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Multiple, separately customizable donation forms or Donation campaigns

My organization runs different campaigns a year targeted towards different groups. We need several versions of the donation form, however WA allows for only one. Plus, some of our campaigns are sponsorships, not donations, while others are underwriting opportunities. We also need the ability for our members and friends to sign up for more than one level of sponsorship at once.

Some of the donation forms would be used on the public site, while another is just for members.

Is this a possibility for future releases? So far I have my organization sold on WA, except for this little snag.

While I'm begging, we have 2 organizations, one that manages the business side and the other our tax-deductible contributions. As such we have 2 different bank accounts and therefore need 2 different payment gateways. We're signed up with authorize.net, however there's only one global set up in WA for online payments. If it were possible to chose a payment method, lets say one for membership and another for donations, that would so cool. I'm sure this is next to impossible because every non-profit I consult with has the same problem when faced with having 2 bank accounts.

For now I'm working with the widgets, which is a good work-around, but my members will need to fill out 2 different profiles and they can't view all the information in their accounts at once.

Thanks so much, love the platform and hope my board votes for it tonight. Wish me luck!

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    BelforaBelfora shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Becky ParsonsBecky Parsons shared a merged idea: Unlimited donation types and fields  ·   · 
    bigamazonfishbigamazonfish shared a merged idea: Create a Crowdfunding "Project" Platform Module similar to Kickstarter and Indiegogo.  ·   · 

    44 comments

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      • legadesignlegadesign commented  ·   ·  Flag as inappropriate

        My organization also would like separate donation forms as we cater to individuals, clubs, businesses and allow corporate sponsorships. It is currently too confusing for potential donors and members to wade through all the options in one form. Thank you.

      • curtiskcurtisk commented  ·   ·  Flag as inappropriate

        I need this desperately as well. I have 3 different fund categories. To display them all on a single form where the member has to weed through a large web form to find "General Fund", puts a lot of folks, especially those of the age group that like to donate to charity, in a situation where they need to understand the technology of working on a computer. If we were able to simplify the display of the donation form to match the categories and each category displays whatever fields in the web form appropriate for that category, then life would be good! Please make it happen.

      • FrankFrank commented  ·   ·  Flag as inappropriate

        Hi there,

        We could really use separate donation gadgets as we have multiple donation campaigns going on at the same time.

        Donations are a priority for our organizations.

      • RuthiRuthi commented  ·   ·  Flag as inappropriate

        First, I haven't been able to take out a range of donations by date or amount. Is it possible that this isn't an option at present? Now I just export ALL donations to Excel and chop off what I don't need.

        Second, we need to be able to sort donations by type, member et cetera. Especially as our organisation has 2 entities: one is tax-deductible and the other is not (depends on purpose of donation - some of our projects are overseas and not eligible).

        Now we can just auto-send a generic donation receipt and our bookkeeper has to create a manual receipt for tax purposes as needed. If donors could choose donation destination and get a receipt in accordance with that destination that would be very helpful (also would help our bookkeepter sort donations!).

      • Becky ParsonsBecky Parsons commented  ·   ·  Flag as inappropriate

        Unlimited donations:
        1. We need to be able to create multiple donation types, with unique fields applicable to the particular type. At present we have to use radio buttons for donation type, which appear for all donations but not in the standard donations listing or reports.
        2. Donation type needs to be a macro for automated and manual emails.
        3. Donation type needs to appear in the "donations" category, and we need to be able to select donation reports by type, date range, member; and to export that information to create our own excel report.

      • Jon CrossnoJon Crossno commented  ·   ·  Flag as inappropriate

        Having separate, customizable forms would indeed be wonderful since the organization I'm involved in sometimes uses multiple "categories" for our donation purposes.

        I'm also wondering if it might be possible to implement some kind of conditional logic in the forms. You already include something similar to that in the membership area: if a person selects membership level A, they would see these fields, but if level B is selected, then different fields are presented.

        So if you could implement a "donation level" and then allow fields to display (or not) for one or more of those levels, then that would serve the same purpose. Would it not?

      • RoobarbRoobarb commented  ·   ·  Flag as inappropriate

        Our organization needs to be able to have separate donation forms. Sometimes we require additional information that is specific to the fundraising campaign.

      • Becky ParsonsBecky Parsons commented  ·   ·  Flag as inappropriate

        Hello - We now have 10 different individuals making requests for unlimited separate donation forms. We're told 10 is the magic number to be elevated for programming!

        Please advise on what we can expect regarding this request. Thank you!

      • Rick SmithRick Smith commented  ·   ·  Flag as inappropriate

        We could really use customizable donation forms. We were just discussing today using WA for a new donation campaign but we don't want to mess with our main purpose form.

        Being able to create different forms for different events or campaigns would be excellent.

        We need to be to mark the donation with something so we can identify what the donation was for. I ditto the comment about customizable fields reflected also on the receipt so the donor will see his 'purpose' on his receipt.

        Mid-East Area Agency on Aging

        choice.agingmissouri.org (WA Site)

        agingmissouri.org (Main Site

      • Nancy ScanlanNancy Scanlan commented  ·   ·  Flag as inappropriate

        I echo Becky's plea. See my posts in 2012 and 2014. We have multiple causes to donate for and multiple ways of donating. We never even started with the donor forms because it is impossible for the current option to work for us. But the only thing we need is the ability to make unique donor forms with choices and a fill-in option. Right now we track things through Giftworks and Quickbooks, and make individual forms on our website, with each cause on different pages, and separate Authorize.net and Paypal buttons. Would be so much easier to do it all through WA. And their workaround with membership forms does not work for us. We already have many membership classes, and additional membership forms would be a nightmare.

        There must be many more out there who take donations and need this option. Please, somebody, chime in.

      • Becky ParsonsBecky Parsons commented  ·   ·  Flag as inappropriate

        I am sending out an appeal to all - if you need the ability for separate donation forms please make a request to WA. We have 3 different donation types, and must list them all on a single donation form with radio buttons for the donor to select. Then we have to give them directions to be able to select the correct donation category.

        Additionally, with one of our donation types, we encourage members/contacts to make a gift donation in someone's name, and we want to include those custom fields on only the one donation form that a gift donation would be applicable. If you have similar needs, please respond! WA says this is not on the development list until one more client makes a request. This is really important to us, and I assume to others as well. Thank you!!

      • Nancy ScanlanNancy Scanlan commented  ·   ·  Flag as inappropriate

        Once again I agree that WA really needs this if you are going to continue to market yourself for non-profit organizations. I work with 2 organizations, and one relies so heavily on donations as a big part of their website and income that they are not part of the WA community. They get many donations offline (through checks) and have an online donation form that can be downloaded, with a link that can be inserted into the online donation form. They get almost as many donations through Paypal as through Authorize.net and so need both of those gateways available. Their campaigns vary a lot, and so need to be able to choose or create different fields/forms, depending on the details of the events. All of those things have been requested/discussed since 2009. None have been implemented.

        I am sad that there is no movement on any of these items. Unlimited, easily customizable donation forms would go far towards meeting the needs of any organizations that take donations, and would meet a critical need for organizations which rely on donations for a large part of their income.

      • Becky ParsonsBecky Parsons commented  ·   ·  Flag as inappropriate

        As a postscript to the comment I just made, please refer to the request post I submitted on this subject on Oct 1, 2012.

        This holiday season will be the THIRD YEAR since that post that I will have to spend hours revising our donation format and manually obtaining the names and contact information for the people in whose names gift donations will be made over the holidays.

        I'll have to create a comment field in the donation form with special instructions to ask donors to key in the name/address/email/phone details for the names in whom the donation is being made. Without blanks to fill in, I rarely get complete information and have to make follow-up contacts.

        And that comment form with instructions makes it really confusing for donors of our other donation types. For example, we like to do end-of-year fund raising campaigns, which occurs at the same time as gift donations. Trying to work all that into our only donation form is a SUPER MESS.

        The holiday gift donation and end-of-year campaign are in addition to our three ongoing year-round donation types.

        It is still October - is it possible for WA to commit to having at least some of our requests for multiple donation forms completed by early December?

        Thanks and very hopeful,
        Becky Parsons
        Sustainable Tallahassee

      • Becky ParsonsBecky Parsons commented  ·   ·  Flag as inappropriate

        I have posted requests for unlimited separate donation forms in the past, but am weighing in on this again. Our organization has three separate major donation categories. Donations and membership dues are our lifeblood, and donations need to be inviting and easy.

        I've had to make cumbersome work-arounds to accommodate our three donation categories, including sending manual thank you emails instead of using the generic automated email - much more manual work on my part.

        I was under the impression from WA's comments in 2013 that this would be a feature in 5.1. Please advise! This is THE MOST important issue for our organization. Thanks!

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