Ability to donate during membership application/renewal or event registration
Visitors/members are not prompted to make donation while they are performing other payments (e.g. membership renewals, event registrations,etc)
Admins have the ability to enable donations to be made during event registrations, membership applications/renewals or other payments.
It's not a question of priority, it's a matter of this feature requiring a big redesign of some internal processes in our system - which might not be obvious at the first glance.
We are working on a design and best case it will be addressed in 4.3, which I would guesstimate for release in September-October. Even then, 4.3 would not provide the full ideal solution to what is being requested but just a first good step to improve this process.
Wes Nugent commented
It's disappointing to see this issue hasn't received higher priority on the product development wishlist/roadmap. One would think the ability to offer a combined registration form (with different subevents and registration capacities) would be a fairly common need.
It seemed like this feature could be released in early 2011, but is now delayed. A related post (http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825548-online-store-5506 ) indicates a feature like this would be included as part of a future version. If version 4.2 is scheduled for May, what's the anticipated roll-out date for v4.3 when can organizations expect this feature? I'm hopeful v4.3 is released prior to August.
Following our initial foray with registration via WA last summer, this feature was identified by our organization's Web committee as a critical need to improving and streamlining the registration process. Not only will it make registration more straightforward for the end user, it should save organizations money on payment-processing transaction fees.
We are having the same issue. I hope that you'll be able to implement a simple solution, as well. The key for us is to allow people to very simply add a donation, while they're already in the mode of sending us money to join our organization. The shopping cart would be fine, as long as the potential donor doesn't have to reenter any of their information. We want to avoid annoying people from whom were asking money!
Yes, 1) is what I want too.
Kimiko Yamada Heng commented
I hope that you continue to work towards this goal. As it stands, we are possibly losing out on a lot of donations because of the lack of synchronicity. If we can make it simpler for our membership to donate as they renew their membership or as they get new membership, it would be very beneficial.
We would appreciate any attention you can give to this problem.
My organization has a similar wish. We currently do everything by paper. We do not have event registrations, but our paper forms for joining and renewing have blanks where donation amounts can be written in (one for each of three purposes). I know we can do a hack in Wild Apricot of including member fields that Wild Apricot treats as extra fees --- not donations, unfortunately --- but we have to fix the amounts, which does not really work well for donations.
We are working toward this but several other pieces has to be put in place first to allow this.
Kimiko Yamada Heng commented
I think an easier way to help our membership make donations is needed. Separate pages create a barrier for us to get donations.
Has this problem been addressed?
Greig Holder commented
During the self-service membership renewal process, a member is not presented with an option to donate. The same is the case with membership applications. Desired Behaviour
Include the ability to automatically present the donation form during membership renewals and applications. Why
Improve the number of donations. If presented with the option to donate at application or renewal time, more will choose to do so. If they have to go to a separate page on the website to donate, they won’t do it as often.
We are currently thinking about implementing a shopping cart - which would allow people to buy several different things in one go. They would still have to go through individual form wizards - I do not think this can be avoided simply because wizard workflows are different for each form.
Would this address your need to a significant degree?
You are right that 2) is much more complex. So I think we will consider 1) first.
I love the new ability to customize the donation form. However, I am wondering if it would be possible to integrate donation items with the membership and event registration forms -- so that when renewing membership or registering for an event, one can make the choice to make a donation as well. Here is the reason this would be desirable: We find that when people are already paying money, they are thinking about us and willing to throw in a small donation, too, in contrast to the standalone link to donations which is almost never used. We used the "radio buttons with extra cost" to solicit donations. However, there was no option for people to enter a custom amount for their donation. So, I guess what I am asking for is either 1) add the functionality to include a custom amount on the membership and registration forms or 2) add the functionality to include the donation form information on the membership and registration forms. The first is probably simpler to implement -- and would probably be fine for our purposes. The second is a bit "slicker" and might make tracking donations a bit easier.
Alex Yaroslavsky commented
I would like my event registrants to be able to make donations at the time of registration (while their credit cards are out). This should be done in a single registration step and not require the person to go to a separate donation page.
I would also like the ability to re-categorize current (or past) payments as donations. The reason for this request is that, as a workaround, we have added an optional "donations" category where people have the ability to pay extra as a donation. The trouble is that now our donations report is not accurate.