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AdminTeam Support (Customer support, Wild Apricot by Personify)

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  1. 8 votes

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    3 comments  ·  Wishlist » Emails  ·  Admin →
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    To be able to customize the From email address in Dashboard > organization.
    We need to be able to separate the SPF + DKIM records from the website validation (a record). Our website exists elsewhere and we manage membership database with Wild Apricot.

  2. 1 vote

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    1 comment  ·  Wishlist » Usability  ·  Admin →
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    You can view others feedback and vote on their ideas from here:
    https://forums.wildapricot.com/forums/308932-wishlist

  3. 2 votes

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    Ronell,

    For our video tutorials, please see https://gethelp.wildapricot.com/en/articles/13 . For our quick start setup guide, please go to https://gethelp.wildapricot.com/en/articles/10-quick-setup-checklist . For an overview of Wild Apricot, please go to https://gethelp.wildapricot.com/en/articles/14-what-is-wild-apricot

  4. 1 vote

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    Deborah, we're sorry but we need to repeat that message so that callers know they are still in the queue, and to remind them of their options

  5. 5 votes

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    2 comments  ·  Wishlist » Emails  ·  Admin →
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    Hello Jim,

    Such issues tend to happen when an administrator tries to copy-paste an external content and it is formatted incorrectly what causes the browser or the editor to freeze and an empty content is saved in this case.

    Can you please submit this case to support@wildapricot.com providing the content of email and what you have tried copy-pasting so we can test this specific scenario?

    Please make sure to add my name (Michael Nikitin) in the Subject link to make sure the ticket reaches me and I will be happy to assist you.

    I would like to apologize for the frustration you have experienced and will do my best helping you out.

  6. 1 vote

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    When you modify an advanced search and save it under the same name, you end up with two advanced searches with the same name: the original copy and the modified version.

  7. 7 votes

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    John, you can already control the order of items in each catalog. Within the catalog gadget settings, click the Sorting dropdown and choose the order you want. You can sort the product list by date added, price, or name, in ascending or descending order.

  8. 1 vote

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    1 comment  ·  Wishlist  ·  Admin →
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    Since you added it as a common field, you can add the photos by going to the Contact details tab for each contact and clicking the Edit button. You'll see a Choose file button beside your field name that you can click to add the photo.

  9. 2 votes

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    Can't you just move the demo pages to the trash as described here? https://gethelp.wildapricot.com/en/articles/170#deleting

  10. 21 votes

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  11. 1 vote

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    Alex, there is a "Validate customized CSS" option on the CSS editor screen. Have you tried using that? For more information, see https://gethelp.wildapricot.com/en/articles/438#entering

  12. 18 votes

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    7 comments  ·  Wishlist » Gadgets  ·  Admin →
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    AdminTeam Support (Customer support, Wild Apricot by Personify) supported this idea  · 
  13. 12 votes

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    Here are instructions for adding the expand/collapse aka accordion function using HTML code: http://gethelp.wildapricot.com/en/articles/1427

  14. 23 votes

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    6 comments  ·  Wishlist » Emails  ·  Admin →
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    Randall, I'm not sure I share your opinion of the term "email blast" but I don't have a problem using the term "manual email" in its place within the help content. I've changed most occurrences of the phrase, now just using it as a synonym for those who choose to search the help using that phrase, and when referring to the one place in the UI that it appears.

  15. 18 votes

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    From Chris Langello: "When in the "admin" view, I would like to have an easy view of the URL. Often, I want to send someone a link to a specific page. From the page in the admin view, to view the URL (I don't have them all memorized) I have to click "edit page" and then look in the left column. I would be much easier if all I had to do would be to look at the page and in the left column there appeared the actual address. "

  16. 71 votes

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    28 comments  ·  Wishlist » Blogs  ·  Admin →
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  17. 249 votes

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  18. 112 votes

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    LibraryGuy and Anonymous, you might want to out the Google Translate plugin from Google that provides a translation option for your visitors. Visitors can translate your site on the spot to whatever language they choose. I've tested it and it works surprisingly well. For more information, see https://translate.google.com/manager/website/

  19. 113 votes

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    53 comments  ·  Wishlist » Members  ·  Admin →
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    For me personally, this a great suggestion and I’ve been thinking about it for long time myself. Ideally, I’d really like completely redesign our membership levels to concurrent subscriptions model. Subscription gives you access to some information or provide privileges. There can be multiple ways of buying it – e.g. for a year or two, recurring or not, etc. Altogether, subscription-based model is very robust and easy to understand. Please, vote!

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    I have also used your website to satisfy a need in my geographical area that has not been met before: I have created marketplaces for jobs, offices classified ads and internships using the membership feature of the website. This is cumbersome because a separate email is required for each membership even tho the same person/member wants to place one or more ads on the website. Because I have created, maintained and modified major software packages and systems earlier in my life, I understand that this may not be easy to solve: allowing one email to create multiple (sub) memberships. I can understand that this may not be a high priority but I would assume that other users of your product could benefit from creating similar marketplaces: to help existing members and to attract non-members to the website and the organization.

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