One Member Registers Multiple Members for an Event
I mentioned this in the last survey I took and Dmitry suggested I post this here.
We have encountered several instances where allowing a member to sign up other members for an event would be a big advantage.
Member Frank would like to make a reservation for dinner with member Mike. It would be faster and tidier if Frank can do this in one registration. This way, Mike and Frank both appear on the list of registrants and both will receive updates about the dinner event. At present both would have to register separately (this would cause some confusion as to who is sitting with whom), or as Frank plus 1, in which case Mike would not receive any notice about the event.
To take this example further, we have many couples who are members. I have given both parties login credentials so that they can access the various sections of the site that are for the members only. Under the current system both parties would have to register for an event in order to appear on the registration list. Many, many times I have been asked to allow them to register both parties at one time.
We also do team events of up to 8 members so this would be very helpful in that regards as well.
Any change to the system that would allow this would not need too much in terms of error checking since every party that is registered would receive notice and any errors could be very simply corrected by the administrator.
I'm not sure what type of control I would suggest for this, but a drop down box would work, although it would be tricky if you have a very long list of members.
Maybe we can implement a screen where the member chooses the other members who are authorized to register them for events??? Just a thought.
Anyway, i'd be very interested in everyone thoughts about this.
It would help me immensely!
Tom De commented
There is no clean way to register another person who is a member. I suggest in the invite that you can register a second member by re-clicking the Register button and overwriting your own email with that of your member guest. That works, but nobody really such wonky stuff in an email, so people just register the second member as a guest. We charge extra for non member guests, so that sets up a payments problem. It shouldn't be too hard to check a guest's email and determine member status and bill accordingly. Please make this happen.
Tom De commented
Yes! We have scores of member couples, most of whom count on one to register both. We allow guests, but registering a fellow member as a guest incurs a different fee. At the very least, Wildapricot could check the email on a guest registration, and if it's for a member, treat him/her appropriately.
I wholeheartedly agree! This feature is greatly needed! Our members are mostly couples (either married or partners). They don't understand "bundles" and they really don't understand why they have to record their spouse/partner as "guest" in their registration for an event. It makes the whole registration system an annoyance/confusion for them. Thanks for fixing this for us!
Osbert Francus commented
This feature would be much welcomed. We are a track cub putting on meets and we need the Bundle administrator to be able to register multiple athletes for multiple events. Please please please implement this request. We may have to look elsewhere if we cannot find a way to do this.
Kent Giebelhaus commented
Yes! Please! We are a yacht club with many members and couples are a bundle. It seems wildly inefficient and very frustrating for bundle users to have to register for events independently. A simple check box - ‘Add the following bundle members to this event’ would seem very logical to any user.
We currently allow 2 members per household. We would like to be able to have 1 member of the household register for both members for an event, along with a guest if they so choose, and 1 invoice generated. Having multiple invoices gets costly with your transaction costs.
We really need this feature. We offer couples memberships as "bundle" memberships limited to 2 total members. It's really frustrating for couples to have to register separately for events in order to get member pricing. We also have members who sometimes want to pay for a friend's registration along with their own or simply register a friend for a free event at the same time they complete their own registration. We need either the capability to have multiple types of guest registration (members and non-members) or the ability to members to register other members.
Andrew Steele commented
If I could vote for this again, I would. This is the 3rd year in a row we've needed this feature (and 8th year since being suggested). Members need to be able to register other members.
We have an event where members are free and non-members have to pay. We have many couples and groups who wish to register together, but they cannot. This is a hassle to members, and if they register separately it throws off our registration packets.
We also have a holiday luncheon. Everyone pays the same amount for that event, but people register in groups of 5-10. When they do it online, they add people as "guests" even though they're in fact members; then Wild Apricot doesn't show on those 9 other member profiles that those people attended the event (because the guest registration isn't connected to the member accounts). This significantly hampers our ability to send notifications and do event follow up. We can correct it one-by-one on the admin side, but at 300+ registrations, that is a huge burden.
Stewart Velzian commented
I really need this feature in the next month so we can set up our Christmas party!!
Stewart Velzian commented
I would like to support this change request. We have a situation where members pay one price for an event and guests pay a different price. Currently a member can only add "guests" and the system is unable to identify that the guest is actually a member.
Roy Kiesler commented
It's been 3 years, Wild Apricot! Any update on this feature request?
Amanda Sage commented
Nudge. Nudge. Nudge. We're getting more people registering for our events each week (which is great!) but with more people comes more issues with this.
Amanda Sage commented
Yes, please! We often have bundle administrators who need to register multiple people in their company for an event and want to make sure they receive them member price for those people. It's also important to note that this person might not be attending themselves, but registering for others.
Andrew Steele commented
I'm setting up an event and am very frustrated by the limitations of the "guest" feature. For this event, members attend for free, and non-members and guests of members are $5. Many of our members are couples and are accustomed to registering together, i.e. one person registers both members plus a few non-member guests. Because the "guest" price can only be set to one price, it’s impossible for two members to register on the same order and both attend for free.
Guest registrations should have the same option to choose a different ticket type.
Does anyone have a good workaround for this? Requiring both members register separately will confuse our members and throw off our registration packets. We are considering not using Wild Apricot at all for this event because it's too confusing for members. This is very unfortunate, because one of the main reasons we switched to WA was so that we could do event registrations online!
We need this for spouses, when one spouse wants to register for both. Without that feature, it's unlikely that we will use the Events feature.
San Diego Flute Guild commented
Our organization has private music teachers who would like to register their students for events. A function like this would be helpful to allow multiple registrations by one member. A bundle is close to what we need, but a teachers list of students is often changing, and we'd still want the student to manage their own membership, while the teacher would register and pay for all students for event registrations.
This registration ability needs to be optional. It would create chaos in our group.
Evgeny Zaritovskiy commented
This is going to be a part of our event registrations workflow redesign http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826511-redesign-of-event-registrations
Currently we have the registrant enter all names and dinner choices in a text field for the tables, but as you can imagine, it causes some overhead on the back end to get an accurate count.
Karen Brodersen commented
I'd like to put in a vote for this feature and offer another example as illustration for its purpose. We have an annual trip that involves renting 2 BR condos for 2 couples to share. Note: Every attendee must be a member.
So a member registers and pays the $100 deposit. The spouse would also like to be counted and receive email updates. We tried offering a registration type of "Spouse" at cost of $0 but we had couples who both registered to pay the $100 and we had other couples who both registered to pay $0. There was a lot of emailing, deleting, and re-registering by me to fix things. Plus couples complained about having to register twice (that is, once each.)
This year I tried the "Guest" option instead. It worked well except that, because the system was unaware that the guests were members, I ended up with two problems.
1) Some members registered guests who were not members. I had to email them to tell them to register their guests as members (pay the $25 membership fee). I would have loved (a) to specify that guests had to be members or (b) to just charge member guests $0 and non-member guests $25.
(Solution b would also address that, for our monthly events, we would like to allow member guests to be $0 and non-member guests are permitted but charged $15.)
2) The automatic Registration Reminder notification that goes out to all members who had not registered ALSO went out to member guests who HAD registered. I got a slew of emails from people that said they were registered but had received the reminder to register. Maybe you can fix this earlier as it seems closer to a bug than an enhancement. Registration reminders should not go out to emails that are already registered for an event.
Meanwhile, these two issues are preventing me from making wider use of the Guest feature. It is so close to being usable for us but it's not quite there.