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Integration with external email systems like Constant Contact, Mailchimp

Constant Contact just launched AppConnect -- a destination for software providers, and developers who want to integrate or connect an application to Constant Contact. AppConnect gives others access to their web service APIs so they can create tie-ins with their contact and reporting data. Constant Contact gives their service away to many non-profits and chambers of commerce. At present, companies export email lists out of W/A and into Constant Contact. The downside is the extra work involved with moving the data and keeping both data sets up to date; plus the "email history" is being lost from the member's record. The upside is Constant Contact's ability to track deliveries, opens, click throughs, etc. It would be great if it were possible to link the two programs using this new AppConnect capability.

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    Kenn PennKenn Penn shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared a merged idea: integrate with mailchimp  ·   · 

    37 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        I see some mentioned Constant Contact here. Used to be the tool for my email marketing campaigns for several clients, but as the number of clients expand, their needs and demands expand as well, I need the tool that would allow me to manage RSS Campaigns. Recently I found this comparison (https://www.mailerlite.com/constant-contact-alternative), has anyone tried Mailerlite before?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Email list in WA to automatically connect and update with MailChimp email lists.

      • MattMatt commented  ·   ·  Flag as inappropriate

        It is a waste of time developing the integrated e-mail service in WA. There is really no argument here, when there are other services like MailChimp which are actually usable that you could leverage. That is their product, their main product. They put their entire focus on being good at just that one thing. When you try and do everything yourself you will limit your success in the one thing YOU should be focusing on. I am not here to tell you your service stinks, I'm telling you that in order to be successful sometimes you have to outsource your weak points and coming from someone who has used your e-mail service, it is a significant weak point. A working API is an absolute must in the industry right now. Integration is not the future, it is the present.

      • Ed TEd T commented  ·   ·  Flag as inappropriate

        One of the uses I have for mail chimp is to send out Happy Birthday reminders - if WA had the functionality I might not need mail chimp anymore!

      • Frank aka Fresh ApricotAdminFrank aka Fresh Apricot (User Experience, Wild Apricot) commented  ·   ·  Flag as inappropriate

        We've traditionally been reluctant to do this because, it limits our ability to control the monthly fees our users would have to pay and it's difficult guarantee the reliability/availability of external providers.

        So, if anyone has any thoughts on those two specific topics (e.g. added cost and reliability of integrations) we'd love to hear them.

        And of course, traditions can always change :)

      • Anonymous commented  ·   ·  Flag as inappropriate

        I would have to agree with many of the post that listed. I use MailChimp and have found it to be the best for its price.

      • NAEPNENAEPNE commented  ·   ·  Flag as inappropriate

        We use MailChimp for our marketing. It has amazing benefits like lots of analytics and solid design abilities that the WildApricot system falls way behind on. I would like to see WildApricot build a bridge between MailChimp to allow contact content from WildApricot so that we are able to use MailChimp for mailing lists. So in lieu of using the WildApricot Email platform, it would be great if we could link to MailChimp to use the standard Email platform.

      • mcregan26mcregan26 commented  ·   ·  Flag as inappropriate

        What we find most useful about Constant Contact is the ability to track who has actually opened the content, who has deleted it and who has just plain ignored it. It's a very useful tool. If that capability were part of the Wild Apricot solution we would have no need to maintain the Constant Contact site which I personally find cumbersome to enter data into.

      • JanJan commented  ·   ·  Flag as inappropriate

        When I past in my Constant Contact embed code, WA modifies it. Any way to prevent this? Or do you have any suggestions?

        Thanks Jan

      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        API is definitely something we are looking at, with high priority.

        However, there is no way to build one single magic API which would enable all of the things you listed. Good APIs are built with specific purposes in mind. And using a mailchimp API is a different thing altogether.

        See http://forums.wildapricot.com/forums/308920-archive/suggestions/8831320-api-to-read-contact-member-records-2469

      • MeaganMeagan commented  ·   ·  Flag as inappropriate

        So this means you are not likely to wrestle wiht the API issue that would extend the functionality of so many parts of your website?

        We could use other companies Blog features, Forum services, Moodle online learning center, Constant Contact, the list goes on ..... if ONLY there were a way to get the member data from WA to these other platforms.

        Am I hearing you correctly that you are NOT planning on working on this?

      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        Sorry Meagan, we are not likely to take this on for the time being (if ever) - we feel that investing further resources into our built-in integrated emailing system makes more long-term sense.

      • MeaganMeagan commented  ·   ·  Flag as inappropriate

        How can we move the integration up the que in the development stage for more API integration? for Constant Contact, use with applications like Moodle, etc.?

        This is so much more important to us than revamping the email sytem that you are working on....Just our 2 cents.....

      • chrowechrowe commented  ·   ·  Flag as inappropriate

        I think it is a mistake to try and build your own email system. There is so much that goes into dealing with spam filters and maintaining good standing with spam blacklists. If you want tight integration you could build a UI for sending emails within WA that uses Mailchimp or ConstantContact on the back end.

        With Mailchimp it is easy to use their API to add/remove/update list members, and update WA with data about delivery, clicks, etc. from MailChimp.

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