Type in your suggestion - new feature or improvement idea

Virtual / digital products

We would like to sell online products, all of them accessible using a URL.
This means to have a place (a directory) where to store the virtual products and the online store will supply, upon receiving the money, the necessary grant to the purchased product.

17 votes
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Filippo De Carli shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    13 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Mike commented  ·   ·  Flag as inappropriate

        I would love to be able to sell a digital course. In an ideal 2019 world, member would purchase course have automatic access to a file or a page on the website. Access to that course would be granted through the permissions system (maybe via an assigned group). Right now, I have 6 videos that I want to deliver as a course; There is no good solution to do this with Wild Apricot. The message to customer when you fulfill an order is not instantaneous, and it still requires a lot of manual setup. Even a customized email confirmation for each product would be a nice step.

      • Ronald Howard commented  ·   ·  Flag as inappropriate

        Imagine having a digital story delivery system similar to Shopify store where digital files can be ordered and fulfilled from this platform. I would also build an upsell feature that allows recommended products or add-ons to be suggested during check out. Your service is wonderfully executed and only lacking one thing that would take my business to the next level. Thanks for your consideration.

      • Bill Tidball commented  ·   ·  Flag as inappropriate

        The online help documentation states we can use the "message to the customer" field to provide a URL link to facilitate selling digital product in an online store but I don't see it anywhere. Did this get dropped from 6.1?

      • Cam commented  ·   ·  Flag as inappropriate

        I notice this was promised in version 6.1, but still hasn't been implemented. Many other stores have the ability to provide a digital download with each product, so until this is implemented we are stick using Shopify.

        Is there an update on this feature?

      • Leyla El Moudden commented  ·   ·  Flag as inappropriate

        Would be good to be able to customise thank you for your purchase emails the same way we do for events.

        We sell downloads - so would be good if we could include links to purchases within the shop

      • Anonymous commented  ·   ·  Flag as inappropriate

        Once a PDF is purchased the user can then download the file onto their computer.

      • LDP Connect commented  ·   ·  Flag as inappropriate

        Yes, and customizing the auto response email per product would help a lot with this. Right now there's just one auto-response purchase email template for all products.

      • Regina commented  ·   ·  Flag as inappropriate

        Most of the items in our shopping cart are e-resources.
        I would like to be able to customize the auto response when someone purchases the item with all of the download information.

      • Anonymous commented  ·   ·  Flag as inappropriate

        @Team Husky, did you end up releasing the feature "There is going to be a new field in order details called 'message to the customer'."?

        This would be very handy!

        Regards,
        Caroline

      • Anonymous commented  ·   ·  Flag as inappropriate

        Where would the files be stored? Should they be stored on the website? Or are they saved on a cloud drive? Kerry

      • Filippo De Carli commented  ·   ·  Flag as inappropriate

        thank you, but it will work as temporary solution, what we are looking for is zero-manual activities.
        Bye
        FIlippo

      • AdminTeam Husky (Email features, Wild Apricot by Personify) commented  ·   ·  Flag as inappropriate

        There is going to be an opportunity to provide a customer with an URL in the next (6.1) release. There is going to be a new field in order details called 'message to the customer'. Any text inserted in that field will be pasted into a notification email sent to the customer upon order fulfilment. You may paste URL or multiple URLs there and the person will receive them via email.

        Will that work for you? Or do you need this to happen automatically?

      Feedback and Knowledge Base