Renewal reminder on Christmas by default
We opted to invoice most every of our 30+ levels. The renewal date by default is January 1, exactly our case before we joined Wild Apricot. So, again by default, the Renewal reminder email 2 goes out to member 7 days in advance. Which is Christmas exactly. No the best day to send renewal reminders... I do hope that the January 1 reminders, on the renewal date, are not the first gift they get in the new year. A few hours delay would be lovely :-)
AnnaG
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Robin Sapiro commented
In the member level renewal settings, you have the option to specify how many days before/after the renewal date the various reminders go out.
So just change that to a period suitable for you. We renew on September 1 each year, but prefer that our notifications go out on a Sunday, so each year I just edit the number of days prior to renewal to send out the emails.
Unfortunately there is no function to control the time of the email. Seems to me that they usually go out sometime between 1am and 7am
