Tracking lapsed members who reactivate
We would like to track our members history more accurately. Right now, if they lapse and then sign up again a year or two later they are shown as having continuous membership since their original date of sign up.
Nancy Orr Chapter Administrator commented
If there was a way to set a determined length of time to when a lapsed member would be archived. One more action could be added to the 'renewal reminders and actions' that would be 'when a member has been lapsed for ??? days, set the member to 'archived.'
PAmela Graham commented
This would be useful as there are discounts available for longstanding members, not those who opt in and out of membership every few years but where they still show up as continuous membership.
Scot McConnachie commented
We sometimes have to perform annual reconciliations of user accounts. Having such a feature would be of great use to us
Dave Hall commented
I like this idea. It would be helpful to know when we need to issue new membership cards (with an updated expiry date). I ended up adding a field to memberships to track when a membership card was last issued. That in tandem with a notification would be helpful to identify when/to whom we need to issue new membership cards.