Customizing event registration emails by tags
We have several event categories as well as several event managers. They all receive event registrations for all events. In a future update can you set a customizable event registration that can be filtered by event tags instead of a broad based all event email registration receipt. For example, we have social events, race events, junior events and a crane pad reservation calendar. There is an event manager for each of these categories. If there is a registration for a dinner (social event)… the race, junior and crane event managers all get the social event notification and vice versa. My event managers are complaining of the additional email and are getting confused as to how to respond. I could just have these registrations sent to me and I could forward them to the correct event manager, but that defeats one of the purposes of our subscription to this service. I really think this could be a nice feature o be able to discriminate system registration emails by tag filters.
We have many events all taking place at the same time. But a different person is assigned to be the coordinator of each event. As Wild Apricot is currently setup, I can designated all of these coordinators to receive "Event-related" emails.
I am hearing you! I am not sure though that tags is the best mechanism for what you are talking about. We have this separate thread about event coordinators and I would appreciate your comments there:
Eric Halsing commented
This is a SUPER high priority for us -- Probably the ONE thing I would choose over any other upgrade in your next release. We have many events all taking place at the same time. But a different person is assigned to be the coordinator of each event. As Wild Apricot is currently setup, I can designated all of these coordinators to receive "Event-related" emails. But they all get all the registration emails, not just the ones for the event they are in charge of. It gets REALLY confusing for them.
Also, the admin event emails don't currently contain any of the information contained in the Event Fields. I do not want to give admin access to each coordinator (for privacy reasons). So that leaves ME having to download and forward all information to each of the event coordinators. This is a royal pain.
Don't get me wrong, as a whole, I love WA. But the EVENT system needs work. Thanks!
Our organization would benefit from this.
I think I understand, thanks for elaborating.
I would appreciate comments from other users who would find this useful.
I have event widgets located in various pages of the site. For example, on the home page I have an event widget that lists the tags News, social and race. If some one clicks a race event and the race event contains a registration form, all event managers get an email of that registration when only the Race event manager needs to get it. In order for each of the managers to be able to post their individual events I had to make them an event manager. They can discriminate their event postings with tags. I have a widget in each section that lists events pertaining to that section. Example, in the Race section of the site, that event widget only posts Race events so the race event manger tags his event with Race. This event also appears on the home page but does not appear on the social or junior section. Again, if any registration is made, all the event managers get the registration email. The other event managers do not need to get registration information on events they are not in charge of. That's why I thought it would be nice to filter who gets event registration by tags applied to a particular event, or in the system routing have a check box or tag link that would allow me to assign which event manager gets registration email for which tag. I hope this makes sense???
I would appreciate additional details/examples on this - what specific emails you would ideally like to customize and how.