Ability to donate during membership application/renewal or event registration
Current features:
Visitors/members are not prompted to make donation while they are performing other payments (e.g. membership renewals, event registrations,etc)
Desired features:
Admins have the ability to enable donations to be made during event registrations, membership applications/renewals or other payments.
We're considering to take Donations during registrations/applications into development right now, but during analysis of the feature we ran into an issue where we would love to hear your feedback.
Essense of question: how would you like donations during applications or registration to be processed for offline payments (when your member/prospect decided to get an invoice and pay later)?
Some more details:
We can implement donations during event registrations/membership renewals for online payments - not a problem.
But when we're talking about offline payments, straighforward solution seems to be a bit expensive - we don't have invoices for donations or pledges yet.
So right now we're considering going on with straighforward online payments solution (donation will be added to payment transaction) and for offline payments - just include an invoice memo to buyer to add $XXX to his payment as donation for event/membership he has selected.
This way administrators would have to manually record donations if they receive extra payment and we could deliver this update soon.
What do you think on proposed solution?
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Currently our system doesn't have any direct ways of collecting gratuity/tips during event registration. You can use a workaround by adding extra charges fields, but these are included into overall invoice and taxed.
Here is what one of our users wrote on this:1. There is no way to apply a set, specific gratuity to parties, which is problematic when folks make large reservations or reserve for events and are able to pay via this system. If they've already paid, there's no guarantee that they will one, assume they need to leave gratuity, two, bring cash for gratuity. In essence, this hurts the service staff.
2. If we apply a set rate on the fixed price for gratuity, we can't allocate the tax not to be charged on the amount of gratuity. Legally, gratuity can not be taxed, but your system is unable to separate the two.
Do you collect gratuity for your events? Do you use/plan to use Wild Apricot for this? How would you prefer this organized?
Any ideas welcomed! -
Ann Moran commented
I raised this last year as by I got round it to some extent by adding voluntary extra charge fields named donations for the most popular amounts people tend to give in the new members and renewal forms and people do use this. But it limits the amounts and also makes for a more complicated process of extracting the donations from the subscriptions for accounting purposes. We need a field that people can enter their own amounts and is shown as a donation.
People have used the extra charge system for donations but don't make separate donations no matter how many explanations are available on the website.
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Richard commented
We always ask for donations at renewal time and the absence of this functionality in WA is about the only thing that is stopping us from using it. So please, please implement this asap.
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cprzyby commented
Membership capable to post a single credit card transaction which would include membership and donation(s).
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cprzyby commented
1. Concatenate the donation module with other main module for dues collection.
2. Invoice for Apricot service should reflect period covered. -
Kessler Wayne commented
Would like to echo this:
"Also - I saw that you are thinking about allowing donations at the same time as starting a new membership. This is great - but we would also like this for when people are RENEWING their membership. We would like people who can afford to help out, to pay for someone else's membership who cannot afford it... They could do this on an annual basis when they renew."
We have a few clients here for which this is their top priority. Any word on where it might be in WA's priority?
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Brook Soltvedt commented
We also desperately want the ability to include a donation on our organization's annual membership renewal form. As you note, people are much more likely to add on a donation with a transaction than to take the time to go through an entirely separate transaction for the donations.
Right now we have to manually transfer each of these items to the user's profile. Hugely time-consuming for a process that should be easy to automate.
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CBren commented
We would really like this as well. Thanks.
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dphilippine commented
I'd like to second that request. We have an event where people can register as 'donors' with no pre-set amount. It would be nice to let them donate directly from the event registration form.
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Merged related threads together
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Brandon Longley commented
We would love this functionality also - This is already in the wishlist.
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klm commented
Our work-around was that we added, on the membership form, a section called "Extra Donation" and added three specific additional costs that they can select. This is fine for the most part--but it would be great if these extra donations were correlated to the "Donations" section, so when people wanted records and reports (such as when they file taxes) they could easily see what money were dues and what were donations.
Perhaps there could be a new screen, just before the final payment is submitted, that asks "Would you like to make an additional donation?" which would then bring up the Donations function.
I really appreciate how you Apricots listen to us users!
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Mia Schober-King commented
We have the same need.
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Suzanne Kuch commented
Our organization just joined Wild Apricot. As the system administrator, I would like to add my voice to the requests to allow donations with the membership application / renewal process. We get most of our donations during membership renewal. If this can't be done directly, we would like the ability to link the two process so that a member can pay once - including the dues and a donation.
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Brandon Longley commented
This would be fantastic to have, currently testing with the additional costing feature in memberships however my appropriation of it will not benefit me and I've realized it causes more problems than good.
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Elizabeth Bass Webmaster commented
I would also like this feature.
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Sarah M commented
Yes, integrating donations into the renewal process is still something we really need, too! Adding extra charges to memberships and renewals ALMOST solves this. The problem is that the extra charges are tracked as membership income, not as donations.
It would be great if there were options within the "Renewal policy" and "New applications" tabs whereby we could opt to "add donation fields" to the membership and/or renewal forms for each membership level. Taking one payment and then getting WA to track the donation and membership amounts separately might not be simple, but it is still a really important challenge to tackle.
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Kirsten Greene commented
I third the request for some sort of easy way to do a "would you also like to make a donation"
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Admin WSSCSW commented
I second your request for this option.
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Claire Smith commented
Our organization also has need of this functionality. Thank you!