Log of changes - who deleted a contact, registration, or changed data
Is there a way to find out which admin deleted or changed a contact registration or details.
For example we have an event which a company registered their attendees and paid online. One of the admins deleted the registration. Is there a way to find out which admin deleted that contact?
If this is not available could is possibly be added in the future? I like the fact that the 4.0 service will allow read only admin access which will help with this issue but I am still curious which of my admins deleted that contact.
Andrew Steele commented
This would be immensely helpful. The log should record the change date, the admin or user that made the change, what field(s) were changed, and what it was before/after. Optimally, it should also have a Notes text area so that the person who made the change can log why the change was made (e.g. member called in with updated info, fixed a typo, etc.). This is especially important to us since we are a retirement association and members often don't remember the changes that they've reported to us. I've created custom fields so we can at least record the very last change to a record, but this is both inefficient for admins (have to go in and edit a separate section of the member's profile, enter in that day's date, note what type change, etc.) and doesn't keep a history of changes.
WSRID Webmaster commented
I would like a simple addition to this: whenever a change is made to a contact, invoice, payment, refund, etc., the person making the change should be required to add a comment (which would be used to explain the reason for the change). Currently when I look in the audit log, I just see something like "Refund deleted by Treasurer. Amount $20." or "Payment edited by Treasurer. Amount $20." It doesn't explain what the reason was, or what exactly the change was that happened.
Please add another big YES vote. It's a critical component of basic site controls to be able detect that a change was made and what it was.
You think that you comment should be addressed as a part of either of these two:
What do you think? If agree, please add a comment there - so it get higher in priority list.
Keith Rice commented
With so many administrators, all of whom are volunteers we are finding it very difficult to track changes to Events and Contacts
Duncan Todd commented
We definitely need to track changes in a member's level and other status changes through the member's life (offices held, committees served, rank changes, transfers between areas/chapters etc) with our organisation.
Ideally we'd be able, on a per member basis, to produce a "change log" of all significant updates and changes to a member's record within a date range or on a life-to-date basis.
In order to get around this we're having to add many, many fields, e.g. first office held from/to dates, second office from/to dates, third office from/to dates etc. This is very clunky. We even tried to have membership levels (at least) tracked using the "audit log" only to discover this log depends on there having been a financial transaction, something we don't do with level changes.
Please give us some idea of when this "change log" functionality might happen.
Yes, very simple logging of contact database changes is needed. Similar to the 'Last Changed' box.
Date of change, who changed it, what field was changed, Before Value, After Value
With turnover in organizations, being able to see changes from years ago, provides assurances of data quality.
No need to restore, we can re-enter data if someone makes a bad change. But we need to know what the history was.
I have one organization in WA and want to bring in another, but tracking changes is a must have especially for a not-for-profit corporation.
Denise Williams commented
Being able to follow the trail of changes would be useful.
We are somewhat 3, but we do not log everything, just some updates - mostly finances. we're not afraid to share data, we just dont have one to share. To properly implement this request, we will have to do proper logging.
Here's another vote. This has been top complaint about WA in general. Yes, it is important to to be able to determine who deleted a contact or registration, but on a more abstract level, each and every change (insert, update, delete) that leads to the "current" set of information should be available to allow a complete transactional history of contacts, members, event sign ups, payments, ...
Here is an example of what I should be able to extract from the database:
List in chronological order all transactions for member x to include date their membership record was created, changes to membership status, membership invoices created, membership payment entered, .....
I've been involved with the development of online database systems for many years. All systems that I am familiar with fall into one of three categories:
1. System builds a transaction from user input and then applies it to the "current" records and keeps the transactions around as a complete history of how the "current" record got to its current state.
2. System uses user input to update the "current" record without first building transactions. The only history are any fields that on the "current" records such as "member record creation date". This is typically done by people who have no database experience and do things buy a copy of Microsoft Access and create a Members table to track their members.
3. System uses user input to update the "current" record as in number 2 above and also writes some basic information to a log file which is better that number 2 but not a robust as number 1.
So, I would like to know which of these WA is doing and hopefully if it's number one or number 3 I'd like an explanation why you won't make it available. Do you not have the transactional data to share, do you think your customers are not smart enough to use the data, are you afraid you competitors will somehow use this to your disadvantage, do you not have enough staff to implement?
Based on the thread, it appears that people have been asking for some time for this ability. Have you taken any action to "test the waters" or are you just relying on the number of people that post here?
For Organization details - no, no way to see who did the change.
I'll keep this request here, so people can comment on it and eventually it will get into our development roadmap.
Vicky Allen commented
Thank you for the reply. We did have Event changes in Admin (photos replaced, addresses changed), also photos in Board of Directors page replaced. Under Dashboard in Admin, the Organization Details page was changed, listing a name of one of our officers and their data. Is there a way to see who changed this page? Thank you so much for your help with this, Vicky, Past President, ATD Florida Suncoast Chapter
Mia Schober-King commented
Same here. A log of changes would be helpful given varying levels of computer expertise and competency.
Scott Kolar commented
This is a critical enhancement. Right now we only have a few admins, with one person making most of the changes. We are all volunteer, so we want to add more admins to spread out the work, but we are concerned that when something gets changed that shouldn't have, we wouldn't be able to figure out who, when, and how.
Anita Passionista commented
As the Past President of the Central Florida chapter, I, too, would love a feature like this that tracks or keeps a log of whoever made any changes to the site, to events, to contacts, to registration. This would a huge help with any auditing processes we may do. Thank you!
I'd love to see something like this. We have so many administrators within our group that I'd love to know who made changes to certain things. Thank you!
Hi Clara, welcome!
You just did it - your comment to this post is considered as a vote for this feature. As I mentioned before, posts with 10 and more votes in them will go into our roadmap at some point - see http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8827717-roadmap-2015-plans-releases-expected-dates for details.
What kind of documents do you mean? Web pages or something else?
If these are webpages, then each web page has History of changes list and it shows what was changing this page, when and even showing you how it was looking before.
Clara Rose commented
I am new to the community and not seeing a way to leave a comment on this subject except reply to you :)
We would love to have this feature for our chapter... there have been some concerns and we need to ability to see who is making what changes.
What can we do as a chapter to request this feature?