Discount coupons for event registrations
I tried implementing the arrangement for coupon codes for events this week.
I'm sorry, but I really don't like the way it currently works.
To explain, I wanted to setup a coupon code in WA for 25% off a registration for any event. To start with, I needed to edit every single event one at a time to do so. Then, when I logged in and practiced going through the process of registering, it showed the 25% off rate as an option. Anyone could see the amount of the coupon, even if they did not know the code and therefore could not complete the registration.
For me, this defeats the whole purpose of it being a "code". If I have 25% off and 50% off showing as an option, everyone is going to ask for the code. I don't want everyone to know there even is a code.
I would greatly prefer that coupon codes be an option sitewide for registrations.
It should also not be an option for registering, but rather a code that you enter when completing the registration. It should not be obvious codes even exist except that there is an optional box when completing the registration.
This seems to be more in line with what most e-commerce websites do, right? For example, isn't this basically how gift cards work at Target, Staples, etc?
Gerald, I hear you on this one. The problem is that our priorities and roadmap is already compiled and being worked on, we cannot really add something into next release.
On a positive side, our events development team is monitoring comments like this ones and if we believe that we have to change our current priorities, we will.
Gerald Muforo commented
Discount codes are a must. Eventbrite uses this feature effectively. I hate to go back and forth between the two services just to offer tickets to an event. And now that the price for WildApricot has increased it is making it more and more difficult to justify staying with WildApricot. I must join the chorus on this one. Please put this at the top of your agenda for the next update. It would be of true value and would allow our organization to keep all ticket sales in house on one system. Thank you for all you do!
I joined wildappricot only to find that I can not have multiple coupons for one event. Coupon is used only to get the price which is already listed. Bad for marketing. Should be % based on the coupon code. Basically this is offered by most others systems and I would not have used this if I had not known. I still have my other system so will used it. If not fixed will leave wild apricot.
I would like to see discount coupons for events to function like membership discounts. I want to send certain people a code for $XX amount off an event registration without having to setup a registration type that everyone can see that requires a code.
Liza, we understand the importance of this feature and I totally agree that it is very useful for word of mouth scenarios. Unfortunately, it is not in our nearest plans. We will update this post as soon as we start working in it.
Okay, years later, how have we not solved this issue yet? Wild Apricot, this is a big deal. This should be a high priority to incorporate into the next update.
Our organization thrives on word of mouth, and being able to hand out discount codes at some of our outreach and marketing events (festivals and trade shows) that would not only allow people to take a % or a dollar amount off of any future event (at checkout, not as a discount registration type, because then all I get are emails from people trying to get the discount code emailed to them), as well as the ability to have multiple universal discount codes so that I can track where they are coming from is critical to our company's next steps in growth and development.
Shelbi Hoffman commented
I have several clients who would like the ability to assign event discount codes without having to create a separate registration type.
Rachel Schmidt commented
The inability to have event-based codes is holding our organization back. If this doesn't get added as a feature, we'll be forced to find another solution. Please consider expediting the development of this!
Darin Fenn commented
Lack of event-based coupon codes is a glaring hole in this software. A system like this should obviously allow for easy use of discount codes, without having to create all the different ticket types. It's ridiculous.
The development of this should be moved to a higher priority, as it keeps Wild Apricot from being a top Member Management solution.
Alan George commented
Please count my vote for discount codes (like Eventbrite has) and move this feature to the top of your to-do list. My organization is currently using Wild Apricot, however, we do NOT use it for our annual conference because it doesn't support discount codes. We use dozens and dozens of discount codes for this conference -- for sponsors, promotions, speakers, board members, and more. We also want to ability to use multiple discount codes for out monthly events. If not addressed, my organization will eventually leave Wild Apricot completely to a platform that better meets our needs.
Absolutely. Coupon codes are absolutely essential for the platform.
This would be wonderful to have! I think the time saved and ability would really help our organization work smarter.
Robert Frost commented
As the events director for our non-profit, the ability to add event-based discount codes (ala Eventbrite), NOT another ticket type that is unlocked with a code, would make my job SO MUCH EASIER. Please please please?
Lynn Karbowski commented
I also am setting up a conference event where we want to give the presenters a discounted rate on registration without setting up separate registration levels for the presenter. Somewhere towards the end of the registration process, it would be great to be able to take a dollar amount off the registration or a percent off. In otherwords, the ability to add a field that can offer a negative charge.
Absolutely agree wholeheartedly - industry benchmark is the ability to create a discount code without the 'general public' being able to see what the offer is. Very keen to have this implemented in the future.
I'm sorry to hear this, Scott - but it is what it is. Current system does work for someone, but I agree it is not the best and very inconvenient. We're listening and currently focusing on highly requested suggestions, but this one is still not in focus.
Scott Hendison commented
This suggestion has been here fore NINE YEARS - We have dozens of cross promotional partners, and all of them can give OUR members a discount code, with various shopping and checkout platforms from Eventbrite to Paypal, but we can't efficiently offer them one. This is stupid and we're considering moving on because of it.
Dianne Ochoa commented
Allow Event Discount Codes without having to create a separate Registration Type.
Rebecca Branta commented
We need the ability to have discount codes that can apply to any registration type. Discount codes should be more general (to anyone we give them to) not specific to a member type.
For example: Non-Members may be $100. But we may have 2 Non-member speakers attending a conference that we wish to give a $25 discount to, instead of creating a new registration type for those few members, it would be MUCH better to have a discount code that the speakers could apply to the already created Non-Member registration type.
Timothy Spradling commented
On other platforms I use, there is the ability to create custom discount codes for a specific ticket type. In the way Wild Apricot is set up, I have to have too many ticket types:
That seems unnecessary, when I could have two ticket types:
and provide coupon codes to each group of people that would discount the ticket accordingly.