AdminTeam Astra (Membership features, Wild Apricot)

My feedback

  1. 8 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)

      We’ll send you updates on this idea

      Collecting comments  ·  2 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
      AdminTeam Astra (Membership features, Wild Apricot) shared this idea  · 
    • 252 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)

        We’ll send you updates on this idea

        Work in progress  ·  97 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
        AdminTeam Astra (Membership features, Wild Apricot) commented  · 

        Yes, Gail, we have some work documents that we could share. Placed in thread's attachments.
        Nat, Product designer from Astra crew

        AdminTeam Astra (Membership features, Wild Apricot) commented  · 

        Gwyneth,
        Yes, if we will go to with option 2, we will provide all instructions, as we usually do.

        Katya, Astra crew
        Membership management @ Wild Apricot

      • 8 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)

          We’ll send you updates on this idea

          Collecting comments  ·  1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
          AdminTeam Astra (Membership features, Wild Apricot) commented  · 

          Andrew, thanks for sharing. Glad that you liked it.

          Right now, we are analyzing ability to include QR codes on the Membership card. I'm sure that these are very similar requests.
          Now I can not provide you with any specific release date. But we will definitely share updates.

          Katya, Astra crew

        • 1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)

            We’ll send you updates on this idea

            Collecting comments  ·  2 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
            AdminTeam Astra (Membership features, Wild Apricot) commented  · 

            Walt, thanks for sharing

            This totally makes sense. What about another option: do not display General instruction, but display the information that the payment instruction presented in the specific invoice, so members could find it there?

            Katya, Astra crew
            Membership management @ Wild Apricot

          • 1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)

              We’ll send you updates on this idea

              Collecting comments  ·  1 comment  ·  Wishlist  ·  Flag idea as inappropriate…  ·  Admin →
              AdminTeam Astra (Membership features, Wild Apricot) commented  · 

              Daniel, thanks for the suggestion.
              Sounds great. Actually, this search pattern could be applied in any place of the system.

              Katya, Astra crew
              Membership management @ Wild Apricot

            • 1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)

                We’ll send you updates on this idea

                1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                Leoni, could you clarify why you need to disable this option for bundle administrator?
                Are they already have bundle members or they are alone? Is this the temporary situation or not?

                Looks like you can use Lapsed status as a workaround. In this state, Bundle administrator can't add new bundle members. Or, if he/she is alone, use individual membership level.

                Katya, Astra crew
                Membership management @ Wild Apricot

              • 2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                  Thanks for the suggestion.

                  Could you elaborate more? How do you then process this pdf file and the printed member details?

                  Katya, Astra crew
                  Membership management @ Wild Apricot

                • 8 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    Collecting comments  ·  13 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                    Cathleen,

                    Just remove the Password from the Password email template (Settings --> 'Password email'), update the content and include the {Contact Password Reset URL} macro into Membership emails (it already there in default content).
                    Also, members can use the 'Forgot password' function as well.

                    See our help pages for more details.
                    https://help.wildapricot.com/display/DOC/Setting+and+Changing+Passwords
                    https://help.wildapricot.com/display/DOC/Membership+emails

                    Katya, Astra crew
                    Membership management @ Wild Apricot

                  • 2 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                      Debbie, thanks for the suggestion.

                      Could you clarify your case a little bit? When you say 'remove a person', is it about suspending membership or something else?

                      Katya, Astra crew
                      Membership management @ Wild Apricot

                    • 2 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        1 comment  ·  Wishlist » Website / Content  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                        Paul, could you elaborate what kind of messages?

                        Katya, Astra crew
                        Membership management @ WIld Apricot

                      • 18 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          10 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminTeam Astra (Membership features, Wild Apricot) supported this idea  · 
                        • 4 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            Collecting comments  ·  3 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                            Pamela, sorry for the delay with answer.

                            As workarounds for 'Contact us' function creation I can suggest the following:
                            * You can insert the link 'Notify us about changes' right to the 'Contact profile' system page. The link can be displayed as text or as a button. The Member profile page is not public, so the link will not be used by spammers. https://help.wildapricot.com/display/DOC/Inserting+links
                            * Also, we have an instruction how to organize Contact us form on the site https://help.wildapricot.com/display/DOC/Creating+a+Contact+Us+or+feedback+page

                            There is thread on our forum about 'Contact us' function –
                            https://forums.wildapricot.com/forums/308932/suggestions/8828116. Please vote and add your comments there.

                            And as I already commented before, the recipient information must be presented on the form. We will try to fix this issue and add such information to the form.

                            Katya, Astra crew
                            Membership management @ Wild Apricot

                            AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                            Rollie, thanks for your request.

                            The Send message function is available from Member's Public profile. But still, agree that it's confusing to see it on the own profile page. The only situation where it might be necessary is to check how the sending of a message works - send it to yourself.

                            And of course, the information about who will receive this message must be presented on the form. Now, it is not obvious.

                            Katya, Astra crew
                            Membership management @ Wild Apricot

                          • 3 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              Collecting comments  ·  2 comments  ·  Wishlist » Usability  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                              Thomas, thanks for sharing.

                              Absolutely agree with your comment about the discount field, thanks for noticing this.

                              For many organizations, the renewal process is a good chance to update profile and collect new or special data from members. But if this is not required the process could look simpler than now.

                              Katya, Astra crew
                              Membership management features @ Wild Apricot

                            • 2 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                              • 23 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  Collecting comments  ·  19 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                • 44 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    Collecting comments  ·  12 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                    Walt, agree with you. Bothe threads are about creating bundle or family during application.

                                    Katya, Astra crew

                                    AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                    Hi John, good point. Thank you for sharing this.

                                    I have a question about your meaning of editing profile. Do you mean just edit information (like Name, Phone) or add family/bundle members to their profile?

                                    Would appreciate comments from other users. What do you think if pending members will be able to edit their profiles and add bundle members?

                                    Looks that both restrictions are unnecessary.

                                    Katya.
                                    Membership management features @ Wild Apricot

                                  • 1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      1 comment  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                      Morgan,

                                      You can do this. Create the membership level for such contacts and exclude it from the directory.
                                      I understand that this is a workaround but seems that it could help you.

                                      Katy, Astra crew
                                      Membership features @ Wild Apricot

                                    • 7 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        4 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                        Scot,

                                        Let me rephrase, for clarification. The system generates renewal invoice for next membership period automatically. If the member didn't pay it and missed the whole period, the system generates the new invoice again, for the new period. And continue to do this each period. So, when the member decides to pay his membership, he/she has to pay all renewal invoices, for all past periods. Right?

                                        Katya, Astra crew
                                        Membership features @ Wild Apricot

                                      • 1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                          Stuart, could you elaborate what you mean by 'Member Listing', describe your case in more detail?

                                          Is it about Member Directory on the website or the Members list in the administrative backend? For both, you can define the custom layout. So, probably, you mean something different in your request.

                                          Katya, Astra crew
                                          Membership features @ Wild Apricot

                                        • 150 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            Collecting comments  ·  64 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                            Sidney, let me rephrase your request, for clarification. You need to see numbers, the summary of membership for past periods.
                                            For example, how many New members were enrolled (or Lapsed) on the level for the last month/year/period. Am I right?

                                            Katya, Astra crew.
                                            Membership features @ WIld Apricot

                                            AdminTeam Astra (Membership features, Wild Apricot) commented  · 

                                            Janelle,

                                            Could you specify what kind of reports do you need? New membership, lapsed members?
                                            Probably, the similar request is already presented in our Wishlist forum and I can append your comment and vote to it.

                                            Katya, Astra crew
                                            Membership management features @ Wild Apricot

                                            AdminTeam Astra (Membership features, Wild Apricot) supported this idea  · 
                                          ← Previous 1 3 4

                                          Feedback and Knowledge Base