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Discount coupons for event registrations

I tried implementing the arrangement for coupon codes for events this week.

I'm sorry, but I really don't like the way it currently works.

To explain, I wanted to setup a coupon code in WA for 25% off a registration for any event. To start with, I needed to edit every single event one at a time to do so. Then, when I logged in and practiced going through the process of registering, it showed the 25% off rate as an option. Anyone could see the amount of the coupon, even if they did not know the code and therefore could not complete the registration.

For me, this defeats the whole purpose of it being a "code". If I have 25% off and 50% off showing as an option, everyone is going to ask for the code. I don't want everyone to know there even is a code.

I would greatly prefer that coupon codes be an option sitewide for registrations.

It should also not be an option for registering, but rather a code that you enter when completing the registration. It should not be obvious codes even exist except that there is an optional box when completing the registration.

This seems to be more in line with what most e-commerce websites do, right? For example, isn't this basically how gift cards work at Target, Staples, etc?

Corey

131 votes
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    Corey CreedCorey Creed shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    98 comments

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      • Rachel SchmidtRachel Schmidt commented  ·   ·  Flag as inappropriate

        The inability to have event-based codes is holding our organization back. If this doesn't get added as a feature, we'll be forced to find another solution. Please consider expediting the development of this!

      • Darin FennDarin Fenn commented  ·   ·  Flag as inappropriate

        Lack of event-based coupon codes is a glaring hole in this software. A system like this should obviously allow for easy use of discount codes, without having to create all the different ticket types. It's ridiculous.

        The development of this should be moved to a higher priority, as it keeps Wild Apricot from being a top Member Management solution.

      • Alan GeorgeAlan George commented  ·   ·  Flag as inappropriate

        Please count my vote for discount codes (like Eventbrite has) and move this feature to the top of your to-do list. My organization is currently using Wild Apricot, however, we do NOT use it for our annual conference because it doesn't support discount codes. We use dozens and dozens of discount codes for this conference -- for sponsors, promotions, speakers, board members, and more. We also want to ability to use multiple discount codes for out monthly events. If not addressed, my organization will eventually leave Wild Apricot completely to a platform that better meets our needs.

      • ScottScott commented  ·   ·  Flag as inappropriate

        This would be wonderful to have! I think the time saved and ability would really help our organization work smarter.

      • Robert FrostRobert Frost commented  ·   ·  Flag as inappropriate

        As the events director for our non-profit, the ability to add event-based discount codes (ala Eventbrite), NOT another ticket type that is unlocked with a code, would make my job SO MUCH EASIER. Please please please?

      • Lynn KarbowskiLynn Karbowski commented  ·   ·  Flag as inappropriate

        I also am setting up a conference event where we want to give the presenters a discounted rate on registration without setting up separate registration levels for the presenter. Somewhere towards the end of the registration process, it would be great to be able to take a dollar amount off the registration or a percent off. In otherwords, the ability to add a field that can offer a negative charge.

      • LeoniAAGELeoniAAGE commented  ·   ·  Flag as inappropriate

        Absolutely agree wholeheartedly - industry benchmark is the ability to create a discount code without the 'general public' being able to see what the offer is. Very keen to have this implemented in the future.

      • Apricot KernelAdminApricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        I'm sorry to hear this, Scott - but it is what it is. Current system does work for someone, but I agree it is not the best and very inconvenient. We're listening and currently focusing on highly requested suggestions, but this one is still not in focus.

      • Scott HendisonScott Hendison commented  ·   ·  Flag as inappropriate

        This suggestion has been here fore NINE YEARS - We have dozens of cross promotional partners, and all of them can give OUR members a discount code, with various shopping and checkout platforms from Eventbrite to Paypal, but we can't efficiently offer them one. This is stupid and we're considering moving on because of it.

      • Rebecca BrantaRebecca Branta commented  ·   ·  Flag as inappropriate

        We need the ability to have discount codes that can apply to any registration type. Discount codes should be more general (to anyone we give them to) not specific to a member type.

        For example: Non-Members may be $100. But we may have 2 Non-member speakers attending a conference that we wish to give a $25 discount to, instead of creating a new registration type for those few members, it would be MUCH better to have a discount code that the speakers could apply to the already created Non-Member registration type.

      • Timothy SpradlingTimothy Spradling commented  ·   ·  Flag as inappropriate

        On other platforms I use, there is the ability to create custom discount codes for a specific ticket type. In the way Wild Apricot is set up, I have to have too many ticket types:

        Member
        Non-Member
        Early Bird
        General Admission
        Sponsors
        Special Guests
        Volunteers
        College Students

        That seems unnecessary, when I could have two ticket types:

        Early Bird
        General Admission

        and provide coupon codes to each group of people that would discount the ticket accordingly.

      • Christina CampoChristina Campo commented  ·   ·  Flag as inappropriate

        I was trying to offer each of our members a $10 off code to attend any single event in 2017. I generated a code and will now need to manually process their invoice for the event of their choosing. This is not ideal.

      • Carla NagelCarla Nagel commented  ·   ·  Flag as inappropriate

        Easy discount codes for events (you do not want to show other people's discount sometimes)

      • JasonJason commented  ·   ·  Flag as inappropriate

        Instead of making a new registration type to use discount codes, I would like to see all registration types be able to accept a discount code that can be generated...similar to the membership registration process. Under the current format, we have had registrants question why some people got a discount code and they didn't.

      • JasonJason commented  ·   ·  Flag as inappropriate

        Instead of making a new registration type to use discount codes, I would like to see all registration types be able to accept a discount code that can be generated…similar to the membership registration process. Under the current format, we have had registrants question why some people got a discount code and they didn’t.

      • stephaniestephanie commented  ·   ·  Flag as inappropriate

        There are so many sites where you apply "the code" then the discount is given. Doesn't make sense to publicize the special price. I want people registering to see the "retail" price and then if I choose to give a code - when they put the code in they will see the reduced cost. PLEASE PLEASE add in this functionality.

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