Allow some organization branding in the member app
First, I like the member mobile app.. shows promise, and I appreciate all the work that's gone into it.
Initial feedback we've had from limited testing is that the app is great, but there is nowhere in the app that the information is linked to the organization.
It would be beneficial to have some sort of organization branding within the app once a member has logged in.
It would be beneficial to have the app
Branding would make it more likely that our organization (a 55+ HOA community with 414 homes [equals profiles]in Florida) could introduce the app to our members.
Technology is uncharted territory for 35% (~140) of our members. That said, we’ve made good progress over the last four years. Currently, only 65 profiles either do not have an email address/Internet access, or have not shared their email address with us. ALL 414 homes have a member profile so our directory is complete. We also have a member level for renters; the count varies by season, but averages 12-15 per season so that we stay under 500 profiles.
For quite a few members their only Internet access is by smartphone, so this app would be very helpful for them, especially if it has a link to the entire site.
Please allow each organization to add at least an image, a logo, to the app.
Branding is a must! It is not possible for us to use WA branding. We must build our own brand trust and the app is the very important part of it. That is why we still not use the app. I would recommend WA allow WA`s users to download the app for custom development as a logo, colors etc.
Walt Bilofsky commented
If we can't brand the app, how about at least removing the WA brand from it? The members don't know what WA is, and shouldn't be seeing someone else's brand if they can't see ours.
So give the app a generic title like "Your Membership" and replace the apricot logo with a membership card icon.
Walt Bilofsky commented
As much as I love WA, that's not the brand that will build a connection between our club and the members. Having our club's name and logo on the app will impress them incredibly.
And what a feature for WA to advertise: Your organization gets its own mobile app! (No, you can't say that now - all you can say is that members can use WA's app. Appearance is everything here.)
Android has the ability to change icons and app labels. As soon as the member logs into the app the first time, it should replace the app name and logo with one that we can specify in the Member app admin settings.
Branding would be incredibly beneficial! Especially the ability to brand the icon on the phone screen.
Ted Barnett commented
We definitely need branding, if only so members know which site they have logged into. I run two non-profits in the same metropolitan area and there are people who are members of both. How will they know which one they are logged into?
Karen, thanks for your feedback!
We don't have any plans for custom content currently. I suggest creating the new topic on this Wishlist. The more votes it'll get the more likely we'll implement it.
By the way, we do have a topic about forums:
Feel free to vote and comment it if it's what you'd like to see in the app.
I am excited about the app and looking forward to announcing to our members once the Android version is complete. What are the long term plans in terms of features and scalability? For example, is it planned or envisioned to allow each organization to manage which content appears on their app, similar to how each organization’s website is customized? I’d imagine something similar to a gadget feature. I know our organization would add a forum gadget which users would see their subscribed forums.
Nichole Wilson commented
Hello! I second this as well. Allow some branding. Also, allow organizations to POST some basic tools in the app as well. For instance, can members access a copy of their bylaws via the app!
I strongly second this suggestion. I love the app, but our members are familiar with our organization and that is what I want them to look for.
The link to the main site is available already.
It' s in the profile screen under the avatar and name.
For example, if your organization name is "house of bamboo", the link will look like this:
I completely agree that branding is required on the app. I also requested that it includes a link to the main website as there is so much more information for members on there. I was advised that a URL link would be included in the next release so would be keen to understand when that will be?
As we all know, engagement in our online communities is key to retain and attract members and the app should emulate the web function as much as possible - or at least link to it. I also requested that the forum is included on the app - see wishlist topic https://forums.wildapricot.com/forums/308932-wishlist/suggestions/32977381-new-member-app-include-an-option-for-members-to
Please add branding capability to the app. At minimum, a company logo so it's clear to members what the app is for.
It would be beneficial to have some sort of organization branding/logo on the app once a member has downloaded the app to their device. Thank you!
Andrew Borg commented
It would be great if we could substitute the artwork for the Wild Apricot for Members icon for our Club's Logo.
This will reduce resistance in downloading the app as it will appear as our club's app
Debborah Kerr commented
I really think that, as this is a Members App and obviously only members are using it - they already know what organisation they are a member of, the addition of organisation branding should be much lower down the priority list. It's a 'nice to have', not a need. Lets focus on things that matter.
We would be alright with a small custom logo on every section. If not, might I suggest you put the name of the club in small print below each section; Members, Events and My Tickets.
We would prefer the landing page to be the one the user was when the app closed, instead of the profile page. I understand why you did it, but nobody looks at their own profile so it's just an additional step to go where they really want to be.
I think for us, it would be worth making the profile screen as the first screen as a good first step.
You could try making the member profile the first page, and see what feedback arises from it.