This is a 5 year old issue, which has not been resolved.

As quoted before, measuring membership usage is a key part of membership management.

We are implementing the system. Take-up is critical to success and we can't measure it effectively (Workaround is very basic).

Sadly, this is beginning to look like an endemic issue as I have another potential showstopper with multiple users using the same email address (family memberships etc).

Two very basic issues and I have only been at this a week.

Bill

I agree, as we move to a society where so much of the information associations provide to their members is available online, it is essential that we are able to gauge member engagement by knowing their login activity and habits when using our online resources.

Thank you for your consideration!

Agreed. This would be very useful. I would like to see a time stamp as to the time they logged on. I think seeing what pages your members visit or most importantly don't visit, so changes can be made.

Respectfully, a company that builds website software specializing in membership registrations/IDs should seem to very much need and want to provide member usage reports as part of its features to its customers.

Our board was pretty shocked to learn that there are no WA reports that summarize member/password usage. I understand not being able to monitor password/usage patterns or even to not be able to knock multiple users off when simultaneously on-line, but at least give the customers a report of who logs in and when, so we can peruse members who may have excessive or simultaneous usage. WA has mastered the collection and accounting aspects of membership website, but then has a surprising gap in its ability to then protect those members' membership investments through usage monitoring safeguards.

It's a bit like a stadium that very effectively sells tickets to its events, but at the door of the stadium there is no person at the entrance turnstyles to track the collection of those tickets. Imagine the idea of a used ticket being freely passed across the stadium fence to admit an entire crowd who's ready to enter - all with that one ticket. And not a single report for the stadium to see who's tickets have been used and when!

This is a deal-killer for us by Q4. Wordpress with aMember has these capabilities as basic. We like WA and we are Canadian, but we didn't build a website so that forum boards can freely give out our password info and we're left with not a digit of data for our use to even identify the problem.

The worry here is that I see a senior Wild Apricot engineer proposed usage reports as the answer to this sort of problem statement on one of these message boards almost three years ago. Referring inquiries to join a four-year old line-up of notes and ambiguous, non-committal replies is not the best way to convince the customer that this common sense aspect of membership software remains unaddressed in WA.

We hope to have this feature, too, since we need to know how many members are loggin in to the website. The frequency of entries would be useful, but the number of unique users is important for us to know. Even better if we knew who they were by name. AnnB

Jennn, thanks for bringing this up, it is indeed a useful workaround at least for some cases.

Yes, I agree this would be a good feature. We have been using the database for quite some time and have offered a Free membership level. However if we run several campaigns over a certain time period to get those free members to login and use the system, but they do not then we'd like to put them into a cycle where we would send them emails about deactivating their membership.

Tracking the number of logins and last login we could tell who was active and who isn't now, who was never an active user (say less than 2 login per year for example) and make intelligent decisions on how to go about deactivating the memberships or who to ask for feedback about why they stopped being so active etc.

This would be very useful, number of logins, in the exported contact list.

Thank you for considering this wishlist request.

Yvonne

I would like to throw in my yes vote to this. We too are currently using google analytics, but having something internal would be wonderful.

Yes, this feature would be very useful. We too are doing our best to see if our members are getting what they want from their membership. We would like to see for all members the number of times they logged in for a period of time as well as statistics that summarize usage. We could see if there are averages, peak times, low times.

Feedback is often difficult to get from members, but this would go a long way to helping us to target emails or see if their membership is getting used much. I agree that also a count on what pages they are visiting would be great. Google's statistics are useful, but not if content is behind a password.

Armed with this data of high, average and low use members I could send targetted emails and trim any non-responsive members out.

Thank you so much for considering this.

A great idea !

The Internet is strewn with beautifully designed but rarely used web sites.

This tool would be so useful in helping decide what is being used (successful) and what is not (a waste of effort).

Terry Holbrey

Yes, It would be useful to easily see who is coming to the site and perhapse a high level count of the pages they are visiting. I would like to use this information to reach out to those frequent visitors ~ Jim

I don't have a need for this as yet, but in the short run could you use something like Google analytics to track IP addresses that land on your member login landing page (the page they land on when they login)? Maybe not as precise as you'd like, but might work. Just a thought.

I agree, this would be most useful, and was indeed requested by our board of directors.

Our organization is also trying to build members' online presence and we need to know which members are the most active on the site, overall, and also at any given time (date-based).

This can help us to target those who don't log in as well, to contact them and try to get them to interact more.

This would be a very useful tool for many purposes. It was available on our old site, and I used it a lot, especially to promote using the site, and to fax blast event news and registration forms to those who are established "non-users" of the web site. I could easily generate a report showing all who logged in during a specified time frame, and how many times each person had logged in.

I agree. A login section would be great under each specific member, or to track an entire bundle, in order to get detailed statistics on when they have logged in over a period of a year.

Would appreciate input from others on this.

I would appreciate more input on this from everyone.

I see on the dashboard you provide a report of the "most active members" showing the number of logins done by name. We were interested in enhancing our website by running a promotion with our members to give an incentive prize to the individual who shows the most activity over a 30 day period. In order to make the promotion work, we would need a report showing us the number of times a person logs in over a time frame. I don't see a way to do this. Is this possible to track? We were thinking it would be a fun thing to do and drive traffic to our website. It would be nice if we could have that reporting ability.

We'd like to have the option of creating and running a report by logins. We need a report that gives the total number of logins by month and by member.