one? What organization does not have documents they need to circulate only to members, or store centrally, or make available to admins ... without making them public?
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I hear you, Randall. I feel the same pain about this issue, but I still cannot promise any date.
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Randall (Randy) Rensch commented
I see references to a "design solution" in this thread, but they date back to Sept 2015, and it's not on your current Road Map. Currently you seem to be saying that truly restricted, secure page/file access is not expected in the foreseeable future. Can you explain?
And sorry to air the following laundry in public, but this is a critical issue and has been an issue too long...
Some aspects of WA are very nice and the concept of consolidating admin activities is sound (even if some aspect of WA itself aren't exactly "consolidated" yet), but having to repeatedly train our frequently revolving admin users in your quirks, limitations, and workarounds, ... and the cost for what we're getting ... makes it difficult to keep justifying our staying here. (It's a group decision.) One thing that makes it difficult is that we'd enjoy more data security with a $15/mo hosting account, spreadsheets and a $60 SSL cert. Please don't make our decision easy!
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Randall (Randy) Rensch commented
Keep PDF files behind a strongly password-protected firewall. No one, no spider, should be able to access a confidential file unless logged in to our site as a Member. Google is NOT a member! You should also display the URL of documents etc such that it corresponds to the menu architecture. When pages are two levels down on the menu, or behind a password, why does the URL show them in root? (PS: Javascript, nofollow and robot.txt restrictions are NOT sufficient sufficient solutions to this. Don't depend on an honor system.
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Randall Rensch commented
This should be Development Priority One. That our organizations private documents cannot be secured without turning them into web pages is absolutely crippling. (Not to mention somewhat angering if there is no warning from WA during uploads. I didn't upload them, so I don't know about that.)
There are some measures that can be taken, but they're far short of a solution. Documents can be specified (as partial names) in robots.txt, and SE's can be asked not to catalog or display them, but this relies on spiders' polite behavior, which is hardly universal. Renaming our documents and/or their URLs might break the links, but that would probably be only temporary. As WA doesn't automatically provide traffic logs (nor apparently have access to them), we don't know what spiders have visited. And support could not tell me how Google discovered our documents. (Oddly, Google has cataloged only one particular type of document, and we don't yet know why. Hopefully that will provide a clue or even a solution.)
Repeat, if this protection is implemented by next weekend, it would still not be soon enough. Every organization should be able to exchange and post files without them becoming public.
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Anonymous commented
We need a way to restrict access to files, folders, and documents so that they can only be accessed and downloaded by people who are logged in current members.
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John Reddy commented
This feature functionality is extraordinarily important. When I asked about this feature in a support ticket, I was directed to another item.
I reiterate that this should absolutely be considered a core feature. I also would like to know how many votes does this actually need to be implemented.
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Dawn Daehn commented
As mentioned by others, file protection should be a core feature.
The whole purpose of our organization switching to Wild Apricot was to consolidate web content, a blog, and a forum in one user-friendly system. If file protection isn't possible soon, I'll need to look at using another source or keep paid subscriptions for two web hosting companies.
Please move file protection to the top of the list. How long will it take?
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I understand the frustration, Colin and sorry to hear that you left.
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Colin Shead commented
Hi
We have been waiting for this rather basic 'core feature' for a very long time. Because of this, other poorly implemented features and rising costs, my organisation has decided to leave Wild Apricot, and have developed an alternative an 100% secure solution of our own to which we are migrating.
All the best
Colin
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Russell Noble commented
So how many votes does this actually need to be implemented.
Member only documents is a pretty core feature. -
Scott Hendison commented
Please implement the suggested bugfix already... A basic function of a membership site should be to protect "members only" content.
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Tiffany Trusty commented
We really need a secure document repository solution! You got me out of spreadsheet hell, now get me out of SharePoint / DropBox / GoogleDocs purgatory!
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Dan Breslau commented
As an administrator of a WA site that requires this feature, I believe it's necessary to investigate other hosting options if this feature isn't implemented fairly soon. As a developer, I have a very hard time understanding why it wasn't already implemented.
P.S: Please consider creating a version of this support website that is managed by the Wild Apricot software. Keep the WA version internal if you must. Regardless, I think the experience would give you some valuable insights into your customer's experiences and requirements. (And if you can make it robust enough to serve as the public website, it would probably help you a lot in selling your product.)
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Rich - no, we usually do not provide one.
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Rich commented
Looks good. Do we have any ETA?
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Sorry, Kristin, we do not provide estimates
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Kristin commented
When will this be implemented?
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This is just our suggestion, we haven't implemented it yet.
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Kristin commented
My file screen does not look like what is on the PowerPoint and there is no way I see to change the permissions for the folder...