Integration with external email systems like Constant Contact, Mailchimp
Constant Contact just launched AppConnect -- a destination for software providers, and developers who want to integrate or connect an application to Constant Contact. AppConnect gives others access to their web service APIs so they can create tie-ins with their contact and reporting data. Constant Contact gives their service away to many non-profits and chambers of commerce. At present, companies export email lists out of W/A and into Constant Contact. The downside is the extra work involved with moving the data and keeping both data sets up to date; plus the "email history" is being lost from the member's record. The upside is Constant Contact's ability to track deliveries, opens, click throughs, etc. It would be great if it were possible to link the two programs using this new AppConnect capability.
Kenn Penn
shared this idea
43 comments
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Lawrence P.
commented
Disappointing to see that this integration request has been ignored for so long. By integration, I refer to two differ things... 1) synching Wild Apricot segments with thrid party mail platform lists, and 2) simply allowing embedded newsletter subscription forms on WA pages.
No disrespect to Wild Apricot. Your email history tracking is a useful record on member profiles. And the automation fetures, for renewals and events is also spot on.
But Wild Apricot is not up to contemporary standards for mobile compatible email design, and most importantly, delivery. Third party providers like MailChimp, Constant Contact and others are way ahead, and keeping up with them is simply not the best focus for your dev resources.
An association typically needs to send newsletters to a much wider audience than just its membership. I sense the lack of support for these features is based on Wild Apricots pricing based on contacts, not out of regard for customer needs. Very disappointing...
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Murray, why is integration with external mailing systems "a must"?
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Murray Dempsey
commented
a must
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Lauren
commented
If WildApricots could get on Zapier, orgs could choose their own integrations, so to speak. MailChimp and many other providers are available on Zapier to sync contacts, etc.
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Stephanie Beasley
commented
This should be a MUST have integration.
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Anonymous
commented
We continue to use our Mailchimp account (which is free for us as we have less than 2,000 peeps on it) because WA has been terrible at delivery. 10% of our sends are blocked as spam with WA, which doesn't happen with Mailchimp. I agree with those who say you cannot be all things well. Would much prefer you focus on improving your purchasing event services. Currently, you can only register for a single event at a time, which is a big negative for us. Cannot recommend WA to the 100s of orgs like us until that is fixed.
Bottom line: voting for integration, and for a shopping cart system that allows multiple purchases at one time.
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Anonymous
commented
I see some mentioned Constant Contact here. Used to be the tool for my email marketing campaigns for several clients, but as the number of clients expand, their needs and demands expand as well, I need the tool that would allow me to manage RSS Campaigns. Recently I found this comparison (https://www.mailerlite.com/constant-contact-alternative), has anyone tried Mailerlite before?
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Steve Saenz
commented
I tried embedding a Mail Chimp form on my Weebly site. Evreything is working fine except the submit button does not appear. Any insights or suggestions? Thank you.
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Anonymous
commented
Email list in WA to automatically connect and update with MailChimp email lists.
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Matt - thanks for sharing.
I actually agree with you in general and we will get there. I still think that there for quite a lot of organization internal email system is good enough and easy to use, but for others integration with MailChimp and similar systems will work much better.
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Matt
commented
It is a waste of time developing the integrated e-mail service in WA. There is really no argument here, when there are other services like MailChimp which are actually usable that you could leverage. That is their product, their main product. They put their entire focus on being good at just that one thing. When you try and do everything yourself you will limit your success in the one thing YOU should be focusing on. I am not here to tell you your service stinks, I'm telling you that in order to be successful sometimes you have to outsource your weak points and coming from someone who has used your e-mail service, it is a significant weak point. A working API is an absolute must in the industry right now. Integration is not the future, it is the present.
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Ed T
commented
One of the uses I have for mail chimp is to send out Happy Birthday reminders - if WA had the functionality I might not need mail chimp anymore!
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We've traditionally been reluctant to do this because, it limits our ability to control the monthly fees our users would have to pay and it's difficult guarantee the reliability/availability of external providers.
So, if anyone has any thoughts on those two specific topics (e.g. added cost and reliability of integrations) we'd love to hear them.
And of course, traditions can always change :)
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Anonymous
commented
I would have to agree with many of the post that listed. I use MailChimp and have found it to be the best for its price.
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Oleg
commented
Merged similar threads
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NAEPNE
commented
We use MailChimp for our marketing. It has amazing benefits like lots of analytics and solid design abilities that the WildApricot system falls way behind on. I would like to see WildApricot build a bridge between MailChimp to allow contact content from WildApricot so that we are able to use MailChimp for mailing lists. So in lieu of using the WildApricot Email platform, it would be great if we could link to MailChimp to use the standard Email platform.
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Wild Apricot does track emails opening and links clicking - http://help.wildapricot.com/display/DOC/Tracking+emails
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mcregan26
commented
What we find most useful about Constant Contact is the ability to track who has actually opened the content, who has deleted it and who has just plain ignored it. It's a very useful tool. If that capability were part of the Wild Apricot solution we would have no need to maintain the Constant Contact site which I personally find cumbersome to enter data into.
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Dmitry Buterin commented
Can you send the exact code and the page address where you are trying to insert it on to support?
