Please give us the option to require emails for all guests being registered for events.
Your 5.5 update allows the option to add guests to the contact list upon registration when an email is provided. This results in the ability for a guest who is already in the contacts to be recognized and new guests to be added into the contacts. The outcome being that their event registration is now connected to their existing record. This is very helpful as many of our corporate groups choose to register their entire group of members using the guest feature.
Unfortunately this is a catch 22 situation: guest email is required for event registration to be tracked and connected to existing contacts, but the system does not require the email to be included during the guest registration process. Therefore people can add guests without emails. The option can be chosen to add guests to contacts without emails, but in so doing, duplicate contacts can be created, and there is no recording of the guests’ event registration.
ALL our events are online these days. Allowing a guest registration without requiring the email address even if I have said that all the same fields should be completed is ridiculous. The guest doesn't get the reminder emails OR the link for the event.
Lindsay Mann commented
Please make email mandatory for guest registrations.
I'm wondering why the email field during a guest registration to an event after the primary has registered is not a required field?
This has been resulting in missed events for guests as the field is able to be skipped during registration and then the guest does not receive the reminder emails.
Appreciate your time! Tracey
Find it hard to understand that this if this is not configurable. During the COVID epidemic most events are online, we need the email adress of guests in order to send out the connection details.
Jo Buckley commented
It would be helpful for GUEST REGISTRATIONS IN EVENTS to make the email address compulsory to faciliate future reminders and communications
Yes, please make it possible to require guest emails.
AdminEvgeny Zaritovskiy (VP Technology of Wild Apricot by Personify, Wild Apricot by Personify) commented
Good point, Tracy.