Upload images the right side up
Read the EXIR file so that images are uploaded right side up. Apple reads the file, Wild Apricot should as well.
It is unacceptable for Wild Apricot to make necessary for its customers/members to spend money and time, essentially doing the work that Wild Apricot should have done and can do, hence read the EXIR file.
If you had a photo load upside down, it is because Wild Apricot is not reading the EXIR file.
Why should I do your work for you and get charged a fee?
This is absolutely RIDICULOUS that I have to edit every SINGLE photo before uploading and the problem - that used to be sporadic - now affects every single photo, every single time. HOW IS THIS GETTING WORSE IN 2019????
Benjamin Cossel commented
Seriously, how is this still an issue .....
It's 2019 and uploaded photos from phones still appear upside-down in some situations when using the built-in album. Can we get this fixed this please? Can't really be that hard.
Since the WW smartphone market is about evenly split between Android vs. iPhone, it would make sense to use the EXIR tag to correctly rotate picture within WA application. Of my family and friends, it is pretty even between iPhone vs Android.
what astound me? That only 5 comments and 11 votes for this issue. I cannot imagine everyone else fixing the rotation in various programs trying to see if one will work correctly inside W.A.
Since this is a documented standard that all phones are using, it would make sense to have this included in W.A. code for any posted pictures. Hopefully this is a trivial sw change and I am sure that W.A. development staff have plenty of photos that do not orientate correctly. If not, I can supply a few :)
Check out this discussion. A few more ideas to try until WA 'gets with the program'.
A major problem I encounter is when I correct the orientation (using Microsoft Office Picture Manager) so it displays correctly for Windows OS the photo MAY be incorrect on an Apple IOS device. I don't know why it works sometimes and not others. It's driving me crazy. Taking photos with iPhones and iPads is common, too common, for WA to ignore this issue.
Ed T commented
A WA feature to rotate a photo by 90 degrees would help to solve the problem from time to time when an uploaded file ends up in the wrong orientation in WA.
AdminEvgeny Zaritovskiy (VP Technology of Wild Apricot by Personify, Wild Apricot by Personify) commented
Thanks for the suggestion