Automatic invoices for admin-initiated membership level changes
When a member opts to change membership level the system automatically generates an invoice.
However if the member sends in a cheque so that one of our admin staff does the membership level change, no invoices are generated automatically.
We have a stripped down free member level that we hope encourages people to become paid members, however, the workflow as it stands now makes it very easy for our admin people to just miss the invoice step so that the member will never be charged the new rate.
I'd like to see invoices automatically generated for membership level changes (if there is a difference in price of course). At the very least, please put a "Manual Invoice" button somewhere in the workflow so that our admins are reminded that it's not an automatic process
Regards
Ian
worthing and adur chamber of commerce
www.worthingandadurchamber.co.uk