casli
My feedback
6 results found
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108 votes
An error occurred while saving the comment -
72 votes
Dmitry Smirnov
responded
How are you going to use QR codes on membership cards? Do you expect some additional functionality in WA, which will be able to read and process these codes?
An error occurred while saving the comment Every year, we must order physical membership cards for all members. We would like to add a QR code so service providers can quickly scan and verify a member’s current status and good standing.
At minimum, we need a unique, shareable link for each member that can be converted into a QR code for printing on physical cards. Currently, Wild Apricot does not provide this for electronic membership cards.
This request has been raised since at least October 18, 2017 and now has 71 votes, showing strong and ongoing demand.
Please consider making this possible.
Thank you.
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20 votes
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6 votes
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8 votes
An error occurred while saving the comment Concerning information security from membership list, I was told I cannot disable email notification for "Export file is ready for download". What I mean is when I click the following
Contacts > Saved Searches > Run > Export
Also, Members > Export allI would receive an email notification that the export file is now ready for download. It is really unnecessary to receive the email notification because I am working on the list at that time. As you know email is never secure, I really prefer to disable the email notification. The membership list should not be sent by email.
We would appreciate your consideration for the improvement. If this improvement has happened, please let me know.
Thank you.
On September 3, 2025
I’m following up on another issue I added to my wishlist months ago.
Every time I export a membership list, I get an email with the subject “Export file is ready for download,” even though I’m the one who triggered the export and downloaded it right away.
This doesn’t make sense, especially considering privacy and confidentiality concerns. I’m already working on the platform — I don’t need an email reminder for something I just did myself.
Can this automatic notification be turned off or made optional for admins?
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1 vote
An error occurred while saving the comment I would like to address an issue again related to the invoice form for the membership renewal process.
Unfortunately, we are unable to create and save multiple invoice templates. Currently, there is only one standard invoice form. While I can manually edit the invoice form when needed, I am unable to do so when members renew their membership on their own. In those cases, the invoice automatically displays the word "Extras" in the second row for affiliate chapters, like this:
Extras: Affiliate Chapter ASL-English Interpreter Charge – (name of affiliate chapter)
Some members find this confusing because they are required to pay both CASLI and one of the seven affiliate chapters. As administrators, we are unable to remove the word "Extras" from the invoice ourselves. Our request is to have the ability to remove or customize the word "Extras" on the invoice.
Additionally, if members join more than one affiliate chapter, the total cost is shown in one row, like this:
Extras: Affiliate Chapter ASL-English Interpreter Charge – (name of affiliate chapter, other affiliate chapter, other affiliate chapter)
We would prefer to see separate rows with the individual costs listed, along with the total at the bottom.
Effective every April 1 (by Pacific Time midnight), a 25% late fee should be charged to all members who let their membership lapse. However, the system currently allows lapsed members to log in to their profiles and renew without paying the late fee.
Additional Issue – Self-Service Renewal for Lapsed Members
Members > Levels > Renewal policy > Disable self-service for members renewal:
• This setting prevents members from renewing their membership themselves online; only admins can process renewals.
• For active members in good standing, this cannot apply because they should be able to renew themselves between January 1 and March 31.
• However, for lapsed members, we should not allow self-service renewal without paying a late fee.
If “Disable self-service for members renewal” is unchecked:
• Both active and lapsed members can see the red Renew button in their profile.
• Lapsed members could restore their membership by paying the renewal fee from their profile—this is exactly what we do not want.
Key principle: Lapsed members should not have the same privileges as active members in good standing. Specifically, lapsed members should:
• Not renew automatically without paying a late fee
• Not access website resources
• Not participate in meetings with voting rights
• Not receive mass emails through the organization’s email distribution
• Not appear in the public directory
To prevent lapsed members from renewing themselves, I have to manually remove their email addresses. When they contact me to reinstate their membership, I must create an invoice with the late fee manually: under Finances, click Add Invoice, then click the + button to add an itemized line to the invoice form.
Some lapsed members who have already paid their renewal late receive a separate invoice specifically for the late fee, but some resist paying it, which makes this process even more challenging.
Due to this website design limitation, it seems the only solution is for me to work at 3 am Eastern Time (my time) to remove the email addresses of all lapsed members so they can contact me to reinstate their membership and receive the invoice with the late fee. I certainly don’t think this is convenient or sustainable. Last week, I had to remove the email addresses of over 100 lapsed members individually, and I will have to repeat this process every year on April 1. It is very time-consuming.
For example, the website is set to Pacific Time. Below are five members who paid their membership dues without being charged a late fee (all times in PT, with our local time in parentheses):
• Member #1 (Alberta), invoice 5171, at 2:49 am PT (5:49 am our time)
• Member #2 (Manitoba), invoice 5172, at 5:25 am PT (8:25 am our time)
• Member #3 (Manitoba), invoice 5174, at 6:15 am PT (9:15 am our time)
• Member #4 (Ontario), invoice 5175, at 6:33 am PT (9:33 am our time)
• Member #5 (British Columbia), invoice 5176, at 7:25 am PT (10:25 am our time)
That is why I am asking if there is a better solution to handle this situation.
I have contacted Wild Apricot Support via Live Chat several times, and their response remains the same:
“This is currently by design. There is no built-in way to automatically apply or enforce late fees, as they must be added manually to invoices.”