Team AstraAdminTeam Astra (Membership features, Wild Apricot)

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  1. 1 vote
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      1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
      Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

      Carol,

      You can define level fee and use extra-charges for applications or renewals. For example, to create the 'One-time initiation fee', include it in new applications, then the renewals fee will be equal to the level fee.
      See more details and examples here: https://help.wildapricot.com/display/DOC/Extra+membership+costs

      Does it work for you?

      Katya, Astra crew
      Membership management @ Wild Apricot

    • 242 votes
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        Work in progress  ·  94 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
        Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

        Gwyneth,
        Yes, if we will go to with option 2, we will provide all instructions, as we usually do.

        Katya, Astra crew
        Membership management @ Wild Apricot

      • 2 votes
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          2 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
          Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

          Lee, as Walt mentioned, you can use 'Last login date - empty' search to find contacts who have never logged in.

          Walt, thanks again. We will update the help page.

          Katya, Astra crew
          Membership management @ Wild Apricot

        • 1 vote
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            Collecting comments  ·  1 comment  ·  Wishlist » Usability  ·  Flag idea as inappropriate…  ·  Admin →
            Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

            Thomas, thanks for sharing.

            Absolutely agree with your comment about the discount field, thanks for noticing this.

            For many organizations, the renewal process is a good chance to update profile and collect new or special data from members. But if this is not required the process could look simpler than now.

            Katya, Astra crew
            Membership management features @ Wild Apricot

          • 2 votes
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              1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
            • 21 votes
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                Collecting comments  ·  18 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
              • 35 votes
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                  Collecting comments  ·  13 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                  Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                  Walt, agree with you. Bothe threads are about creating bundle or family during application.

                  Katya, Astra crew

                  Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                  Hi John, good point. Thank you for sharing this.

                  I have a question about your meaning of editing profile. Do you mean just edit information (like Name, Phone) or add family/bundle members to their profile?

                  Would appreciate comments from other users. What do you think if pending members will be able to edit their profiles and add bundle members?

                  Looks that both restrictions are unnecessary.

                  Katya.
                  Membership management features @ Wild Apricot

                • 1 vote
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                    1 comment  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                    Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                    Morgan,

                    You can do this. Create the membership level for such contacts and exclude it from the directory.
                    I understand that this is a workaround but seems that it could help you.

                    Katy, Astra crew
                    Membership features @ Wild Apricot

                  • 3 votes
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                      4 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                      Scot,

                      Let me rephrase, for clarification. The system generates renewal invoice for next membership period automatically. If the member didn't pay it and missed the whole period, the system generates the new invoice again, for the new period. And continue to do this each period. So, when the member decides to pay his membership, he/she has to pay all renewal invoices, for all past periods. Right?

                      Katya, Astra crew
                      Membership features @ Wild Apricot

                    • 1 vote
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                        1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                        Stuart, could you elaborate what you mean by 'Member Listing', describe your case in more detail?

                        Is it about Member Directory on the website or the Members list in the administrative backend? For both, you can define the custom layout. So, probably, you mean something different in your request.

                        Katya, Astra crew
                        Membership features @ Wild Apricot

                      • 143 votes
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                          Collecting comments  ·  63 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                          Sidney, let me rephrase your request, for clarification. You need to see numbers, the summary of membership for past periods.
                          For example, how many New members were enrolled (or Lapsed) on the level for the last month/year/period. Am I right?

                          Katya, Astra crew.
                          Membership features @ WIld Apricot

                          Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                          Janelle,

                          Could you specify what kind of reports do you need? New membership, lapsed members?
                          Probably, the similar request is already presented in our Wishlist forum and I can append your comment and vote to it.

                          Katya, Astra crew
                          Membership management features @ Wild Apricot

                          Team AstraAdminTeam Astra (Membership features, Wild Apricot) supported this idea  · 
                        • 9 votes
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                            3 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

                            The 'Offline' icon looks unclear, what about 'Cash' icon (attached to the thread)?
                            There is one concern: there are many offline payment methods, like checks, cash, bank transfers, etc.

                            Katya, Astra crew
                            Membership management features @ Wild Apricot

                          • 1 vote
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                              1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                              Dave,

                              As I understand, you want to explicitly indicate to your members in emails that the next renewal payment will be charged automatically, right?
                              You can include this information in the automatic emails, member activation or renewal confirmed. Does it work for you?

                              Katya, Astra crew.
                              Membership management team @ WIld Apricot

                            • 366 votes
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                                157 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks to all who commented here and participated in our UX test. We analyzed all comments and feedback and started development of this feature.
                                This thread contains a lot of comments and requests and changes look pretty huge, so we decided to ‘eat the elephant’ bit by bit.
                                The first step will be implementing membership cards for new / renewed members. Administrators can create the card and publish it in the member profile automatically so that members could download and print it.

                                Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                Jason, the first release will include the member's access to their card from the profile page.

                                Katya, Astra crew

                                Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                Dawn, we just start the development and unfortunately don't know when it will be released. Our nearest release will be in a month, without this feature. Probably the next one, in summer.
                                We will post the update here as soon as it will know.

                                Katya, Astra crew
                                Membership management features @ Wild Apricot

                                Team AstraAdminTeam Astra (Membership features, Wild Apricot) supported this idea  · 
                              • 4 votes
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                                  1 comment  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                                  Dean, thanks for commenting.

                                  Agree that login function is not easy for members and could avoid them from renewing. We have several ideas how to improve this process and are working on this within this thread https://forums.wildapricot.com/forums/308932/suggestions/8827087

                                  If your members already have unpaid renewal invoices you can add the link to invoice to renewal reminders, the {Invoice_Details_URL} macro. By using this link they can pay it without logging into the profile.

                                  Katya, Astra crew
                                  Membership management features @ Wild Apricot

                                • 18 votes
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                                    Collecting comments  ·  24 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                    Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                    From Ed "I'd like to see our own membership numbers vs. the system ID as well. However, I'd like it set up to have a system option to automatically increment my member's Club ID# (say by 1 or 5 or 10 or ?) and not allow the user to edit it. Let the user display it or not in Privacy settings. Let Admin override the entry if needed. It's a nice way to see how many members join over a period of time - avg. per month, year, etc. when a I do a data extract."

                                  • 1 vote
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                                      Collecting comments  ·  1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                      Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                      Kimberly, thank you for posting the idea.
                                      I didn't find any similar request on our forum, so let's see who else is interested in this change.

                                      Katya, Astra crew

                                    • 45 votes
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                                        Collecting comments  ·  24 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                        Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                        Tim, we are working on the solution for 'Mapping location' thread https://forums.wildapricot.com/forums/308932/suggestions/10515552.
                                        This thread about zip code / radius search seems really close to that one.
                                        As soon as we have any new updates, we will notify all supporters.

                                        Katya, Astra crew
                                        Membership management features @ Wild Apricot

                                      • 3 votes
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                                          Collecting comments  ·  4 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                          Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                          Lamees, thanks for posting.

                                          The question is why you need to keep this information if you reject membership?
                                          As the workaround, I can suggest you yo use Suspend function. In this case, the system doesn't delete all this information.

                                          Also, I merged your idea with existing one about tracking rejected applications.

                                          Katya, Astra crew

                                        • 3 votes
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                                            Collecting comments  ·  2 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                            Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                            Sebastian, thanks for posting.

                                            As I understand, in your case you need to calculate the renewal date for new members based on the date when they pay for their membership.
                                            There are other administrators who need the opposite, current behavior when renewal date calculates based on join / invoice generation date.

                                            Both cases are valuable – I’ll wait for others to comment on this. Probably there should be an option in the level setup so admin can choose appropriate behavior.

                                            Katya, Astra crew
                                            Membership management features @ Wild Apricot

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