Installments / Payment plans for events and memberships
Could Wild Apricot users offer their members an introductory trial rate for, say 30 or 7 days, followed by, say quarterly or six-monthly payments to spread the cost over the year?
That is very helpful during a recession, when many WA website users will find revenue dropping as their members cut back. To be able to spread payments looks very attractive to new prospective members: four quarterly payments of $10 is much easier on the budget than one payment of $40.
The introductory trial could be free, or at a pro-rata cost for 30 or 7 days. During the trial the member can cancel and either pay nothing (free trial) or pay just the pro-rata cost (low-cost trial). If he doesn't cancel, the next payment kicks in and is renewed automatically for each period chosen.
So a typical membership trial would look like one of these:
Free 7-day trial. Then $10 quarterly until cancelled.
$3.00 low-cost trial for 30 days. Then $20 every six months until cancelled.
Pam Neidig commented
Could Wild Apricot develop the capability to support installment payments? We are a ski club and want to start offering our trips for sale via our website, but supporting online sales with current capabilities is rather cumbersome. I'm imagining a summary page that could be added as the final step when necessary in an event registration process where the registrant could specify the amount to pay now (with the balance remaining unpaid and to be invoiced).
My business model includes deposits...it creates a LOT of back office work because my customers are used to putting a deposit down for an event and pay the balance at the door. Financial commitment is CRUCIAL w/o them paying for the full event at one time. Hope this is something that can happen VERY soon...
Agree I would like this function also
When "online" payment is selected for renewing a membership, allow a partial payment of the fee and leave the remainder as a 'balance due'.
Allow deposits to be directly applied to events, rather than creating two entries- deposit or paid in full.
Many of our members will pay half of the membership fees on their own and the other half is paid by the agency. So an option or to split or make only a partial payment would be very helpful. Currently, the only option is for the member to make a full payment (via credit card).
Eytan Behiri commented
Yes, agreed this is very much needed. We want people to commit to events that cost us a lot of money (such as airline tickets) and the best way to get a real head count is by having them commit financially.
Currently, partial payments on an invoice can only be made via cash or check and recorded by the administrator. I would like to see members being able to make installment payments online on an invoice using a credit card.
Would be very helpful and reduce manual labor of our office staff.
Brian Whyte commented
Oh, and a due date for when the balance is due!
David Burroughs commented
Our folks are used to paying a deposit to sign up for an event, and the balance for that event at a later date. I would like to see a deposit option, that deducts the deposit paid from the final balance due.
Ed T commented
An installment plan will require an installment agreement to be executed so that the participant acknowledges that they have a responsibility to finish the payments. Soooo for each of these one would need the ability to create a customized agreement that the participant would agree to
Ed T commented
We have just met with our marketing consultant who feels that to get people to join it is very very important to offer a low introductory rate and then if they do not cancel they automatically get bumped up to a higher rate. So in our case we would put people on a monthly plan at $99 for the first month and if they didn't cancel it would then increase to $199. In our case they wuld then be making a commitment for say six months so I would also like to see a recurring billing plan feature that would allow one to specify how many months the recurring plan would be in effect - otherwise if we are offering a six month program and the participant is expecting the billing to end at month six we would not have to remember to go back and cancel - the member certainly wouldn't be happy if they got billed in month seven under this scenario
Thank you for the specific details Juliana. Our analysis and design team regularly reads and reviews these comments when we start working on a feature.
Annie Oxarart commented
I'm a conference organizer and deal with employees whose agencies will pay conference fees, but not all the add ons like awards banquets and field trips. I have all of these setup on one registration form, and now I will have to go in and manually issue people separate invoices from paypal and then record that in wild apricot when they are paid. Anticipating over 700 people at my event, this is going to be a big task! It would be great to be able to partially pay an invoice and have a balance remaining on the invoice which can then be paid by someone else. One of the reasons we switched to wildapricot for membership and conference registration is the great integration of services; fixing this issue would be very helpful. Thank you!
Bob, could you elaborate on why your organization needs this specifically?
Bob Oswald commented
Definitely need a way to allow for installment payments.
Just wondering if anyone could help me with a solution to this problem in my previous post re selling webinar subscriptions?
I'm being hassled to present a solution that involves paypal subscription payment solution but as this isn't integrated with Wild Apricot I'm at a bit of a loss and can't think of a work around that will still use Wild Apricot.
Would love to be able to present a solution - anyone have any suggestions?
My requirement is a little different in that an event with a high price tag might warrant part payments (similar to how some of those tv shopping websites work)
User registers for an event, choose to pay in full or opts for part payments (this could easily be managed by different registration types)
For part payments, number of payments will have been pre-set in the system (eg 3 monthly installments) and the user then pays only the first installment and will be automatically billed for the remainder until the payment is complete.
The last time I did this I had to generate each invoice manually, which meant I had a whole bunch of invoices floating about with no link back to the original event - made for a bit of a nightmare accounting wise!
The organisation I work for currently sells monthly webinar subscriptions with invoicing and payments currently being managed outside Wild Apricot.
Given Paypal will manage recurring payments, the Board were hoping they could easily bring webinar subscriptions into Wild apricot too but I can't see a way that this could be set up.
The pricing structure is such that by purchasing a 12 month subscription - charged monthly - they receive a discount on the 'pay per webinar' price.
Also, the process is automated so they can select which plan they want and then each month they are charged the fee automatically without anyone having to go in and 'click a button'...
it's only when someone wants to cancel their subscription that we manually have to log into the payment gateway and cancel the subscription.