Type in your suggestion - new feature or improvement idea

Multiple invoice templates

I search the forum, but I can't find anything regarding my situation...so I am posting it here. If there is a similar post and you can point me towards it, I would be greatful.

I guess my first question would be - can we create more than one invoice template? I have a template set up for new members and existing members who renew. This all works fine as I have the {Payment_Instructions} set up so that they make sense for these types of invoices. The instructions thank them for their membership payment and goes through some other 'membership' specific instructions.

What I am trying to do is invoice also set up an invoice that can be sent to our sponsors and other entities NOT associated with us as members, but more as contacts. So now when I send an invoice the {Payment_Instructions} for members is attached and it does not match what I am really trying to do.

Is there a way to create multiple invoice templates or even multiple {Payment_Instructions} that can be picked based on the type of invoice I want to send?

I hope that makes sense!!

94 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Larry Killer shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: facebook google
Signed in as (Sign out)
  • D Lee commented  ·   ·  Flag as inappropriate

    Yes, Need the ability to create multiple invoice templates. This is useful for different membership and sponsor levels!
    Could also use this for different events!!!
    Please look at this effort!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I would like to modify my automatic renewal invoices so the "item" line does not say "Membership

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yes, I agree with the request to have multiple templates for invoicing! We have instances where the event people are registering for should be tax deductible and need to put the details on the invoice and payment remittance instructions and others that are not, so it becomes quite confusing for the payor. I see that this has been requested recently, but concerned that the first request was back in 2011 and it still hasn't been addressed. PLEASE, PLEASE look into making this one of your next updates! Thank you!

  • Christine commented  ·   ·  Flag as inappropriate

    Our organization are also running into this issue now. I see Larry's comment posted on 2011 still isn't resolved. I question WA's commitment to improving its products and service, just raising your rates recently too!

  • Cindy Ransbottom commented  ·   ·  Flag as inappropriate

    I would also like to have multiple invoice options. It would be so helpful to be able to personalize the invoice to the exact situation. As a non-profit, we do sometimes add our transaction fee on to fees for payments by credit cards. With only one invoice, this can get confusing. People sometimes request an invoice for payment by check, and then when they receive it; they see the link for payment by credit card and change their minds. When this happens, we either have to absorb the transaction fee or go back to the member (which I do not like to do). Having multiple invoice templates would solve this problem.

  • Jim Loving commented  ·   ·  Flag as inappropriate

    I would like to have a different invoice template, payment instructions, and who should get copied on the invoice.

    I want to sent it to my supplier.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I would like to modify my automatic renewal invoices so the "item" line does not say "Membership Renewal. Level..." but rather, "Certification Renewal..." I can do this when editing an invoice individually but can't figure out where or how to do this for the ones that go out automatically. Since I don't think this is currently an option, I'd like to see the invoices have a little more customization. Not all of us are membership organizations and having that in the invoice, and online when people join is really confusing.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Individualized invoices! There should be the capability to customize an invoice for membership and invoice for events!

  • veawcd commented  ·   ·  Flag as inappropriate

    We create invoices for 4 different types of membership levels, which should really contain different wording. We also create invoices for our advertisers, which is a totally different type of invoice (it is in German). So it would be nice if we had multiple types of invoices - which would then generate multiple types of receipts of payment.

    We also have the issue that we are an e.V. who can issues tax receipts for membership payments. Some of them, but we can't do this, because we are limited by the fact that there is only 1 invoice and 1 receipt.

  • Gicalgary commented  ·   ·  Flag as inappropriate

    There are some cases where we would like to have a membership level where an invoice is sent out Monthly. It would be beneficial if we could customize an invoice template to reflect wording for the membership level.
    As an example, we have a membership level that would pay monthly, but we prefer not to call it a "renewal" but a "fee". The invoice would also come from a specific committee, which has their own logo that would be used for their invoice. The numbering could be the same, but some customization would be good.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I would also like this feature, to be able to create different invoices for tax-deductible transactions vs not.

  • Gicalgary commented  ·   ·  Flag as inappropriate

    This is something that we would use as well. We have a preschool program that is run separately from the main use. We'd like to have a preschool membership, and modify the invoice template to use their logo instead of the regular logo.

  • Rich and Carrie Ackerman commented  ·   ·  Flag as inappropriate

    I also agree with this. We have different committees that need to know the amount that has been invoiced. Membership committee gets memberships, event committee gets event registrations, ticket sales go to someone else, etc. Right now everyone is stuck looking at everything and wading through each other's business. It would be much better if I could define an event invoice, a membership invoice, and a ticket invoice, for instance, with different information and most importantly sent to different people (who are not necessarily WA admins!)

  • TomS commented  ·   ·  Flag as inappropriate

    Also add macros for Organization mailing address and phone numbers that can be added to invoices, receipts and emails. Currently, you have to type that info in directly on each different template.

  • Eugene commented  ·   ·  Flag as inappropriate

    I completely agree with this one. We also have two very different entities who are invoiced : members and sponsors. They really need different invoice templates as their payment instructions are not the same.

  • Emma Lythgoe commented  ·   ·  Flag as inappropriate

    Allow the system to configure different types of invoices. This is high priority. One for membership fees and another for events, training courses etc.

  • Matthew Thomure commented  ·   ·  Flag as inappropriate

    We would very much like the ability to use multiple invoice templates. One template is very constricting. We not only have multiple membership levels, but we also create many manual filing fee invoices on a daily basis, which really need their own distinct template.

    It does not make sense to include the specific information in a membership email (as mentioned below by Dmitry) because our filing fee invoices are generated one at a time based on specific due dates, not for a list of members. And as of yet, you do not offer a way to generate multiple invoices at once, although this is another wishlist topic we hope you will add.

    Our members need to be able to see the appropriate instructions at the time the invoice is received. Adding a custom message to each invoice emailed is not efficient.

    Please add this feature!

  • james commented  ·   ·  Flag as inappropriate

    It would be very handy to have different templates by membership level for invoices and receipts and payments. In that way, the messaging can be contextual to the membership level.

← Previous 1

Feedback and Knowledge Base