Forgot Username Utility
There needs to be a way for users to find out their username if they forget it.
A simple "Search by last name name, first name, and zip" and, if it returns 1 and only 1 result, notify them of their contact email, set the password to a temporary password, and email them a link to reset their password.
We have people who are re-joining on accident because they cannot remember their login information.
This widget should not assume that the member is active. In many cases, it is the lapsed members who need to urgently recover their username.
We are getting around this by asking the members to email an administrator who can look them up manually.
Chris Alcott
shared this idea
Chris, this is contrary to security practice. Such tool could give the hacker the ability to get the full list of usernames and emails, including administrative ones, which could simplify the hacking of your data.
So, the better way is to use forgot password form or contact you.
Katya,
Product Owner @ Wild Apricot
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Chris Alcott
commented
My bank lets me recover my username, so there is a way to do it securely.
