Remove the "Extras" word from the invoice form and the receipt form
Sometimes members asked me why they are charged "Extras" as indicated from the invoice form and the receipt form. After I explained, they realized it was correct but told me when they see the "Extras" word, they were thrown off with “Extras”. Extras is for Affiliate Chapter Charge under Membership fields. It would be nice if I can remove the “Extras” word and be able to revise these forms. I am told I can’t. I would hope you would consider.
Also, it would be very nice if we can save our own different invoice templates.
We would appreciate your consideration.
Thank you.
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casli commented
I would like to address an issue again related to the invoice form for the membership renewal process.
Unfortunately, we are unable to create and save multiple invoice templates. Currently, there is only one standard invoice form. While I can manually edit the invoice form when needed, I am unable to do so when members renew their membership on their own. In those cases, the invoice automatically displays the word "Extras" in the second row for affiliate chapters, like this:
Extras: Affiliate Chapter ASL-English Interpreter Charge – (name of affiliate chapter)
Some members find this confusing because they are required to pay both CASLI and one of the seven affiliate chapters. As administrators, we are unable to remove the word "Extras" from the invoice ourselves. Our request is to have the ability to remove or customize the word "Extras" on the invoice.
Additionally, if members join more than one affiliate chapter, the total cost is shown in one row, like this:
Extras: Affiliate Chapter ASL-English Interpreter Charge – (name of affiliate chapter, other affiliate chapter, other affiliate chapter)
We would prefer to see separate rows with the individual costs listed, along with the total at the bottom.