Notify admin if a member updates their profile - fields, notification or privacy prefs
Have my website email or text me if a member updates his/her record.
Email notification to the admin when a member logs in and changes certain information.
I've a suggestion I've made many times. When someone makes a change to the information in their membership record, the administrator should receive an email indicating a change has been made. Now, I only receive membership level change messages.
Sherri Oken for CSHP
Tim Bennett commented
There are many applications on the market that provide histogram and field data change reports making it difficult to understand why this tool is not available in this application. Be careful to understand how vulnerable the platform is through a lack of listening to the installed user base.
Robin Sapiro commented
So while you wait for this 6 year old request to be implemented, consider the following options.
If you implement WA integration with Integromat you can catch each and every update to the membership data base as it happens. Assuming that you have initially captured an external snapshot of your WA membership into a Google sheet, as these new updates arrive you can post the full record/row to your sheet. Now you can sort sheets in all sorts of ways and even use the features of Excel (you may have to download the sheet to do this) to highlight any columns/cells where the member number in 2 consecutive rows is the same but any column data has changed.
Also consider looking at https://www.newpathconsulting.com/2019/09/introducing-the-wild-apricot-reports-manager.html - it may give you the function that you are looking for.
I have no relationship with Newpath other than having spoken to Alex on a few occassions.
SDJag Club commented
Our club really needs this option. It is too much for our membership chair to go through each member profile looking for updated information. It is not reasonable to expect members to let us know when they have made a change. They might, or they might not. We are at the mercy of each member to notify us.
Really need to be notified when a member changes their profile
This is critical. Please add this feature!
Julie Hain commented
Also critical for my organization to know when a profile is changed. When might this become an active feature?
Terrill Thompson commented
This is a critical issue for us. We need to know when users change any field within their profile - not just contact info, but other fields as well such as group participation. Without the latter users can check boxes to declare an interest in particular groups but we have no idea they've done this.
Kathi McKeown commented
I am glad to see others are requesting this info. I keep a separate database, plus I have a mailing list for publications and seminar registration forms. A simple "John Smith" has updated his profile would be sufficient.
Michael Scalf Sr commented
I have been dealing with this issue and have considered not renewing our subscription when it come dues in May. I must receive an email notification when someone makes a change in their profile and specifically, which field(s) they have changed. I am considering disabling the option for members to access their personal profile until this is fixed.
Robin Sapiro commented
Why not simplify this and instead of sending an admin an email saying that Member A changed this field from Value A to Value B etc, just implement a simple journaling process for all member/contact creates/updates/deletes.
Write the journal records to a CSV file. In the CSV file as well as the full record (ie ALL contact and member fields defined for the system) include the ID of the person making the change and the date and time of the change. Flag each journal record as create/delete/update. For create, the record is the new member/contact created, for delete the record is the member/contact deleted, for update there are 2 records in the journal - a before and after copy of the member/contact being updated.
This approach then allows the admin to download the CSV to a spreadsheet daily, weekly, monthly or as required and determine what changes were made, by whom and when.
Once downloaded - consider deleting the journal CSV or renaming so that going forward from that date journal entries are written to a new copy of the CSV file.
It's very important to provide an option to receive a notification when a member makes a change to their contact info. Not only to be notified which member made a change, but specifically which field(s) they changed. We have other programs where we store the same data and we need to be able to crosscheck and make sure data on all our programs is up-to-date. Exporting the info into an excel file is not good enough as it's not compatible with our other programs. And it still does not let us know WHICH fields have been changed. It's very time consuming to go through each profile/member listing to figure this out for ourselves. It'd be very helpful to have a notification system through WA.
It would be helpful if the administrator received a notification when a member edits information. Otherwise it will be difficult to keep track of the changes.
John Barrett commented
We have reports which need to be updated when members make a change to their records once renewals are complete. Since we can't be notified when these take place, we don't allow members to update their own information and instead, have them send an email and we update the records. Queries indicating when the record was last updated are not helpful enough as we also don't know which field was updated and we have many, many fields.
Denise Witherell commented
Please add this feature of notification when a member changes their profile as it would help the administrator of the account enormously!
PAmela Graham commented
As a sailing club our member profiles contain fields about the boats they register (and therefore have to pay for!) In the absence of an automatic notification of changes to these fields we are unable to offer a self-serve 'boat changes' option. Instead Members have to email a separate form outside WA to admin (all volunteers!) to update the profile. This is an extra admin level both members and admin could do without. An auto email triggered by a change in nominated fields would allow the admin to go in and just issue the invoice when member has updated own profile. Please consider this as a priority. I see you have been collecting comments for 2 years!!
Jen Ontario Camps Association commented
I need notifications of when members update their profiles and what fields were updated so that I can update their contact information on our website. This way, the general public has the correct information for each member. Currently, information is cross checked once a year, so if a member makes a change the day after the cross check has been completed, unless they directly notify me of the change, their information will not be updated for another year. This is not the only reason it would be helpful...
Request option for membership administrators to select specific fields for change tracking/audit.
Admin can search profiles based on last update any field (what was updated not identified).
Admin can search accounts based on last update to specific member field.
WA is not my email system (Constant Contact is), so it would be great to be notified when my members change their email preferences. That way I can update them in CC immediately.