Fluid Apricot

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  1. 10 votes
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    8 comments  ·  Wishlist » Online payments  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot commented  · 

    It is possible though to allow multiple payments on a single invoice in your PayPal account settings, see http://help.wildapricot.com/display/DOC/PayPal+account+setup#PayPalaccountsetup-AllowmultiplepaymentsperinvoiceID

  2. 273 votes
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    Work in progress  ·  118 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    There is currently no way to run this type of report (if you only have paid memberships you could try running a financial report instead for that period, then work backwards from there but its not very accurate).

    If its urgent we can get you a copy of your recent member database for any specific date in the last 30 days. Contact us at support@wildapricot.com if you need that backup.

  3. 6 votes
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    7 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    Sorry, but this is not possible. As stated above you will have to manually enter this info within the event description http://help.wildapricot.com/display/DOC/Setting+up+events#Addingnewevents-Specifyingeventdetails instead.

    Fluid Apricot commented  · 

    Unfortunately no, its currently not possible to add to those default system fields (like start date, location etc). You will have to manually add these fields within the event description itself. (One idea is to create a "template event" with all these fields already in the description and just copy that event as needed)

  4. 7 votes
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    3 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    I believe the best way to address this is to have Address as a special type of field which gives a set of fields to fill in. Admin then can have many addresses (like Home, Work, etc.) for contacts and the system will know how to handle this kind of field – including convenient data entry with converting ZIP into City, etc.
    I renamed the idea to have Address in title

    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    Sorry we currently do not have this functionality. It might be possible to write a custom javascript that does this, try one of our partners to see if they can help: http://www.wildapricot.com/partners

  5. 16 votes
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    16 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    Hello Patty,

    Sure this is possible, its just a matter of adjusting the invoice amount and recording the refund.

    i.e. Update the event invoice to indicate the new cost, see http://help.wildapricot.com/display/DOC/Adjusting+or+canceling+an+invoice (this will leave a "credit" or unused payment of $80 on the account). Once the refund check is issued you then record the refund and settle it with the $80 payment, see http://help.wildapricot.com/display/DOC/Refunds#Refunds-Record'onaccount'refund

  6. 5 votes
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    3 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    I think using a discount coupon is the best and most straightforward way of doing this, everything is automated and there is no manual intervention is required. The problem with tinkering with membership level fee is you then have to worry about people renewing while the fee is lowered (members can renew at any time) and also remember to change the fee back etc.

  7. 9 votes
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    15 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    I see 2 possible ways to handle this:

    1) Downgrade the member to another membership level that does not have access to restricted pages or other member privileges. You can still keep the member in active status in this case and whenever they decide to rejoin they just upgrade / change membership levels. Their old renewal date is used in this case.

    2) Reduce your grace period (to say 7days or less) at which point you lapse the members (no need to archive them). The member can still renew whenever they want and there are really no back dues to worry about.

  8. 65 votes
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    40 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    Yes that is correct, if you are in a recurring level and then pay the invoice online the system will automatically setup recurring payments. The member is however free to cancel the recurring payments right after if they want.

  9. 7 votes
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    5 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    It is currently not possible to customize the guest registration form separately so the same event fields will show up for main registrant and for guests.

    It is however possible to use javascript to simply hide the fields you don't want the guests to see / fill in (assuming the fields are not mandatory), but I don't know if that would work in your case. If this is something you want to pursue please contact support directly with the event, fields etc you want to hide.

  10. 14 votes
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    10 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    Sounds interesting. In the meantime you can use the following script to prevent the directory from accessing the profile:

    <script type="text/javascript">
    function checkMemberTable()
    {
    var membersTable = document.getElementById('membersTable');
    if (membersTable)
    {
    trs=membersTable.getElementsByTagName('tr');
    for (i=0; i<trs.length; i++)
    {
    trs[i].setAttribute('onclick', '');
    as=trs[i].getElementsByTagName('a');
    for (j=0; j<as.length; j++)
    {
    if (as[j].href.indexOf('MemberPublicProfile.aspx')>0)
    {
    as[j].setAttribute('onclick', 'return false;');
    as[j].setAttribute("href", "#");
    }
    }
    }
    }
    setTimeout(checkMemberTable, 500);
    }
    checkMemberTable();

    </script>

  11. 150 votes
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    111 comments  ·  Wishlist » Forums  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    It is currently not possible to change the forum subscription settings via import. For all the possible bulk changes you can make see making bulk changes http://help.wildapricot.com/display/DOC/Bulk+changes+using+import+and+export .

    Fluid Apricot commented  · 
  12. 18 votes
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    13 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    It is currently not possible to change this sort order. We will move this post to the wishlist forum to gauge the need for this functionality.

  13. 7 votes
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    13 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    The Event / Payments report has now been renamed to "Registrations by type", see event payments by registration type http://help.wildapricot.com/display/DOC/Viewing+event+registration+information .

  14. 38 votes
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    25 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    A member in any "pending" status cannot renew, see access control by member status http://help.wildapricot.com/display/DOC/How+membership+status+affects+available+functionality . Note that "pending" status means the member has already initiated/started the process of applying/renewing/changing level and just needs to complete payment (or be approved in the case of pending new members). So generally speaking you should not manually put a member in a "pending" status, they system will automatically change the status accordingly.

    There is currently no way to approve renewing members, you will have to manually handle that after they have already renewed.

    Fluid Apricot commented  · 

    Unfortunately it is currently not possible to force admin approval for renewals. One workaround I can think of (which might not be too practical) is to manually switch the students into another member level with no discount. This forces them to renew as non-students and pay more. Once approved as students you can then manually issue a partial refund for the overpayment (online payments) or simply ask them to send in a check for the discounted amount. The renewal invoice can then be adjusted afterwards, see adjust invoice http://help.wildapricot.com/display/DOC/Adjusting+or+canceling+an+invoice .

    Alternatively you keep them in the non-discounted member level until they are approved, then manually switch them them to the discounted level and only ask them to renew at that point (this avoids the whole refund issue).

    Like I said perhaps not too practical, but please feel free to add this request in the wishlist http://forums.wildapricot.com/forums/308932-wishlist so we can gauge the need for this feature and prioritize accordingly.

  15. 11 votes
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    8 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot supported this idea  · 
    Fluid Apricot commented  · 

    Sounds like a good idea and should probably be posted in the wishlist http://forums.wildapricot.com/forums/308932-wishlist to see what others think. For now I would just create a separate event just for the registrants using a code as explained above.

    Fluid Apricot commented  · 

    Unfortunately it is currently not possible to hide just the $ amount part. The registration name and fee is actually a single label (not separate elements) so for now its either show the whole label or hide it entirely.

    You could try creating separate club-only and public events. In this case you would tag http://help.wildapricot.com/display/DOC/Event+tags your events and list the club events on a separate calendar http://help.wildapricot.com/display/DOC/Publishing+your+event+calendar instead, then hide this club calendar page and only give its link when you give the discount code. See also http://help.wildapricot.com/display/DOC/Video+tutorials .

  16. 96 votes
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    47 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

    Merged multiple thread into this one. Please, vote (click Vote button) to increase its priority

    Fluid Apricot commented  · 

    We do have it in our future plans to integrate and automate trial memberships, but we have a lot of other pressing issues to attend to first. The only workaround for now is to create a free 'Trial' membership level, put all new members in this level, and then manually track and change member level / status when the trial period ends. In our upcoming release 2.34 (end of June) members would also be able to change from one membership level to any other allowable level.

    Fluid Apricot commented  · 

    Membership discount coupons http://help.wildapricot.com/display/DOC/Discounts+and+complimentary+transactions are still the best way to setup trial accounts. On a somewhat related note you can now also pro-rate your new membership fees, see prorating membership dues http://help.wildapricot.com/display/DOC/Prorating+membership+dues+for+new+applications .

  17. 1 vote
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    1 comment  ·  Designers  ·  Flag idea as inappropriate…  ·  Admin →
  18. 0 votes
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    4 comments  ·  Designers  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot commented  · 

    Currently the only way to change the labels is by writing your own custom javascript, and to get an idea of how to do this see http://forums.wildapricot.com/forums/308920-archive/suggestions/8834779-customize-event-registration-buttons

  19. 0 votes
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    5 comments  ·  Designers  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot commented  · 

    Made the change for you, see if it displays properly now.

    Fluid Apricot commented  · 

    That is correct, the width of #loginData needs to be increased to 270px.

  20. 0 votes
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    1 comment  ·  Designers  ·  Flag idea as inappropriate…  ·  Admin →
    Fluid Apricot commented  · 

    To hide any page(s) from the menu see http://help.wildapricot.com/display/DOC/Video+tutorials

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