Discount coupons for event registrations
I tried implementing the arrangement for coupon codes for events this week.
I'm sorry, but I really don't like the way it currently works.
To explain, I wanted to setup a coupon code in WA for 25% off a registration for any event. To start with, I needed to edit every single event one at a time to do so. Then, when I logged in and practiced going through the process of registering, it showed the 25% off rate as an option. Anyone could see the amount of the coupon, even if they did not know the code and therefore could not complete the registration.
For me, this defeats the whole purpose of it being a "code". If I have 25% off and 50% off showing as an option, everyone is going to ask for the code. I don't want everyone to know there even is a code.
I would greatly prefer that coupon codes be an option sitewide for registrations.
It should also not be an option for registering, but rather a code that you enter when completing the registration. It should not be obvious codes even exist except that there is an optional box when completing the registration.
This seems to be more in line with what most e-commerce websites do, right? For example, isn't this basically how gift cards work at Target, Staples, etc?
WSRID Webmaster commented
My organization would also like to see discount codes as an option for events. I am chairing our annual conference this year, and I currently have 27 different registration types because of how Wild Apricot is set up:
There are 3 different registration groups: member, non-member, or student.
There are 3 different registration types: single workshop, single day, or full conference.
There are 3 different registration times: early, regular, or on-site.
Now if I want to give volunteers or presenters a discount on registration, I would have to create a separate discount for each type of discount that I want to give, instead of coupon codes that could be for a specific amount, and would still allow me to track those volunteers or presenters under the correct registration categories.
A discount code would greatly simplify the process for me, because instead now I'm planning on having those volunteers or presenters register for the event, and then I'll manually adjust their invoice before they make a payment, which is a huge pain for me.
Master John Kim commented
+1 for this discount code feature for event registrations.
It appears this wishlist item has been discussed since 2008. Instead of the current method of creating a "Special Guest" registration type for all members to see, I'd like to see a "discount code" field under each of the current registration types I create (or better yet, under certain registration types that I choose). This way, the discount pricing is not visible publicly (only the full price) and only those who have received the code will then see the discounted pricing once they have entered the code. We have sponsors for some events and we would like to give members from their organization a discount. Also if we have 2 sponsors with 2 levels of discount (i.e.: 25% and 50%), then once they enter either of the discount codes, the discount would be applied. But, I'll take the ability to even enter a single discount code by this method as a starting point. :)
We need discount codes for events as well with certain features
1. The ability to create member specific discount codes
-This helps in ensure only members get those discounts
2. The ability to limit those code uses: Again limiting the use
3. Different membership levels could receive different codes
All Sponsors get 2 100% discounts, all Partners get 1 100% discount
4. Discount codes could also apply to addons like vendor tables, etc.
5. Group Discounts. The discount doesn't apply unless a certain number are added.
Please put this high on your priority list.
Having just posted yet another discount code 'wish' for the wishlist, I wonder why it's taking 3 years to get this sorted out. Since many people have this request, it should be high on the list.
In my post I simply want the ability to have the registrant tick a box that says 'Discount Coupon'? and enter the code. I don't want to have to create a registration type for every event discount possibility.
Why can't you just have a 'Do you have a discount code' field for events and let the code we have set up determine the amount or type. The current way of adding registration type(s) is not only cumbersome, but very awkward looking on a page if you have more than one discount - or if you don't want the world to know how much of a discount certain groups get.
Aaron Whittenberger, CBAP, CSPO, AAC commented
This is number ONE on our wishlist and desire a solution within six months. There doesn't seem to be much effort put in the design and development of this feature, but upon reading this thread it is a highly desired feature.
We hold a few different types of events. One that we will hold in fall 2015 will require a % or $ discount for companies that send us 10 registrants from the same company. We wish to incent these companies to send multiple employees to our event.
My suggestion for design of this feature is that along with event details, registration form, registration types, emails; I can define "Discount codes". I can define a discount code name (which I will give to the company to use during registration, a discount % or $, and which registration types this discount can be applied to. An option to round the resulting registration fee to the nearest dollar would be a super benefit as well.
Then as people register for an event, a "Discount" box appears during the registration process. There should be a "Apply" button next to the discount box. So they register all their people to attend, enter a discount code and click the "Apply" button. This will present them with their total amount of the registration with the discount applied.
Since many of your community has requested this feature and continue to post on this feature since 2008, can we put this on the top of the list of features to be developed? What is the current activity of working on this feature, when might it be introduced? We need to plan for our 2015 and 2016 events that require this feature, and need to know if we can use WA for the registration of these events. If not, we need to look into alternative registration methods for these events.
Our organization is trying to convert to Wild Apricot and really like the membership features, but our main emphasis is on large events. We need to give speakers free event admission. My vote is for this feature. I would vote for this feature way above any web site feature improvements.
I can answer on behalf of her - no, unfortunately. It's almost impossible to guess actual timeline for any feature as it depends on too many other things. We used to try and almost always missed it do we decided not to do this anymore.
Can you give an estimated timeline for this to be completed?
Sorry that this had been lower on our priority list than other things, some of which took longer to implement than anticipated.We are now working on analysis and design of discount codes to be used throughout the system. It is high on priority to be addressed this year. I will share more details as the work progresses.
After reading this thread it seems this has been on the radar for years now. There is a very simple option for discount codes for membership. Why not for events?
I use WA for a couple of clients and this is a real problem. The entire point of a discount code is so that the discount amount isn't advertised to everyone. I can't use a Registration Type with a code, which is then visible to everyone registering, even if they can't register for it. Registrants will automatically ask why they can't get that lower pricing.
I hate to state what has already been stated but what is the hold up on this issue?
jay naumann commented
I would like to be able to use a discount coupon code for events and not just memberships.
Not in 2013, sorry - but we are currently performing analysis and design.
Veronika Noize commented
Here's my vote to add to the support for more professional coupon codes that only show the amount of the discount upon completing the checkout process for event registration.
Right now, when I post an event coupon code, it shows as a separate registration, which is messy and confusing to the folks trying to register, and since all discounts are visible, it suppresses registrations from those without codes/discounts. NOT A GOOD THING!!
Sure, sometimes they call to complain about not getting member pricing, or what's happening is that people are using codes they got from other folks to "beat the system," which defeats the purpose of having discount codes to reward certain populations.
Is this functionality going to be implemented in 2013? It has been requested for the past 5 years, and I thought it was coming or I would not have kept my site here.
As others have noted, this is a real deal-breaker.
We're new to Wild Apricot and reading this thread I'm thinking I'll have to vote for the event discounts set up as other people have suggested in line with most other ecommerce sites.
Our upcoming conference offers discounts for...
Early Bird Rego
Plus there are options for full registration for the 2 days, Day 1 only or day 2 only.
and combinations of the above.... so using unique registration types for all different combinations suggests we would need a huge number of registration types instead of just a couple then offering coupon codes to apply universal discounts to basic registration types.
If anyone had any suggestions on the best way to set up our conference registration types, it would be much appreciated!
Wondering how the progress on this post is coming along? We also have multiple registration prices for events, all based on membership level. I would like to be able to provide a discount code that offers the same discount (for example, 10%) to registrants without it being a registration option. The code would be used during checkout so that anyone, regardless of membership level/event registration fee, receives 10% off their price.
This also simplifies the administrative end because the administrator can email the discount code.
Again, why not creating a single registration option (with reduced price) that requires code to use (this is possible to do in WA)? You can email the code to 500 people with instructions to use specific registration option and enter the code during registration.
[quote user="Apricot Kernel"]Sorry, no plans yet. Why hidden registration types do not work for you? Or you want to suggest registration without actually showing any price until code is entered? [/quote]
In the past, we've sent out individualized single-use registration codes to large numbers of members; for example, this year we'll probably be sending out about 500-1,000, which are redeemable at any of a certain category of event.
This is a pain in our current event management software, but as far as I can tell it would be completely impossible at WildApricot, at least without showing everyone 500 different registration options.
Here's what I would like to see in discount codes, from most desirable to basic functionality that would let us move over from our current software:
1) My ideal solution would be to do this completely in WildApricot. Create a field for the 500 people who get discounts this year, and have WA generate and send discount codes that apply to a certain class of event. They type the code in a box and the code is used. I don't have to do anything else.
2) A more realistic solution: I write a script that generates 500 single-use codes. I manually assign them to users and send the users an email (probably by exporting, adding the codes in Excel, and re-importing).
Now I have a list of 500 codes that have been sent out. WildApricot gives me a box somewhere to copy and paste in the 500 codes, one per line or comma-separated, and assign them all to one event with the same characteristics.
3) The bare minimum. As above, but I have to type in all 500 codes one by one for each event. Users don't see 500 different registration options.
Katie Fritz commented
We could also really use event discount codes that work exactly the same as membership discount codes! Currently we are tracking registrations and changing the price on the admin side.
At the time I am not having anybody register for the site itself, just the events. So basically everybody signing up is a guest and the same registration type. I do want to show the base price of the event, but I do not want to show the price it comes to with the discount code until it is entered.
I understanding reading through a couple of the threads that the membership sign up and event sign up are "coded differently", but how you enter the discount code in the membership sign up is exactly what I'm looking for in the event sign up process.