Gordon Stewart

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  1. 5 votes

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    2 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart supported this idea  · 
  2. 26 votes

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    13 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart commented  · 

    This is a proposal to provide a "FileMacro" which would hold the name of a small file containing some text (html?) that could be inserted into the email at run time.
    A FileMacro might look like "{resources/documents/macros/{Member_Level}name_of_snippet.html}". Note that there is a regular {Member_Level} macro embedded within this file name.
    At run time the system would expand any standard macro within the FileMacro to create a valid path/file.txt file name.
    When the system sees the FileMacro it would insert it into the email. If there is a standard system macro within the snippet, it too would be expanded.
    For instance, FileMacro such as
    "{resources/documents/macros/{Member_Level}_welcome.txt}"
    when running at Gold Level would expand to
    "{resources/documents/macros/Gold Level_welcome.txt}".
    The system would search for that file, expand any macros within it and insert it in the email. It does nothing if the file is not found.

    With this tool we could modify the text of a membership email in the same way as we can use a Macro to modify the member details at present.
    This would dramatically reduce the number of custom membership emails required.

    Thanks, Gordon

    Gordon Stewart supported this idea  · 
  3. 144 votes

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    25 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart supported this idea  · 
  4. 108 votes

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    48 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

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    Merged multiple thread into this one. Please, vote (click Vote button) to increase its priority

    Gordon Stewart supported this idea  · 
  5. 9 votes

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    5 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 26 votes

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    8 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart supported this idea  · 
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    Gordon Stewart commented  · 

    We share the frustration with the failure rate of emails within a blast.
    When these failures happen the system is fully aware of it and suggests that the admin attempt a re-send to the failed addressees. The re-send typically corrects the failure.
    Occasional failures are endemic within communications systems and any well designed system handles them automatically as an essential feature of its design.
    In this case, Wild Apricot :
    1. knows exactly which failures have occurred, and
    2. knows exactly how to correct them - do a re-send.
    It's unfortunate that the WA designers chose to off-load the responsibility for correcting this system failure onto the admin.
    In my communications with the WA help desk, I'm told that this results from the way WA sends blast emails and, unfortunately, there is no correction scheduled.

  7. 14 votes

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    8 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart supported this idea  · 
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    Gordon Stewart commented  · 

    I was almost embarrassed to submit a trouble ticket to find out what oversight I'd committed that allowed bundle members to not need email addresses.
    I'm now embarrassed on your behalf to think that someone thought this was a good idea.
    This issue goes back to 2011. Please explain why the system is improved by having members without email addresses.

  8. 9 votes

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    2 comments  ·  Wishlist » Forums  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart commented  · 

    Yes, Yes, Yes.
    We're a bike club and members are frequently posting rides they plan but have no way to attach listing of the planned route. This could change much of what we do.

  9. 170 votes

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    54 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 16 votes

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    8 comments  ·  Wishlist » Gadgets  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 6 votes

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    1 comment  ·  Wishlist » Website / Content  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 13 votes

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  13. 7 votes

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    2 comments  ·  Wishlist » New features  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 14 votes

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    8 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 262 votes

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    145 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

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    Even though it is not a direct implementation, I hope this could be helpful:

    We just launched integration with Integromat platform, which helps to build automated workflows. We also provide several templates for quick start, and one of them allows to copy google calendar events into WA events. So if you share a google calendar for events submission, then the scenario could copy submitted events into your Wild Apricot account.
    You can try this integration by this link https://www.integromat.com/en/integration/2275-copy-google-calendar-into-wild-apricot-events

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    Gordon Stewart commented  · 

    Excellent, Marvelous, Bravo !

    This will be very useful, thanks.

    Gordon Stewart supported this idea  · 
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    Gordon Stewart commented  · 

    Wonderful, thank you so much for your progress and work on this. Looks great.

    However, there is one feature that appears to be not present that would be very useful to us - the ability to upload a document with a link to it from the event description area. This would be the same as the "file" icon in the current admin version of the event editor.

    We're a cycling club and we like to provide a document containing turn by turn instructions for potential participants to bring on the ride. We use this feature for all our current events and it would be extremely valuable in the member submitted events too.

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    Gordon Stewart commented  · 

    We too could make good use of a way for members to post their own events.

    One way to approach this is to require the admin to set up a profile for the event that fixes some of the parameters - tags, enable registration, registration form, registration types, emails.

    Then, the member sets up an event using this template and provides the remaining details - event title, date, location and event description....

    Many of the comments here have discussed the need to have admin approval of these member generated events. I agree that this facility must be provided, but it should NOT be required. We're a bike club and I'd love to be able to give the members an option of posting a notice "I'm going for a ride on Tuesday, who wants to come?". There is normally no need to have posts like this monitored.

    However there will be a few members who may abuse this privileged - It would be great to be able to put these folk in a group and specify that members of this group CANNOT use this event posting tool.

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    Gordon Stewart commented  · 

    I too would love to see this feature. Giuliano's description of the design from last January would work just fine for us.

    Gordon

  16. 27 votes

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    11 comments  ·  Wishlist » Website / Content  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart supported this idea  · 
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    Gordon Stewart commented  · 

    In version 5 we can easily manage pages that are listed in a menu.

    However, I have many pages that are accessed through a link from a menu page but the linked page is not in the menu. This allows me to keep the menu area fairly clean but still provides access to the linked pages.

    You provide a section in Page Management called "Not in Menu" which seems to be the obvious place to save these pages. However when we select the Reorder Pages option, the Not in Menu section is specifically excluded which means that all these linked pages are in random order that cannot be managed.

    The page management issue would be much easier if we could leave the linked pages which are not to appear in the menu in the same hierarchy as the menu pages they belong to.

    To do this, I'd suggest that you::
    1. Rename the current "Not in Menu" section to "Page Archive", and
    2. Provide a way to allow any pages that are in the Menu area to be flagged as "Do not Include in Menu".

    This would allow us to place pages that are not currently in use but may be revived in the future in the Page Archive. It would also allow us to keep the active linked pages logically associated with their parent.

  17. 33 votes

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    24 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    This is on hold as of now. We analyzed and even prototyped a solution some time ago, but our priorities changed and now we’re focusing top-voted items – and this one has to wait its turn. But we will get back to it at some point, just cannot tell when yet.

    Gordon Stewart supported this idea  · 
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    Gordon Stewart commented  · 

    I suspect that I was the one that originated this post years ago.

    The request was to provide a field that requires numeric input. This means that any attempt to enter a character that is not in the 0-9 range is not allowed.

    For instance, I could have an "Age" field in my member database. When people enter the age they are liable to enter "21" or "21 years" or "Too old". When I export this to Excel I may want to calculate an average age for my membership. With the current setup I cannot do this without going through the entire file and removing the non-numerics by hand.

    I cannot see that specifying limits on the (greater than. less than. etc) would add significant value beyond plain numerics and would greatly complicate the setup.

    To answer your questions specifically.
    * So people don't enter alphabetics when we want numbers.
    * Not if it delays implementation
    * They should be able to enter 2.5, not sure if that's integer or decimal;
    * Not if it delays implementation

  18. 182 votes

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    76 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart supported this idea  · 
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    Gordon Stewart commented  · 

    Yes, that would be a better way to do things. However in your post here http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8827180-event-manager-for-specific-events-only-with-limite you stated that the topic "Event-specific administrators [10260]" was now considered closed after the release 4.4 which enabled an event manager to receive copies of confirmation emails. In my opinion, the ability to cc an event admin on a confirmation email does not constitute "Event Specific Administration".This thread "Event Manager for specific events only with limited access to other events [2548]" sounds a lot like thread 10260. My suggestion to provide an event admin a way to get a dump of the registrant database falls short of full admin capability but (maybe) is a less challenging task and could be implemented on a more aggressive schedule. I hope that these threads are not closed and that we can look forward to seeing some meaningful improvements how events are managed.

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    Gordon Stewart commented  · 

    We use the event registration system as a way to have members volunteer for committees. For a recent event we had 72 different committees, each with their own event and committee manager. The committee manager needs to be able to develop an email list to communicate with the committee.

    In release 4.4 (?) we got the ability to direct a copy of confirmation emails to a member (committee manager). This appeared to shut down all the related requests to allow a member limited management authority over an event. This need still exists.

    Many of the requests to have a member manage volunteers could have been met by providing the committee chair with the ability to request an "Export Registrants" of the committee they manage.

    Whether this is implemented as part of the member system (like a group) or as a by-product of being the recipient of confirmation emails (or by an API?) does not matter but this ability would completely change the way committees are managed.

    The basic need is for an event manager to be able to retrieve a list of attendees and their email addresses.

  19. 10 votes

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    3 comments  ·  Wishlist » Security / Privacy  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart commented  · 

    I really wish I could give more details - that's the whole problem. I tell them what (I think) they should do and the customer may say it does not work and I have no way to investigate further - without asking for their password.

    My typical recommendation is : "You can pay for a registration by logging in at the club website at http://www.srcc.com . You should have got an email from the system containing a password at the time you registered. You can log in with your email address and that password and you'll see a payment screen or click on "View Profile" (top right) to complete the payment process. If you can't locate the email with the password you can use the "Request New Password" option in the login area.". Maybe that is the wrong instruction!

    One frustrated customer sent me his password with a "Hey - you try it" suggestion and he's right, it does not work. I reported this under ticket 216-16F6168A-F763. This may have been a system error but I had no way of helping him (or notifying you) without his perspective.

    I can understand the audit issue and how this might complicate error diagnosis and maybe my solution is not a good one, but the problem remains.

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  20. 11 votes

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    5 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Gordon Stewart commented  · 

    A scan for invalid macros would wonderful if we could do it at a high enough level. If there were a single button that invoked a scan of all emails and checked the validity of all macros, I'd say YES, even if it only scanned membership new/renewal related emails.

    However, if the scan is invoked as a by-product of the "Save" function after an email is edited, I'd prefer the color coding scheme I described initially.

    These broken macros are at the bottom of a cascade of design issues. Wild Apricot does not provide a way to name data fields in the member/event databases. When an membership entry form is being built we describe the data we need and that description is then used as the field name. For instance, I have a membership field "Family Member 1, do not include yourself (First and Last name) (and age if under 18)". This entire text string then becomes the field (or column) name. A year or so ago I added the comma to this description/name and in doing so broke the membership confirmation macro in twelve of my membership emails. Someone pointed it out to me last week.

    So, to be of value a scan for broken macros would have to be a high level, perhaps an additional option under Settings -> E-Mails.

    Of course it would simplify the field naming issue if we had the option of adding descriptive text to the data entry forms with a tool similar to the current Section Divider but without the limitations of the Section Divider.

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