Integration with external email systems like Constant Contact, Mailchimp
Constant Contact just launched AppConnect -- a destination for software providers, and developers who want to integrate or connect an application to Constant Contact. AppConnect gives others access to their web service APIs so they can create tie-ins with their contact and reporting data. Constant Contact gives their service away to many non-profits and chambers of commerce. At present, companies export email lists out of W/A and into Constant Contact. The downside is the extra work involved with moving the data and keeping both data sets up to date; plus the "email history" is being lost from the member's record. The upside is Constant Contact's ability to track deliveries, opens, click throughs, etc. It would be great if it were possible to link the two programs using this new AppConnect capability.
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Valerie Luna Serrels commented
If it weren't for the helpful back-end membership platform that Wild Apricot offers, I would have cancelled years ago. Email and website creation and edits are the worst I've worked with. What are you doing with all your charge upgrades Wild Apricot? You need to integrate Mailchimp or Canva at the very least so we can create professional looking emails if you can't or won't change your formats.
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MJ commented
I've been using WA for 10+ years, and I have to say, the improvements in that time have been absolutely pathetic. Massive bugs through every single aspect of the interface, horrific performance, and probably THE worst email editor, I have EVER used. The UI feels like something from 15 years ago and isn't in the same universe as pretty much everything else I've used out there. Trying to format an email to look good is an exercise in deep frustration. Uploading is absolute trash. Interface crashes galore. This is the reason why having integration with a decent email system is important - but alas, not shocking that 10 years later, not a peep about this.
Where is all the substantial subscription money going? Clearly not to invest in and improve the product.
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J.Nichol commented
Mailchimp Integration please - trying to export and upload a membership list each week to keep Mailchimp updating is time consuming. We only use the WA email service rarely, it takes forever to use and is clunky and usually has a multiple email addresses that require us to manually re-send emails.
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J.Nichol commented
Mailchimp integration please, having to manually upload new members every week is time consuming.
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Ed Wayt commented
Wild Apricot is one of the worst email / web editors I've ever used. It's nice to have a product that integrates so much, and I'm thankful their support is usually quick to respond, but dang, the email and web editor is painful.
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Scott Hendison commented
I just found this - claiming Zapier integration for both Constant Contact https://www.integromat.com/en/integrations/wild-apricot/zapier/constant-contact and Mailchimp - https://www.integromat.com/en/integrations/wild-apricot/zapier/mailchimp - I'm pretty sure they're new(ish?), because I've looked before, but maybe I missed them.
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Sam commented
+1 for Mailchimp
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Amy commented
Mailchimp integration would be an excellent inclusion, it is by far more robust than your email system. Your auto save as lost me hours of work and you don’t seem to fix bugs (such as the bullet point deleting all other text)
Highly disappointing -
Kate Hawkes commented
Hi folks! You can integrate with MailChimp and Constant Contact (plus over 230 other apps) using the Wild Apricot app on Integromat. Find out more about the integration here: https://www.wildapricot.com/blogs/newsblog/2019/01/11/wild-apricot-integromat
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Scott Hendison commented
This request is nearly TEN YEARS OLD . How can there be no Zapier connection by now?
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Carolyn Winter commented
integrate an email function so we don't need a 3rd party; add a form function/fields so we can do volunteer sign-ups, nominations, coaching notes etc, ceu tracking or add event attendance to personal account, a training or onboarding program to learn, then customizing the whole billing invoicing system. i still find it confusing; the event emails and email blasts instructions still confusing - just when i think i have it figured out. instructions are not clear. That would be even more awesome thanks!
carolyn -
Jeanne Biggerstaff commented
Agree with others that it is a "no brainer" to have integration with 3rd party email providers. WA is great at helping us manage our website, automating member signup & renewals and event signup. But the email platform is very outdated and difficult to work with. Not great when you rely on volunteers to help with tasks.
I would vote for MailChimp at the very least.
Please, please, please - make this a priority!
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Ann Darmstetter commented
I agree, a connection with Zapier would be extremely helpful!
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shepherddp commented
Easy integration with a fully powered autoresponder (MailChimp, aWeber, etc.) seems like 101 for most sites. As many things as I like about WA, I can't quite figure out why this one is so hard for them. The whole game for me is getting new members educated on how to use the site and on the value, so that they will convert to paying, long-term members. The best way to do this is a series of 10-15 emails over the first 60 days, each with a different highlight. That must be "triggered" upon sign-up or it's impossible to keep track of. I can put a sign up link in the welcome email from WA, but as we all know, every extra step takes a toll in response rates.
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Tracie commented
Mail Chimp has a superior email blast service, with marketing automation which is tremendously helpful and effective at growing membership and customer base. Instead of waiting for WA to catch up, why not just integrate?
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Hi K Gane, thanks for the feedback. This particular request is not in our priority list and there are no expectations so far. The Wishlist forum is where we give our customers opportunity to voice their requests, we it does not mean that we're implementing all the requests right away. Currently, we're working on other things - you can see them if you filter the Wishlist by "Work in progress" status.
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k gane commented
So...July 2015, it is now mid-August 2017. I am an incoming president of an organization and I already use Mail Chimp for all my other newsletter needs. I need to be able to create a newsletter in a format I'm familiar with and share it with our current and past member list. TODAY. I want to be able to link that newsletter to our member site. That's why you need newsletter integration with all the biggies. Because busy people like me aren't going to learn something new. And saying that you hesitate because you can't control pricing, etc., is nonsense. You are failing to deliver what your customers need. I'm very comfortable in online spaces. I tried to learn your platform when I first came into this organization as its communications chair. For me, it wasn't user friendly, not compared with so many other platforms I've used, like Weebly and Wordpress. So no. I won't be learning a WA newsletter platform that doesn't integrate with my existing Mail Chimp account.
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Lawrence P. commented
Disappointing to see that this integration request has been ignored for so long. By integration, I refer to two differ things... 1) synching Wild Apricot segments with thrid party mail platform lists, and 2) simply allowing embedded newsletter subscription forms on WA pages.
No disrespect to Wild Apricot. Your email history tracking is a useful record on member profiles. And the automation fetures, for renewals and events is also spot on.
But Wild Apricot is not up to contemporary standards for mobile compatible email design, and most importantly, delivery. Third party providers like MailChimp, Constant Contact and others are way ahead, and keeping up with them is simply not the best focus for your dev resources.
An association typically needs to send newsletters to a much wider audience than just its membership. I sense the lack of support for these features is based on Wild Apricots pricing based on contacts, not out of regard for customer needs. Very disappointing...
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Murray, why is integration with external mailing systems "a must"?
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Murray Dempsey commented
a must