Log for members who unsubscribe
I would like to be able to easily distinguish between members that actually select "unsubscribe" to emails vs. those that are automatically unsubscribed due to multiple email failures.
That way we could more easily contact those that may have simply changed their email address, from the ones that really don't want to hear from us anymore.
I'm not sure how to tell this the way it works now.
Patricia Eggers
shared this idea
-
Robin Sapiro commented
Run a search over your contacts with the following criteria:
Email preferences none of selected 'Subscribed to emailings' AND Member status is 'Active'
Those with delivery problems will will have a red error message under the email address.
The rest are those who have unsubscribed
-
Norman Hannah
commented
This "solution" doesn't answer the question on how to easily find contacts who have unsubscribed from emails. Has there been an updat to this in the last 5 years?!
-
Evgeny Zaritovskiy
commented
How do you see it done in this case? Can you visualize a little bit? How frequently you need this kind of information - form time to time, every day, every hour?
-
Catherine Lamontagne
commented
I understand your answer, but I don't think it allow us to see the information in a glance.
-
Evgeny Zaritovskiy
commented
You can try and use this advanced search criteria "Email delivery" with option "Is" and "Recent email delivery failed". Combining together with another criteria for subscription, it can give you what you want.
