Guest Registration - Need Variable Pricing Options
Dear Wild Apricot and Users,
I represent a small non-profit that uses WA to put on conferences with 80-100 exhibitors, 500 attendees and roughly $50,000 in sponsorship.
We need a variable pricing system for guest registrations, where say a range of guests for each registration type are one price and another range is another price. Such as: Guests 1-2 are free, but Guests 3+ are a given price.
This is why we need this service, from our perspective: At our conference, an exhibit booth comes with two registrations, but after that, we want people to pay $150 for additional registrants. Similarly, each sponsorship comes with 1-4 registrations, but after they get their allotment, they have to pay a fee for additional registrants.
The Event Management system here allows for only one price - either they are ALL free or they are ALL the price of an additional registration. We could ask for additional registrants in the registration form, but that would mean they wouldn't be included on the attendee list.
This creates a problem for us because these are our only options:
* Set up sponsor/exhibitor guest registration as free, but then invoice them separately for their guests - as you can see, this is not only an inconvenience, but puts us in a bad situation with prime supporters
* Set up additional registrations as the given price, allow for guest registrants to enter information into registration form. But then manually copy data from their additional registrations back into the attendee list. We must do this multiple times during a conference as all prospective conference-goers ask for an attendee list on a daily basis.
It seems like a very simple coding update to include ranges for guest pricing. This would prevent a major source of headache for us.
Thank you for the consideration!
Program Manager, Carolina Recycling Association
Andrew Steele commented
I agree that guests of a main registrant should have all the original ticket options that the main registrant does. Or preferably, admins should be able to choose which ticket types are available to guests of the main registrant type.
Case A: Senior/Child/Military/etc. pricing, such that each guest might have a different price.
Case B: Member vs Non-Member Price - such that multiple members and non-members can register on the same order and each be priced appropriately. Currently, members have to register completely separately if the guest price is different than the member price (i.e. a member cannot be registered by another member if the guest price is different than the member price; it will charge the 2nd member the guest price).
Case C: Add branching logic - e.g. the main registrant is Exhibitor, and that opens up "guest" ticket types of Professional Saturday Badge, Professional Sunday Badge, etc. at different prices and quantity limitations.
The word "guest" needs to be modifiable too. In some cases, "register additional attendees" or other language may be more appropriate. "Guests" tends to be associated with "non-member," which isn't always accurate for "guest registrations" by the main registrant.
Darrick Lee commented
I second this. We would like to have exhibitors or sponsors send people at a different rate from $0 and higher.
We can also use this for Split exhibitors who swap people by day, but we want to record their info under one registration and invoice.
Evgeny Zaritovskiy commented
Thank you for your comments - we really appreciate such a detailed and expanded post.
We were thinking of redesigning the whole event registration workflow - see http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826511-redesign-of-event-registrations but this was postponed for now.
Your comment makes sense but unfortunately this is not an easy change for us. We cannot make a quick change now but I'd like to hear other people comments on this particular case.