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  1. LOST MY ENTIRE NEWSLETTER

    I just spent 3 hours creating my first newsletter at home - on a Sunday - on my day off and when I went to preview it froze up and then I lost the entire thing...NOOOOOO!!!!! I am in tears and VERY UNHAPPY. 😢😨😫

    1 vote

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    Archived  ·  0 comments  ·  Emails  ·  Admin →
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  2. How do we keep Wild Apricot emails out of spam?

    Some (not all) email providers are marking email as spam. Looking for ideas on how to avoid.

    3 votes

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    Archived  ·  1 comment  ·  Admin →
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  3. A working website

    It would sure be nice if I could navigate through the website without it crashing every page and taking me back to the previous page I was on.

    1 vote

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    Archived  ·  0 comments  ·  Admin →
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  4. FAQ

    Maybe make it EASY to get to the FAQs? Right now, all I can get to are the ones on the main page and I cannot get to the others when I search!! WTH??

    1 vote

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    Archived  ·  1 comment  ·  Members  ·  Admin →
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  5. New Paypal Security Protocols, Will WA Be Effected?

    Will Wild Apricot be effected by the new security protocols?

    From the Paypal website:

    Before June 30, 2018, PayPal is requiring all merchants to upgrade their security protocols to TLS 1.2, in line with the PCI mandate, and make the other required security upgrades. At that time, merchants will no longer be able to accept payments with PayPal until they make the necessary upgrades. Learn more about these requirements and how you can upgrade to avoid disruptions to your business.

    1 vote

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  6. Forgot Username Utility

    There needs to be a way for users to find out their username if they forget it.

    A simple "Search by last name name, first name, and zip" and, if it returns 1 and only 1 result, notify them of their contact email, set the password to a temporary password, and email them a link to reset their password.

    We have people who are re-joining on accident because they cannot remember their login information.

    This widget should not assume that the member is active. In many cases, it is the lapsed members who need to urgently recover their username.

    We…

    1 vote

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    1 comment  ·  Members  ·  Admin →
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  7. sticky menu

    How can I make my top menu sticky within the Whiteboard theme?

    2 votes

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    Archived  ·  1 comment  ·  Admin →
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  8. Speed Up Your Website

    You guys really need to work on the speed of your website with Membership fees going up. I am constantly having issues and I know it is not on my end because I have enough power to stream videos and movies.

    2 votes

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  9. Email templates user interface

    I'd like to see a better user interface for emails. No matter what browser I use, I often face eternal saving times, templates that don't react to my changes, limited options for customization, and a difference between the email I design and the email people receive.

    4 votes

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    Archived  ·  0 comments  ·  Emails  ·  Admin →
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  10. Customize Payments & Reporting Export

    Would be great to be able to add a custom field from the contact/membership record when exporting the payment reports in the Payments & Refunds section.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. Add a help button

    Yikes! Where did the HELP button go?

    2 votes

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    Archived  ·  1 comment  ·  Admin →
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  12. group

    Groups

    Give them the registration process like Events

    Give them the display options like 'common fields'

    Give them the detailed single issue admin options like you do for pages

    Assign a person as group manager

    Have a proper group page - explanation, art, directory

    In that way make it a real group, by applying code you have already developed in other sections.

    1 vote

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  13. what?

    Not a suggestion. I just had about the worst customer support call that I've experienced. Account # 57503 . Call was at about 11:05 EST

    1 vote

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  14. HELP

    I don't like how there is no long a HELP site where I could type in my question. Don't like the new SUPPORT.

    1 vote

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    1 comment  ·  New features  ·  Admin →
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  15. Wild Apricot Mobile App Doesn't Open on Android 8.0

    Earlier when I was using the Wild Apricot app on Note 8 running Android 7.0 the app had worked smooth however upon today's Android 8.0 update now as I open the app it only crashes during the startup. Any idea how to get it working again?

    1 vote

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  16. Why do you support the NRA?

    Why do you still choose to offer discounts through the NRA, via membership? It seems that in light of the current environment here in the U.S. you would not want to be associated with such a hate group. Especially being a tech company. This support does not seem to fit the vast majority of you client's opinions.

    2 votes

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    0 comments  ·  Members  ·  Admin →
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    Archived  ·  Evgeny Zaritovskiy responded

    Wild Apricot does not have a partnership with the NRA and we do not offer any special discounts or offers to them.

  17. announcement

    currently the 'default' event schedule email is to all contacts, with selectable options after that. It would be better if the 'default selection was members' with various options after that. for example diffent classes of members or other contacts.

    Currently if you create an event that is intended for members or member classes only the email schedule defualt is all contacts, irrespective of who they are and what they may be a contact for.

    Yes, we administrators should be checking, but an inadvertent email to members onl is more easily managed than an email to all contacts.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Seeing renewals

    When members are renewing, we are not seeing it in our summary. So, we are missing sending them the manual email to them. What is the best way to see the renewals?

    2 votes

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    0 comments  ·  Members  ·  Admin →
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  19. updated for Membership cards - Admin level

    On the Member Cards:
    1 - Allow templates to be customized (I want to get our logo and the member image in there - just not in the same box)
    2 - Allow me to place an image as a water mark behind all other text\images
    3 - allow admins to view/print all members contact cards to hand out at meetings

    2 votes

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    1 comment  ·  Widgets  ·  Admin →
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  20. Events with No RSVP Needed

    I realize this may seem silly for an Event management website, but some of our Events are "open House" and we hold them every week, whether we have 2 people or 15. We don't need a Register or RSVP button on these events as they are always free. Is it possible to have "no RSVP needed" on the Simple Events options so that we can add the event to our calendar but people don't have to register?

    1 vote

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    Archived  ·  3 comments  ·  Events  ·  Admin →
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