Suspended members still receiving emails and newsletters
Why do suspended members still receive our newsletters? They also show up on current membership counts. What's up with this? Do I really have to go in and disable their email settings?
carla
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The information provided in comments
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Carly Anderson
commented
You can automatically make suspended members "archived" in the level settings. You still have their contact info, but they no longer receive any email blasts. You can do this in settings under each of the membership levels.
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Carla,
Seems that you use saved searches to form newsletters recipients list.
If you use 'Membership level' criteria for searching members that all contacts, even suspended members, will be included in the list. Try to combine it with 'Contact properties = Member' criteria.Katya, Astra crew at Wild Apricot
